Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > General BMW

General BMW
Use this forum to talk about general BMW news/stories and to chat with fellow enthusiasts about the direction that BMW is going in for their cars and/or motorcycles!

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 09-24-2012, 03:30 PM
tim330i's Avatar
tim330i tim330i is online now
Administrator
Location: Boston
 
Join Date: Dec 2001
Posts: 6,777
Mein Auto: Ti Silver 03 M3
Possibly the Worst String of Abuse from a Dealer

We've all heard of car related customer service horror stories but this might be one of the worst string of continued abuse towards a single customer. Is it worse then a dealer crashing a custom car while on a joy ride? I leave that up to you to decide.

Quote:
The moral of this story is, if you, or anyone you know, is thinking of buying a car ? do not consider BMW in any way, shape or form; you will get better service and reliability from a push bike dealer.

And dont go thinking I copped a dodgy dealer; the dealer I was going to, and purchased my car from is Trivett Classic BMW in Parramatta. They were the proud winners of BMWs 2010 Dealership Of The Year award. So if this type of treatment is the best BMW have to offer, then I hate to think of the service levels at its other dealers.

My advice, if you want a German car, is to purchase from a manufacturer that looks after its customers ? Audi, Volkswagon, Porsche, or Mercedes. Any car from any country, and at any price, will give you better service standards than BMW.
Read the full story and let us know if you think this is worse then any other story you've heard.
Reply With Quote
Advertisement
 

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > General BMW
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 04:50 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms