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Tire Rack's Tires, Wheels, Brakes & Suspension
Discuss everything about wheels, tires, suspension and brakes for your BMW.

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  #1  
Old 02-02-2013, 03:35 PM
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Goodyear Efficient Grip RFT has a Road Hazard Warranty?

I discovered my left front RFT has the infamous RFT bulge. My 328i was purchased on 8/31/2012. It's running Goodyear Efficient Grip RunOnFlat.

I was about to order a new tire from Tirerack when I decided to search for road hazard warranty on this tire. Lo and behold it appears to have such a warranty!

Warranty for replacement tires purchased between 06/01/11 and 08/31/12 (thanks tirerack!)
http://www.tirerack.com/tires/tires....cleSearch=true

http://www.tirerack.com/images/pdf/w.../GY0611ROF.pdf

Would my purchase info be enough to satisfy the info below (especially C)?

OWNER’S OBLIGATIONS:
A. You must present the tire to be adjusted to an authorized Goodyear
Run-Flat service facility (call 1-800-786-3528 for locations). Tires replaced
on an adjustment basis become the property of The Goodyear Tire &
Rubber Company or Goodyear Canada, Inc.
B. You must pay for taxes and any additional services you order at the time
of adjustment.
C. When making a claim for ride disturbance, you must present your original
tire purchase invoice, which shows the tire description and the date the
tire(s) were purchased.

D. You must submit your claim on a Goodyear Tire & Rubber Company or
Goodyear Canada, Inc. claim form supplied by an authorized Goodyear
Run-Flat service facility. The form must be completely filled out where
you, the owner, or your authorized agent presented the tire
for adjustment.
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  #2  
Old 02-04-2013, 09:27 AM
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Turns out only 1 service center near San Diego can check RFTs for warranty work! So I'm trying to schedule an appointment at that location (a good 25 mile drive from San Diego). Jeez, if a city the size of San Diego doesn't get a Goodyear Service center that can do this, how bad is this in small towns across the country?

Last edited by brkf; 02-04-2013 at 09:28 AM.
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  #3  
Old 02-04-2013, 05:42 PM
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Some calls to goodyear and they now are telling me I can take it to pretty much any Goodyear certified seller. Okay.

Local Goodyear guy is waiting on a callback now from Goodyear. Wow, slow process... guessing I'll have to wait a day or two for the tire to also come in.
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Old 02-06-2013, 11:55 AM
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Continuing the trend of weird. The Goodyear certified dealer sent me to, Evans, told me last night that he can't help. He said to go to Discount Tire. Evans told me Goodyear won't work with him. WTF?

So now Discount has ordered the tire and they're waiting to get a response from Goodyear. I have a sinking feeling I'm just paying $300 to get this beast...

Last edited by brkf; 02-06-2013 at 12:37 PM.
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  #5  
Old 02-06-2013, 12:36 PM
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Spoke too soon. Discount Tire just called and said I only need to pay for labor. Goodyear is covering the rest!

Sweet.
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  #6  
Old 02-08-2013, 10:53 PM
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All complete and as promised, Goodyear replaced my RFT free of charge.
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