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F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

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  #26  
Old 10-20-2012, 09:28 AM
dbs600 dbs600 is offline
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Solstice, Any insight on where to find the latest bulletins for the F01/02? Thanks!
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  #27  
Old 10-20-2012, 02:01 PM
dbs600 dbs600 is offline
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Got it working!
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  #28  
Old 10-20-2012, 03:21 PM
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miamiboyca miamiboyca is offline
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Originally Posted by dbs600 View Post
Got it working!
What did you do?
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  #29  
Old 10-20-2012, 11:20 PM
dbs600 dbs600 is offline
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Called BMW Assist and obtained my password.

How long should it take to locate my car (engine off, doors locked)?

It’s taking my phone a very long time (5-10 minutes).
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  #30  
Old 10-21-2012, 04:29 AM
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Slaymaster Slaymaster is offline
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Originally Posted by 530CE View Post
Mine is still sending the info to my old 2011 335i that my son bought from me last May. He was wondering why he was getting directions to a Starbucks in San Antonio when he lives a thousand miles from here. We've both talked to BMW assist till we're frustrated beyond belief but they don't seem to want to solve it.
I think the answer for you is the email address associated to your car. If your son's car has your old email address registered with BMW, the info will go to his car. Have your son change the email address to the 335 to his own, then re-register your email to your 5.

Hope this helps.
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  #31  
Old 10-21-2012, 04:42 AM
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Slaymaster Slaymaster is offline
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Originally Posted by dbs600 View Post
Does anyone else find Google’s “Send to Car” to be very slow and delayed? Even if I send an address to my car the night before, when I get in the car in the morning there are times it does not receive a message until 30+ minutes after I start my car(!?), which is USELESS when you are in a rush in the morning, and I end up entering the address in manually. How do I speed this up!? It's not always consistent; sometimes works just ok, sometimes doesn't.

I live and die by the system because I use my car for a ton of business travel. My experiance is when I'm in certain areas and especially at home, it sometimes takes 3 hours because I live in a rural area in central Jersey. But even if I start driving in the direction of my first destination and receiving a strong signal, it still can take a few hours for delivery of the email.

But if I'm in virtually any other area, the email is received within an hour or almost instantly.

I'm not sure if this is a possibilty, but maybe the system will attempt to send the email 2 or 3 times and if unsuccessful because of the signal, it than moves to a longer duration.

Just taking a stab based on my 2 years working with it and 66k on the odometer.
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  #32  
Old 10-21-2012, 08:23 AM
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miamiboyca miamiboyca is offline
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Quote:
Originally Posted by dbs600 View Post
How long should it take to locate my car (engine off, doors locked)?

It's taking my phone a very long time (5-10 minutes).
This can be tricky because there are several different things going on. The request getting to you car, your car locking on a GPS fix, transmitting it back, then reporting it back to you.

I notice you live in NY, do you park in a garage, near tall buildings, does your car have NAV? What MY? All will/may affect.
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Last edited by miamiboyca; 10-21-2012 at 08:25 AM.
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  #33  
Old 10-21-2012, 09:13 AM
dbs600 dbs600 is offline
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Originally Posted by miamiboyca View Post
I notice you live in NY, do you park in a garage, near tall buildings, does your car have NAV? What MY?
Thank you for your reply, miamiboy. I live on Long Island, don't park in my garage, but in my driveway, there are no tall buildings nearby, and have great cell signal in and around my home. The car is a 2011 750Li, and it has navigation...
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  #34  
Old 10-21-2012, 03:42 PM
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miamiboyca miamiboyca is offline
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Originally Posted by dbs600 View Post
Thank you for your reply, miamiboy. I live on Long Island, don't park in my garage, but in my driveway, there are no tall buildings nearby, and have great cell signal in and around my home. The car is a 2011 750Li, and it has navigation...
The reason I asked is because tall buildings (called urban canyons) can impede locking on a GPS signal. Also, I asked about navigation because I am not sure if BMW uses the onboard GPS for BMW assist, or uses something cellular related. Let me see what I can find out.

As for cell signal - I am sorry but I doubt you can tell. I expect that your car still uses 2G technology where your phone is likely 3G or 4G of some kind.
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  #35  
Old 10-21-2012, 04:26 PM
morpheleon morpheleon is offline
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Originally Posted by HWF View Post
Normally, by the time I shut my computer and walk downstairs to the garage, and turn on the car, the address has already been received and appears in the "Office".
I would agree with this as well. It's not instant, but it's usually there by the time I walk away from the computer and go to the car.
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  #36  
Old 10-22-2012, 11:07 AM
530CE 530CE is offline
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Originally Posted by Slaymaster View Post
I think the answer for you is the email address associated to your car. If your son's car has your old email address registered with BMW, the info will go to his car. Have your son change the email address to the 335 to his own, then re-register your email to your 5.

Hope this helps.
I believe that is the problem as well but so far we have not been able to get BMW Assist to remove my email address from the 2011 335i. They keep trying to tell us we both have to go a dealer together and have them correct it. We’ve both explained to them we are 1,000 miles from each other but it’s not registering in their thought processes yet.

The bright spot is my son says he now knows exactly where to find a Starbucks here in San Antonio in his rental car when he and his family are here for Thanksgiving.
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  #37  
Old 10-22-2012, 01:00 PM
jgscott987 jgscott987 is offline
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Originally Posted by gilgorm View Post
i have send five destinations one after the other to the car, walked to the car and all five are there instantly. I've never experienced a delay at any time.
+1
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  #38  
Old 10-22-2012, 01:43 PM
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miamiboyca miamiboyca is offline
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Originally Posted by dbs600 View Post
Thank you for your reply, miamiboy. I live on Long Island, don't park in my garage, but in my driveway, there are no tall buildings nearby, and have great cell signal in and around my home. The car is a 2011 750Li, and it has navigation...
OK - Confirmed that the system since 2008 uses AT&T 2G technology (called Edge). You probably are in a bad coverage area. Unfortunately the only way to know is to use an old 2G phone or a current phone in "field test menu" turned on. This will allow you to see the signal strength. (most phones don't have this option.
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  #39  
Old 10-22-2012, 01:49 PM
solstice solstice is offline
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Originally Posted by dbs600 View Post
Solstice, Any insight on where to find the latest bulletins for the F01/02? Thanks!
Sorry, I don't but since you are a buyer of BMWs flagship model I would think that your SA should be eager to please and do a search for specific areas of your interrest/concern. Good to hear that you got it fixed.
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