South Bay Bmw

I just canceled a 328 and an x3 at south bay because my ca nick v. Basically lied to me then when it took 6 weeks and my 328 order hadn't started I wanted to cancel it he gave this semi threat to cancel my mother's x3. He was a guy who seemed nice but he really resisted putting things in writing and being fully transparent about the process. Treated me like I was some stupid kid who couldn't read the internet about how to order a car.

Just a terrible experience for me.

I got my 2011 535i M-Sport via ED from Philippe/Chris last year and they were both excellent. Philippe was gone before I complete my transaction but Chris is excellent for the followup

Rey-

You cannot use 'ratings' for these issues... ANY dealership, each with 5,10 different Service Advisors, can steer you wrong. Some are honest, some take just a little advantage and some really sock it to you. When I said ESL it wasnt to denigrate YOU- it was the observation that a predatory SA will look at the entire package- communication skills, body language, car aptitude, etc- even gauging your comfort with confrontation- and then decide how they can push you.

I get fine service from the dealers Ive used. (Excellent at one) but that is because I drive the process. ANY of these - if allowed free rein- could be abusive.

In terms of "buying experience"...I can GUARANTEE you, the experience **I** get will be different than yours, and different that mzn2000's. Your best bet will be to contact a forum sponsor, IMO.

A

all my sales experiences with south bay bmw CAs have been negative. Spoke with 3 CAs now, every one of them kept playing games. Spoke with one of the Sales Managers too, also kept playing games with me and even accused me of lying and claimed I was an out of town buyer (I live a mile away from the dealership...)

However, their service department is well organized and getting a loaner through them was pretty easy. Parts prices are pretty outrageous though so I'll be buying my parts online instead.

I'd rather deal with Greg Poland or another forum vendor any day. Great service, great simple pricing, no BS.

Hans 007................... please contact me. let's make this easy :-)