On the Turandot

Originally Posted by dmurray14

Exactly...CIC systems still have the maps loaded.



Yes, but only the center console port takes the maps, and only the center console port can accept an iphone/ipod. You can't use both.

Sorry, but you are mistaken. I had my at the time iPhone 5 connected along with the NAV maps. Was not an issue, so not sure that you are referring to MY2013 5 series.

Originally Posted by miamiboyca

Sorry, but you are mistaken. I had my at the time iPhone 5 connected along with the NAV maps. Was not an issue, so not sure that you are referring to MY2013 5 series.

I am going off the experience of a good friend who was on ED with me in a 2013 M5, and also this thread:

http://www.bimmerfest.com/forums/sho...&highlight=usb

Perhaps I'm missing something, I don't know.

Originally Posted by dmurray14

I am going off the experience of a good friend who was on ED with me in a 2013 M5, and also this thread:

http://www.bimmerfest.com/forums/sho...&highlight=usb

Perhaps I'm missing something, I don't know.

Well it has been a few weeks, but I distinctly remember having it connected.. now I am second guessing myself.... hmmmm

Originally Posted by miamiboyca

Well it has been a few weeks, but I distinctly remember having it connected.. now I am second guessing myself.... hmmmm

Maybe you had it streaming over bluetooth? That's what my friend did.

Either way, hopefully just a week or to until you can figure it out in person!

When I picked up at the Welt on the September 24th, I was fully expecting to have the Euro maps taking up the port in the center console. It was not, I asked the gentleman showing me around the car (2013 M3), about it and he said there had been a change and they no longer used the USB port for the Maps.

Perhaps it's NAV model specific?

The 2013 F10 M5 and F30 ActiveHybrid have the new NAV system which does not allow the loading of Euro maps into the system.
The USB port is used to load the maps and therefore one can't use the port to connect the phone/iPod . You can either us BT streaming or the multi media cradle
As the new NAV system no longer has a USB port in the glove box you only have one port which during ED is occupied with the USB stick holding the euro maps

Just to confirm, although "Customs Release" is displayed on the WW tracking page, until there is a "1" in the column, it has not cleared customs - correct?

I see Customs Release and Liner Release on 11/7, but without the status quantity.

At what point does the WW tracking end? Once the car gets to VDC?

Originally Posted by miamiboyca

USB stick that they plug into the USB port in the center console.

Sorry that my question about the hard drive got us off topic. Let's get back to where our cars are or are going.

Originally Posted by mlevack

Just to confirm, although "Customs Release" is displayed on the WW tracking page, until there is a "1" in the column, it has not cleared customs - correct?

I see Customs Release and Liner Release on 11/7, but without the status quantity.

At what point does the WW tracking end? Once the car gets to VDC?

That was the consensus, but BMW have told a few of us that our cars have in fact cleared customs.

WW just updated my tracking with a new line "Delivered From" on 11/8 with the Status Quantity "1".

Neither "Liner Release" or "Customs Release" has a "1" in the Status Quantity.

For those of you a few days ahead, Im curious if this is in line with what you saw.

Originally Posted by mlevack

WW just updated my tracking with a new line "Delivered From" on 11/8 with the Status Quantity "1".

Neither "Liner Release" or "Customs Release" has a "1" in the Status Quantity.

For those of you a few days ahead, Im curious if this is in line with what you saw.

Happy to see your car one step closer to you!

The snow yesterday must have slowed us down up north? My car was dropped off in Baltimore and still not showing a further update after liner release.

Okay okay, Have to get my mind off this. Back to work. Haha

Originally Posted by mlevack

WW just updated my tracking with a new line "Delivered From" on 11/8 with the Status Quantity "1".

Neither "Liner Release" or "Customs Release" has a "1" in the Status Quantity.

For those of you a few days ahead, Im curious if this is in line with what you saw.

You can send an email to BMW to find out what's the current status.

I checked mine this morning and it did not have the 'Delivered From', emailed ED dept and they said it hadn't cleared yet. Now I see the 'Delivered From' entry, i'm tempted to email them again to find out if that's the tell tale.

Hi everyone! I am new to posting on this forum, but not new to researching everything on it!

I had a ED pick-up of my M3 back in September, and my car was also on the Turandot, with the port of discharge being Brunswick.

Mlevack - my car is showing the same status as yours right now on the WW page.

I know that the car will need to go through the VDC, but does anyone else know what other steps need to take place? Or, does it go straight from the VDC to my dealer? My dealer is great, but he doesn't do ED that often so it has been difficult to get exact details from him. You all know what it is like to be waiting for a car - we want exact details!

I saw someone had mentioned to send an email for a more accurate status - which email were you recommending to send to? Is it bmweuropeandelivery@bmwna.com?

Thanks everyone!

Man, I'm starting to lose my mind here - no updates since it got off the boat. The dealership says the last thing they can see is that it got off the boat in Baltimore. This is killing me...

Originally Posted by socc11girl

Hi everyone! I am new to posting on this forum, but not new to researching everything on it!

I had a ED pick-up of my M3 back in September, and my car was also on the Turandot, with the port of discharge being Brunswick.

Mlevack - my car is showing the same status as yours right now on the WW page.

I know that the car will need to go through the VDC, but does anyone else know what other steps need to take place? Or, does it go straight from the VDC to my dealer? My dealer is great, but he doesn't do ED that often so it has been difficult to get exact details from him. You all know what it is like to be waiting for a car - we want exact details!

I saw someone had mentioned to send an email for a more accurate status - which email were you recommending to send to? Is it bmweuropeandelivery@bmwna.com?

Thanks everyone!

Yes. It goes to dealer after VDC. If W&W states that your car has been released and also cleared Customs, BMW ED can give you additional information.

Originally Posted by dmurray14

Man, I'm starting to lose my mind here - no updates since it got off the boat. The dealership says the last thing they can see is that it got off the boat in Baltimore. This is killing me...

My email message from BMW ED, that had mentioned the car going to NJ, also said to contact them in a week. On Monday I will do that and just maybe will hear something definitive. I keep hoping that one of us will post that a vehicle has arrived at a dealer.

Originally Posted by GerWil

Yes. It goes to dealer after VDC. If W&W states that your car has been released and also cleared Customs, BMW ED can give you additional information.

Great, thank you. I just emailed them now and will let you guys know if I get any good information.

Originally Posted by GerWil

My email message from BMW ED, that had mentioned the car going to NJ, also said to contact them in a week. On Monday I will do that and just maybe will hear something definitive. I keep hoping that one of us will post that a vehicle has arrived at a dealer.

That would be nice. My CA has been giving us up to the minute updates on status, so I assume I will hear from her as soon as something changes on their system - which hopefully will be either when it's acknowledged at the VDC, or on its way. Although I wouldn't be too upset if they called and said it's sitting at the dealer

I just called WW and gave them my bill of lading, they said that the vehicle has been fully released. So it is through customs, just not to the VDC yet it seems.


Edit 2: Aaaaand a friend in the same boat (literally) called the ED line and they said that his (on the same boat) has NOT cleared customs and is still in Baltimore waiting to be cleared before being trucked to NJ.

Just received this email reply, if it makes an difference my dealer is also in north nj:


Hello Mr. Xxx

Your vehicle is in the process of being moved from Baltimore to New Jersey. It has cleared U.S. Customs and Department of Agriculture. As soon as it arrives in New Jersey our BMW port colleagues will take a close look at your vehicle to ensure everything is in order.

Please feel free to check back with us in 1 week.

Please feel free to contact us if you have any questions.

Thank you and best regards,
Simone

BMW Special Sales
1 800-932-0831

Standard BS form reply

I replied to that 3 days ago and haven't heard back (even though they indicate a 48 hour response time). The ED phone number is the way to go if you're jonesin' for info. I've been holding off calling it...

They probably get quite a few of these, so it makes sense for them to level set expectations with standard lingo.

Originally Posted by miamiboyca

They probably get quite a few of these, so it makes sense for them to level set expectations with standard lingo.

Yeah, as anxious as I am I don't want to keep bothering these people - especially since I think the ED number we all have is someone in Special Sales that probably has a real job to do during the day.

Originally Posted by dmurray14

Yeah, as anxious as I am I don't want to keep bothering these people - especially since I think the ED number we all have is someone in Special Sales that probably has a real job to do during the day.

I think its a dedicated group but I am not sure.

Just remember absence makes the heart grow fonder. So the longer you wait, the better it will be... lol

Progress! My dealer just got confirmation on their system that it has arrived at the NJ VPC!

I am so unimpresed with the European Delivery group at BMW. I called yesterday and they basically refused to give me any information and told me to talk to my CA at the dealership. They tried to tell me that they had no information and no way of getting information. Even after talking to a supervisor. I was thoroughly disgusted.