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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

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  #1  
Old 11-21-2012, 12:22 AM
cqnquoc3 cqnquoc3 is offline
Registered User
Location: anaheim
 
Join Date: Nov 2012
Posts: 2
Mein Auto: bmw 328i
McKenna in Norwalk Will Cheat you

Everyone, please be very becareful about this place. They are unethical, liars, and cheaters. They will try every tricks under the sun to cheat you. The salesperson I was working with is named Tim O'Brian. He gave me false informaton, padded the cost, and in general, try to confuse you. And its not just Tim, it seems like this attiude is shared by the sales & finance managers at McKenna. SAVE your money, and more importantly your time, and stay away from this place. But if you do come here, just be really careful on the numbers. They will say one thing, and then to try slip something else into the contract.

By the way, with specials from BMW during this holiday months. They will try to STEAL the BMW credit from you. Very, very, unethical place.
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  #2  
Old 11-30-2012, 04:23 PM
Wihelm G Wihelm G is offline
California Über Alles
Location: Los Angeles, CA
 
Join Date: May 2008
Posts: 854
Mein Auto: 328CiC and 328iT
Quote:
Originally Posted by cqnquoc3 View Post
Everyone, please be very becareful about this place. They are unethical, liars, and cheaters. They will try every tricks under the sun to cheat you. The salesperson I was working with is named Tim O'Brian. He gave me false informaton, padded the cost, and in general, try to confuse you. And its not just Tim, it seems like this attiude is shared by the sales & finance managers at McKenna. SAVE your money, and more importantly your time, and stay away from this place. But if you do come here, just be really careful on the numbers. They will say one thing, and then to try slip something else into the contract.

By the way, with specials from BMW during this holiday months. They will try to STEAL the BMW credit from you. Very, very, unethical place.
I have had good experiences at McKenna. It's kind of unfair to slam them with conclusions when you have only logged two posts at this time. Perhaps if you lay out the details of your transaction as objectively as possible you may gain a little credibility. Just sayin'.
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  #3  
Old 12-11-2012, 10:40 PM
weissja weissja is offline
Kaos
Location: Los Angeles
 
Join Date: Apr 2008
Posts: 136
Mein Auto: 2014 550i M Sport
I agree with Wihelm. I've had nothing but excellent experiences with McKenna and Nick LoCasale for the past 10+ years. A real car guy who is always honest and straight forward.
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