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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

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  #1  
Old 09-09-2011, 07:13 AM
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Campfamily Campfamily is offline
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Mein Auto: 2008 550i
Thumbs up Center BMW of Sherman Oaks, California

I know the title of this forum area is to report problems with dealers, but I wanted to do exactly the opposite. For owners in the Los Angeles / San Fernando Valley area, I highly recommend Center BMW in Sherman Oaks for service. This week I took my 550i there for routine maintenance (covered by warranty), and the treatment I received was first class. Brian Douglas was my SA, and he made sure I was taken care of from beginning to end. For folks looking for a great service center in the LA area, try Center BMW. If my experience is an indication of how they treat all of their customers, you won't be disappointed.

Keith
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2008 550i, Carbon Black, Black Dakota, 6MT, Sport Package, Nav, Logic7, Comfort Access, Cold Weather, Folding Rear Seats, iPod
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  #2  
Old 11-01-2012, 04:40 PM
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Campfamily Campfamily is offline
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Location: Southern California
 
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Mein Auto: 2008 550i
Quote:
Originally Posted by Campfamily View Post
I know the title of this forum area is to report problems with dealers, but I wanted to do exactly the opposite. For owners in the Los Angeles / San Fernando Valley area, I highly recommend Center BMW in Sherman Oaks for service. This week I took my 550i there for routine maintenance (covered by warranty), and the treatment I received was first class. Brian Douglas was my SA, and he made sure I was taken care of from beginning to end. For folks looking for a great service center in the LA area, try Center BMW. If my experience is an indication of how they treat all of their customers, you won't be disappointed.

Keith
It's been a year, and just had my car back to Center BMW for service again.....and once again, great service. Brian knows how to take care of his customers!!

Keith
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2008 550i, Carbon Black, Black Dakota, 6MT, Sport Package, Nav, Logic7, Comfort Access, Cold Weather, Folding Rear Seats, iPod
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  #3  
Old 10-11-2013, 08:42 AM
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Campfamily Campfamily is offline
Officially Welcomed to the 'Fest
Location: Southern California
 
Join Date: Sep 2010
Posts: 1,279
Mein Auto: 2008 550i
My yearly update.....Brian is still there, and once again, the service was first class. If you're in the San Fernando Valley, and looking for great dealer service, you'll find it here. Two thumbs up!!

Keith
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2008 550i, Carbon Black, Black Dakota, 6MT, Sport Package, Nav, Logic7, Comfort Access, Cold Weather, Folding Rear Seats, iPod
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