Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > X Series > X1 E84 (2011 - current)

X1 E84 (2011 - current)
The new to the US BMW X1 will arrive at BMW dealers in the fall of 2012 as a 2013 model year. Get your X1 28i with either sDrive (RWD) or xDrive (AWD) or get the US exclusive I6 N55 powered X1 35i dDrive.

Reply
 
Thread Tools Display Modes
  #1  
Old 01-11-2013, 08:52 PM
bmw5406spd bmw5406spd is offline
Registered User
Location: Florida
 
Join Date: Jan 2013
Posts: 2
Mein Auto: 2013 Bmw X1 35i
Burger Performance Issue

I have a burger performance product, their customer service is horrible, contact by email only, they never respond, when they finally do they are rude, has anyone else experienced this with them? If so which company do you recommend for tuning the 335, 135, x1 vehicles
Reply With Quote
Ads by Google
  #2  
Old 01-11-2013, 08:58 PM
nospam nospam is offline
Officially Welcomed to the 'Fest
Location: Orange County, CA
 
Join Date: Apr 2006
Posts: 455
Mein Auto: X1 x28i; 128i; S2000
I can't disagree more. Jeff in support @ BMS always responds to my emails within a hour and even responded at 11pm one night. My buddy (who I used to work a tech support job with) has had a JB on his E92 335i for years and gave me rave reviews of BMS.
Reply With Quote
  #3  
Old 01-11-2013, 09:10 PM
bmw5406spd bmw5406spd is offline
Registered User
Location: Florida
 
Join Date: Jan 2013
Posts: 2
Mein Auto: 2013 Bmw X1 35i
well just the opposite with me, very unorganized, i have one of their products and love it but not going to use them in future, very unprofessional and rude, including terry burger, acts like his employees do, they say apples don't fall far from the tree. Jeff was the worst offender the, in my opinion he needs to be in unemployment line. Several dealers of their products are saying same thing, they are recommending other tuners to customers as they recommended Vishnu to me, it's a shame as i love their product just very weak customer service, and only uses email to communicate, no numbers listed for contact, we will see what this thread results are, i can't be the only one with issues
Reply With Quote
  #4  
Old 01-11-2013, 10:35 PM
nospam nospam is offline
Officially Welcomed to the 'Fest
Location: Orange County, CA
 
Join Date: Apr 2006
Posts: 455
Mein Auto: X1 x28i; 128i; S2000
What product and what's the issue?
Reply With Quote
  #5  
Old 01-12-2013, 09:43 AM
Texas_Vol Texas_Vol is offline
Registered User
Location: Santa Fe, TX
 
Join Date: Dec 2012
Posts: 13
Mein Auto: '08 535i Sport
I've bought several things from them, always respond to emails very quickly. What is the problem you're having?
Reply With Quote
  #6  
Old 01-12-2013, 12:42 PM
nospam nospam is offline
Officially Welcomed to the 'Fest
Location: Orange County, CA
 
Join Date: Apr 2006
Posts: 455
Mein Auto: X1 x28i; 128i; S2000
Looks like this user joined Bimmerfest just to slam BMS. Who knows what his true intentions are...but I hate trolls!
Reply With Quote
  #7  
Old 01-14-2013, 04:28 PM
greyX1's Avatar
greyX1 greyX1 is offline
Officially Welcomed to the 'Fest
Location: California
 
Join Date: Oct 2012
Posts: 209
Mein Auto: 2013 s28i X1
Terry got back to me the same day via email... it was short response and could have maybe been more flowery but it got to the point. no complaints so far.
__________________
SOLD Mineral Grey Metallic X1 s28i M-Sport
for sale: BurgerMotorSports Stage 1 tune
Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > X Series > X1 E84 (2011 - current)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 07:13 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms