Front Passenger door doesn't open when unlocked

Well, on a sad note, last week I locked the car doors on my 2004 745Li prior to going into the grocery store. When my wife and I returned to the car, I unlocked the doors but my wife couldn't open the passenger door from the outside, however it could be opened from the inside. Would anyone know what the root cause of this could be? Any input, remedy, or advice would gladly be appreciated! Thanks in advance!

Not completely sure but possibly the Bowden cable. But it usually doesn't open from the inside either. Just an idea

The DIY section has a write up about replacing comfort access door handles. Use that to remove your handle with removing your door panel. Hopefully the root cause becomes apparent with the handle off.

I had a similar problem after I had my windows tinted. They had taken the door card off and slightly bent the rod for the door lock. Just had to get it back to it's original form and the lock moved freely up and down. Not sure if this is the same issue but it is similar.

Sent from my SCH-I535 using Bimmer App

where the outside door handle connects to the cable to open door i bieleve that clip is broken therefore knocking out the cable