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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

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  #101  
Old 09-05-2012, 08:47 AM
UncleJ UncleJ is offline
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Location: Silicon Valley
 
Join Date: May 2006
Posts: 6,426
Mein Auto: '06 X3
Don't forget our fest founder right up the road in beautiful Santa Barbara! You can take the train virtually to his front door and I am sure that Jon would be happy to pick you up and (maybe) even take you to lunch! Check out jshafer@sbautogroup.com.

Last edited by UncleJ; 09-05-2012 at 08:49 AM.
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  #102  
Old 09-17-2012, 09:43 PM
Chiropractor Chiropractor is offline
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Location: Houston
 
Join Date: Jul 2011
Posts: 57
Mein Auto: 2012 x5 50, 2012 535i
Greg Poland

Got the car 2 weeks ago:

$12,000 below sticker ($66,500) had all options i wanted minus HUD. $0 down, 15k a year $700 a month. He paid 1/2 of shipping. 1 pain in the ass scuff mark on a jet black I need to try to buff out. 2 inch's long. But no one locally could match Greg Poland's deal. First time buying car sight unseen, was hesitant but I think I would do it again. He's easy to deal with.
Maybe next time I'll try to get them to pay for detailing.
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  #103  
Old 09-18-2012, 12:48 AM
Mbbrewer Mbbrewer is offline
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Location: Houston
 
Join Date: Jun 2010
Posts: 276
Mein Auto: 2013 550 Msport
Good job. So you bought from Greg? What other dealers did you shop in Houston? I was able to get Advantage Midtown to beat Greg and Adrian's European Delivery deals without breaking a sweat.
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  #104  
Old 09-18-2012, 05:53 AM
Chiropractor Chiropractor is offline
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Location: Houston
 
Join Date: Jul 2011
Posts: 57
Mein Auto: 2012 x5 50, 2012 535i
Selection here was limited. But got in touch with advantage and momentum and flat our told me a deal like that would not be easy to get with my options list. I have purchased my x5 from advantage so I gave them first right of refusal,,, no dice
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  #105  
Old 09-18-2012, 08:02 AM
Mbbrewer Mbbrewer is offline
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Location: Houston
 
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Posts: 276
Mein Auto: 2013 550 Msport
How are you getting the car from CA to Houston? Are you going to ship it? If so, who do you plan to use and what is a ballpark cost estimate?
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  #106  
Old 09-18-2012, 08:09 AM
passer68 passer68 is offline
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Location: Indiana
 
Join Date: Apr 2012
Posts: 68
Mein Auto: 2012 550i xDrive M sport
Wow, that 535 must have had a lot of options for a sticker of 78k
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  #107  
Old 09-18-2012, 08:42 AM
wesleyan92 wesleyan92 is offline
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Location: Allen TX
 
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Mein Auto: 2012 535i
Quote:
Originally Posted by passer68 View Post
Wow, that 535 must have had a lot of options for a sticker of 78k
I think the OP is saying the sticker was $66K; no way you get a $700 a month payment on a MSRP of $78K. Could be wrong.
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Current: 2012 535|| Titanium Silver, Black interior, M-sport, Premium, SAT, Nav, Apps

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  #108  
Old 09-18-2012, 09:26 AM
Chiropractor Chiropractor is offline
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Location: Houston
 
Join Date: Jul 2011
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Mein Auto: 2012 x5 50, 2012 535i
No. That was original sticker of 66k. Sorry for the confusion. Shipping cost me 750 for an open truck. Would have been 1150, or around that, for a closed truck.
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  #109  
Old 09-18-2012, 09:28 AM
Chiropractor Chiropractor is offline
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Location: Houston
 
Join Date: Jul 2011
Posts: 57
Mein Auto: 2012 x5 50, 2012 535i
Quote:
Originally Posted by Mbbrewer View Post
How are you getting the car from CA to Houston? Are you going to ship it? If so, who do you plan to use and what is a ballpark cost estimate?
Greg set up the shipping guys. $750 total. He split cost with me
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  #110  
Old 09-18-2012, 09:51 AM
passer68 passer68 is offline
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Location: Indiana
 
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Mein Auto: 2012 550i xDrive M sport
Quote:
Originally Posted by Chiropractor View Post
No. That was original sticker of 66k. Sorry for the confusion. Shipping cost me 750 for an open truck. Would have been 1150, or around that, for a closed truck.
Oh, got it.

Does sound like a great deal. Enjoy is good health.
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2012 550i xDrive M sport Dark Graphite Metallic /Cinnamon
2009 Nissan GT-R
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  #111  
Old 09-18-2012, 07:20 PM
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Travel4Surf Travel4Surf is offline
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Location: Rio de Janeiro, Brasil
 
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Posts: 217
Mein Auto: Everglades 243
Sweet deal... $55,250 with shipping? ...what was your Money Factor, .00145 ??
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  #112  
Old 09-21-2012, 07:50 AM
sba110 sba110 is offline
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Location: California
 
Join Date: Jan 2011
Posts: 12
Mein Auto: 335i
Greg P

.....and are in California, you just have to go with Greg Poland at Pacific BMW. He's TRULY amazing.

I decided to move on short notice and had about 4 days to return my leased M3. Greg set it all up. He wasn't working on that day when I could return it (day of my flight to Europe), but his colleague was there to help and informed about the situation.

They didn't really do an inspection, I signed one form for the DMV, and left within (I'm not kidding) 10 minutes. Then I just got my early termination paperwork from BMW. I expected it to be $9000 or so or at least the remaining payments. No, it's only about $2000. I don't know how that's possible.

I only wish Greg could get me an M3 in Europe!

Cheers Greg!

Last edited by sba110; 09-21-2012 at 07:52 AM.
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  #113  
Old 10-03-2012, 08:54 AM
cchrisv cchrisv is offline
Blue Bimmer!
Location: Maryland
 
Join Date: Aug 2012
Posts: 217
Mein Auto: 2013 335i EBII
I'm sad because I've heard excellent things about Greg. However, I sent him an email a few weeks ago and had no response at all. I might try again.
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  #114  
Old 10-03-2012, 09:12 AM
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5seriesHB 5seriesHB is offline
2 Bimmers R better than 1
Location: California
 
Join Date: Apr 2011
Posts: 1,080
Mein Auto: 12 MSPT 535 & MSPT X5 5.0
Talking

Quote:
Originally Posted by cchrisv View Post
I'm sad because I've heard excellent things about Greg. However, I sent him an email a few weeks ago and had no response at all. I might try again.
Give Greg another ring
He's a phenomenal guy an CA

Greg if u watching please send me my 10k for saying such nice things
Lol
Much love
Rob
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It will all work out in the end....and if it hasn't worked out yet, its not the end!

2012 Msport X5 +Prem Sound+Cold Weather+Top/Side Cameras+Soft Close Doors+BMW Apps
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  #115  
Old 10-04-2012, 09:02 AM
UncleJ UncleJ is offline
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Location: Silicon Valley
 
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Mein Auto: '06 X3
cc - You are kind of out of area for the CA guys, perhaps that is why no response. Why not try another sponsor, like Adrian Avila, he is a little closer -- at least on your side of the country. If you are looking for an ED also email our fest sponsor, Jon Shafer for his input too. jshafer@sbautogroup.com
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  #116  
Old 10-04-2012, 11:38 PM
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Greg@Pacific BMW Greg@Pacific BMW is offline
Greg Poland Pacific BMW
Location: Glendale, CA
 
Join Date: Aug 2010
Posts: 1,849
Mein Auto: 2011 X5 3.5 M sport
Hey guys thanks for the support... !!! for the record most of the time when I don't respond it is because I never got the email... sometimes the spam filters in our email program send messages to spam folder. So if I miss it there........ well you get the picture. I like to say if I don't return your email that is probably 99.9% because I never got it... always best to follow up with a phone call if you get no response.
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Warmest Regards,

Greg Poland
Pacific BMW
800 South Brand Blvd.
Glendale, CA 91204
818 254 1491
www.PacificBMW.com
gregpoland@pacificbmw.com
Euro delivery, PC delivery, Out of state-new and used car sales
Hours:T-F 1-8 PM,Sat 1 to 8pm, off Sun and Mon.



Current rides: 2013 X5 msport and 2013 535i
12% over wholesale/invoice for all accessories! and free shipping for Bimmerfest members!!
http://www.youtube.com/watch?v=zEK7hG-3fyA
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  #117  
Old 10-08-2012, 08:07 AM
trekwars2000 trekwars2000 is offline
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Location: Henderson NV
 
Join Date: May 2010
Posts: 159
Mein Auto: '06 750Li and '08 FEH
Can Greg and Jon help find a used car? I am looking at getting an 09 750 (i or Li, undecided) but my list of options (I want it loaded but don't need options like night vision) seems to keep me looking. I must have active cruise control and that only seems to be on like 5-10% (maybe less) of the cars. Add in that I want a blue exterior (ideally Deep Sea Metallic but could do imperial) and light colored interior and it seems to be a futile search...

I don't mind paying a fair price but I don't want to pay a $10K premium over auction prices (Manheim, High Line, etc).

Can either be of help to me?
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  #118  
Old 10-09-2012, 07:53 AM
UncleJ UncleJ is offline
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Location: Silicon Valley
 
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Posts: 6,426
Mein Auto: '06 X3
PM them both and ask.
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  #119  
Old 10-20-2012, 10:45 AM
virginiax5 virginiax5 is offline
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Location: virginia
 
Join Date: Aug 2005
Posts: 2
Mein Auto: x5,650xi
Thumbs up Best Dealer on Bimmerfest

Greg Poland from Pacific BMW arranged my first ED. I contacted few different dealers on the forum. I received multiple offers but Greg's offer was the best. The local dealers in the Northern Virginia did not even come close. I did not need to negotiate the price and I never felt pressure to buy. All the communications were done with email or txt.
I even inquired about end of lease buy back of my other car, a 2010 X5. He was able to offer a price substantially less than the contracted buyback from BMWFS. I didn't buyback the car from him because of state tax reasons.
Thank you to all the Bimmerfest members that recommended Greg. I am looking forward to future dealing with Greg Poland
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  #120  
Old 10-20-2012, 10:46 AM
virginiax5 virginiax5 is offline
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Location: virginia
 
Join Date: Aug 2005
Posts: 2
Mein Auto: x5,650xi
Thumbs up Best Dealer online

Greg Poland from Pacific BMW arranged my first ED. I contacted few different dealers on the forum. I received multiple offers but Greg's offer was the best. The local dealers in the Northern Virginia did not even come close. I did not need to negotiate the price and I never felt pressure to buy. All the communications were done with email or txt.
I even inquired about end of lease buy back of my other car, a 2010 X5. He was able to offer a price substantially less than the contracted buyback from BMWFS. I didn't buyback the car from him because of state tax reasons.
Thank you to all the Bimmerfest members that recommended Greg. I am looking forward to future dealing with Greg Poland
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  #121  
Old 10-20-2012, 04:57 PM
sb1805 sb1805 is offline
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Location: los angeles, ca
 
Join Date: Oct 2012
Posts: 2
Mein Auto: BMW
Thumbs up Best car buying experience

I just bought a new 535i from Greg, and I have to say it was the BEST car buying experience I have ever been involved in.

I ordered my car with Greg at the end of August, and received it less than 8 weeks later. The price was awesome, and through the whole process Greg was very quick with responding to my questions.

On the day of delivery, I was in and out of the dealership in one hour. Greg had prepared much of the paperwork ahead of time, so all I had to do was meet with the finance guy to sign it all. The speed of everything was a very nice surprise.

On top of all of this, Greg topped my tank off to full after I had noticed that it was only half full (I don't think full tanks are standard at his dealership). And finally, Greg even had my dad's car washed for him while I was in the finance department signing papers (and my dad's car is a Mercedes...Greg's competition!).

All in all, I give Greg my highest recommendation for anyone looking to get into a BMW. Don't pass him up.
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  #122  
Old 10-30-2012, 04:50 PM
mr drummond mr drummond is offline
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Location: California
 
Join Date: Oct 2012
Posts: 1
Mein Auto: F30
Talking Bought a New 328i from Greg last weekend

Because my wife's car was getting old and in the shop, we decided to get a new car. I contacted Greg last Thursday from the recommendations on this forum and we were able to get the deal done on Saturday. We had plans later on that evening and were in an out of the dealership with a car in 2.5 hours! The experience was completely straight forward and he made it easy and got a great deal.
Best car buying experience I've had and will recommend him to friends and family without hesitation.
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  #123  
Old 10-30-2012, 08:20 PM
cowboyup333 cowboyup333 is offline
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Location: Southern California
 
Join Date: Aug 2012
Posts: 7
Mein Auto: 535i
Congratulations on the purchases of the new cars. I also bought my 535I from Greg and had a wonderful experience buying it from him. I'm very satisfied with my purchase. I have also recommended him to my family and friends.
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  #124  
Old 10-31-2012, 03:45 PM
ianturner ianturner is offline
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Location: DE
 
Join Date: Mar 2007
Posts: 102
Mein Auto: 2013 335i M Sport
did not buy a car from him since I currently live on the East Coast but Greg helped me out tremendously with an order and issues with it. would definitely buy from him if I were in CA.
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  #125  
Old 11-19-2012, 03:05 PM
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speedjunkie speedjunkie is offline
Lifetime BMW CCA Member
Location: Orange County, CA
 
Join Date: Aug 2004
Posts: 177
Mein Auto: E93 M3, F30 328i
Talking Kudos to Greg Poland @ Pacific BMW

Hi Everybody,

I just want to share my most recent BMW leasing experience that I had with Greg Poland of Pacific BMW. As many of you may have noticed in my signature, I've purchased/leased quite a few BMWs and have had many experiences with different dealers and client advisors throughout the years. This most recent one being my 11th BMW automobile - a 2013 F30 328i, which replaced the 2010 E90 328i that we've been driving for the past 2.5 years. This is my 4th BMW from Pacific BMW, but my first with Greg. I generally try to stay loyal to the client advisors that I've developed relationships in the past, but I decided to try a few new CAs to work with. Greg's willingness to help is what won me over.

As I become accustomed with every car purchase, I contacted a few different dealerships to get a feel for what they could do for me. Greg's "straight shooter" attitude is what every CA should be like. He located a few cars that had the options that I was interested in. We settled on one and the discussion started.

Everything was done via email. I did not personally talk to Greg, even once, before stepping into the dealership. Before I stepped into the dealership EVERYTHING was agreed upon and Greg was true to his word. The car wasn't even supposed to arrive at the VDC, but it arrived early. I was in the Glendale area last Friday and stopped by to say "Hi" to Greg as I've never met him before. To my surprise, he confirmed that the car had actually arrived and asked if I wanted to pick up the car today. I had a meeting to go to but said that I could stop by after dinner. The car was ready and waiting. I only dealt with Greg. No Finance & Insurance guy to try to up-sell me on a extended warranty or wheel/tire protection plan (this is one of my pet peeves). It literally took less than 5 minutes to go over the docs and get me into the new car. Smooth and efficient!

In this day & age where people interact less and less face to face, people don't put in the "extra effort" anymore and a car purchase is no different. You don't get that with Greg. I believe good work needs to be recognized and that's why I'm writing this on Bimmerfest. I've been known to be a "ball buster" on car deals (I'm sure Greg will be one of the first people attest to this statement ). I don't hide that fact. I lease 2 cars every 3 years or so and Greg will be at the top of my list of people to contact whenever I need a new one. If you are in the market for a BMW, I suggest you give Greg a call. He's among the best there is.

Ed
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F30 2013 328i
E93 2011 M3 - BMW Welt ED: 7/9/11, Drop-off: 7/15/11, Redelivery: 9/15/11
F10 2011 535i - BMW Welt ED: 9/13/10, Drop-off: 9/20/10, Redelivery: 11/8/10*
E90 2010 328i*
E60 2008 535i - BMW Welt ED: 2/12/08, MADA Drop-off: 2/23/08, Redelivery: 4/17/08*
E90 2007 328i*
E90 2006 330i*
2003 K1200RS - My two wheeled Beemer!!
E46 2003 330i ZHP*
E46 2000 328Ci*
E36 1995 M3*
E36 1992 325is - R.I.P.*
*retired
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