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BMW Dealer Ratings and Feedback Forum
Want to know which BMW dealerships to shop at or avoid? Have you had an exceptionally good or bad experience with your BMW dealership? Post your stories and comments here. Be sure to rate your BMW dealership in our new BMW dealer rater system

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Old 12-02-2012, 09:38 AM
Casselljack Casselljack is offline
Registered User
Location: North Carolina
Join Date: Mar 2009
Posts: 13
Mein Auto: 2000 540i
Great service at Ken Baker, Myrtle Beach

As we drove into the coastal area my 5406 started vibrating, the sound coming from the drive train somewhere. Next day I called Daryl at Ken Baker Originals and told him my situation. He agreed to look at it that day if I could get it to him before noon. AAA hauled it to him and by the end of the day he had diagnosed a bad drive shaft, particularly where it meets the differential. He found a used one locally, replaced it along with the center support bearing and had me on the road in a couple of days. ALSO, he let me have a loaner car for the time he had my car making it possible for my wife and I to enjoy our vacation. The car works beautifully and seems even smoother than before the repair. THESE GUYS DID A GREAT JOB!!!!
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