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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

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  #1  
Old 11-07-2012, 12:00 PM
djsaad1 djsaad1 is offline
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Location: austin
 
Join Date: Sep 2012
Posts: 700
Mein Auto: range rover
Chris Markey / Larry Stenson - BMW Austin

I ordered a car with the internet sales team of Chris Markey/Larry Stenson at BMW of Austin.
From my first email to them they were always extremely honest, patient and kind to me. I admit that I am not the easiest person to please but both Chris Markey and Larry Stenson went above and beyond my expectations to get me everything I wanted/needed including price. Out of all the car transactions I have been through I have never been as pleased as I currently am. I also have never posted feedback or a recommendation for anyone before, but I very much felt like I needed to this time around.
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  #2  
Old 11-19-2012, 10:58 AM
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Peter330i Peter330i is offline
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Location: Austin, TX
 
Join Date: May 2006
Posts: 201
Mein Auto: 2011 BMW 535i M Sport
Glad to hear that. I have had a good relationship with Mike Hanaway there, but the last deal I worked on a couple of years ago with him got killed when the finance guy wouldn't budge on money factor. He suggested I should think about a more affordable car if I was not comfortable with the payments.

BMW of Austin Service is the best...I think we're particularly lucky since they're the only game in town.
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