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Ask-A-Dealer
Talk to our team of BMW Client Advisors. Get all of your buying/financing/leasing questions answered here!

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  #26  
Old 11-27-2012, 02:38 AM
hans007 hans007 is offline
Officially Welcomed to the 'Fest
Location: los angeles
 
Join Date: Oct 2012
Posts: 430
Mein Auto: 2013 328i m-sport EB2
I just canceled a 328 and an x3 at south bay because my ca nick v. Basically lied to me then when it took 6 weeks and my 328 order hadn't started I wanted to cancel it he gave this semi threat to cancel my mother's x3. He was a guy who seemed nice but he really resisted putting things in writing and being fully transparent about the process. Treated me like I was some stupid kid who couldn't read the internet about how to order a car.

Just a terrible experience for me.
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  #27  
Old 11-27-2012, 07:55 AM
Prost's Avatar
Prost Prost is offline
Officially Welcomed to the 'Fest
Location: Los Angeles
 
Join Date: Nov 2005
Posts: 991
Mein Auto: 06 650i, 08 MINI ClubmanS
I got my 2011 535i M-Sport via ED from Philippe/Chris last year and they were both excellent. Philippe was gone before I complete my transaction but Chris is excellent for the followup
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1992 325i Convertible M-Technic II Appearance Package
2005 X3 3.0i (Lease return in 2008)
2006 330i (Lease return 2009)
2008 Cooper S Clubman (Sold)
2006 650i (sold)
2011 535i M-Sport (ED September 17th, 2011,redeliver on 11/15/2011, sold)
2011 Z4 SDrive35is (ED September 17th, 2011, redeliver on 11/9/2011, Lease return on September 2013)
2013 M3 (ED pickup April 23rd, 2013, redeliver on 6/28/2013)
BMWCCA: 359118
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  #28  
Old 11-27-2012, 09:35 AM
ard ard is offline
Resident Curmudgeon
Location: CA
 
Join Date: Jul 2009
Posts: 9,163
Mein Auto: '12 X5 35d/E39M5/996TTX50
Rey-

You cannot use 'ratings' for these issues... ANY dealership, each with 5,10 different Service Advisors, can steer you wrong. Some are honest, some take just a little advantage and some really sock it to you. When I said ESL it wasnt to denigrate YOU- it was the observation that a predatory SA will look at the entire package- communication skills, body language, car aptitude, etc- even gauging your comfort with confrontation- and then decide how they can push you.

I get fine service from the dealers Ive used. (Excellent at one) but that is because I drive the process. ANY of these - if allowed free rein- could be abusive.

In terms of "buying experience"...I can GUARANTEE you, the experience **I** get will be different than yours, and different that mzn2000's. Your best bet will be to contact a forum sponsor, IMO.

A
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Keep it as simple as possible...but no simpler.
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  #29  
Old 11-28-2012, 02:06 PM
zeddy zeddy is offline
Registered User
Location: SOCAL
 
Join Date: May 2011
Posts: 62
Mein Auto: MMM
all my sales experiences with south bay bmw CAs have been negative. Spoke with 3 CAs now, every one of them kept playing games. Spoke with one of the Sales Managers too, also kept playing games with me and even accused me of lying and claimed I was an out of town buyer (I live a mile away from the dealership...)

However, their service department is well organized and getting a loaner through them was pretty easy. Parts prices are pretty outrageous though so I'll be buying my parts online instead.

I'd rather deal with Greg Poland or another forum vendor any day. Great service, great simple pricing, no BS.
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  #30  
Old 11-29-2012, 01:51 PM
Greg@Pacific BMW's Avatar
Greg@Pacific BMW Greg@Pacific BMW is offline
Greg Poland Pacific BMW
Location: Glendale, CA
 
Join Date: Aug 2010
Posts: 2,000
Mein Auto: 2011 X5 3.5 M sport
Hans 007................... please contact me. let's make this easy :-)
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Warmest Regards,

Greg Poland
Pacific BMW
800 South Brand Blvd.
Glendale, CA 91204
818 254 1491
www.PacificBMW.com
gregpoland@pacificbmw.com
Euro delivery, PC delivery, Out of state-new and used car sales
Hours:T-F 1-8 PM,Sat 1 to 8pm, off Sun and Mon.



Current rides: 2013 X5 msport and 2013 535i
15% over wholesale/invoice for all accessories! and free shipping for Bimmerfest members!!
http://www.youtube.com/watch?v=zEK7hG-3fyA
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