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7 Series - E65 / E66 (2002 - 2008)
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  #26  
Old 02-07-2013, 09:08 AM
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SuperSnoop SuperSnoop is offline
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I got the notice for the roll-away recall but not the soft-close recall, even though I match the criteria. Hopefully this causes them to send out more notices.
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  #27  
Old 02-07-2013, 09:38 AM
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BMW7_CEO BMW7_CEO is offline
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Mein Auto: 05 745LI 06 650i 06 330xi
I called BMW a while ago and they told me that there isn't any recalls for the soft closing doors and there hasn't been a recall for these cars yet she a sure me
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  #28  
Old 02-07-2013, 09:47 AM
my05_745li my05_745li is offline
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Quote:
Originally Posted by SuperSnoop View Post
I got the notice for the roll-away recall but not the soft-close recall, even though I match the criteria. Hopefully this causes them to send out more notices.
Same here. This is what raised my curiosity.
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2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #29  
Old 02-08-2013, 12:02 PM
my05_745li my05_745li is offline
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Uh-oh. It's looking like BMW NA is trying to give me the runaround. The same Resolution Specialist left a voice message at my home with some BS message about my car still not being covered under this recall because the "integration level is correct". I've now placed a phone call to that Resolution Specialist and am waiting for a return call and an explanation.
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John

2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #30  
Old 02-08-2013, 12:33 PM
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219BMW 219BMW is offline
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Location: Indiana
 
Join Date: Oct 2012
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Mein Auto: 2007 750Li
Try to get a complete workup on your car. Maybe whom ever had it before you ADDED the soft close to it. Its a thread on here(check the DIY section) on looking up your car last 7 of your vin to see what feature came with your specific car.

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  #31  
Old 02-08-2013, 01:33 PM
my05_745li my05_745li is offline
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Thanks for the tip. Just for fun, I went and found this link, http://www.rubmw.ru/vincode/eng/, in the "7 Series DIY" section and entered my VIN and it did confirm that both "soft close doors" and "comfort access" options came equipped on my car.
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John

2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #32  
Old 02-08-2013, 01:41 PM
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219BMW 219BMW is offline
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Cool...more ammo for you to fight with!


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07 750Li w/chrome 128's
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98 Tahoe
94 GS300
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  #33  
Old 03-02-2013, 06:24 PM
my05_745li my05_745li is offline
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Update: On 2/21, I received a call from a Customer Relations Specialist in the Easter Division of BMW's executive department and relayed to them the same info. They said they would get back to me upon further review with their engineers. Well, on 3/1 I received a second call from the same specialist to inform me that the recall did in fact apply to my vehicle although not originally on their official list and that they would be reimbursing me for the cost of the repair. I do like happy endings.
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John

2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).

Last edited by my05_745li; 03-02-2013 at 06:31 PM.
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  #34  
Old 03-08-2013, 02:58 PM
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gatekeeper1971 gatekeeper1971 is offline
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I just had my drivers soft door motor changed out couple months ago bc it was sometimes closing and sometimes not... Cost over a grand!!! Can I get a refund from BMW ya think?
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  #35  
Old 03-22-2013, 11:30 AM
my05_745li my05_745li is offline
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You could try pleading your case to your service advisor to see if they can do anything about it.

By the way, the driver's door didn't latch for me this morning which was surprising after having been trouble-free all these weeks. So far it's only happened once. I'll bring this up to my SA when I take my car in next week to address the other recall (12V-504 Rollaway).

Quote:
Originally Posted by gatekeeper1971 View Post
I just had my drivers soft door motor changed out couple months ago bc it was sometimes closing and sometimes not... Cost over a grand!!! Can I get a refund from BMW ya think?
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John

2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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  #36  
Old 04-10-2013, 12:10 PM
my05_745li my05_745li is offline
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Well... A month went by with no incident of the door not latching then one morning it didn't latch. Then it happened again a week later. Has this happened to anyone else that had the software reprogramming for the soft close automatic doors (Recall campaign No. 12V-504)?

I did take my car to the dealer two days ago to address the second recall notice for the rollaway issue and also had them take a second look into this issue. They didn't reproduce the failure and said that if it occurs again in the future that they may recommend replacing the door lock actuator. I seriously doubt that is the culprit.
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John

2005 BMW 745Li (Orient Blue Metallic|Nasca Beige Leather|Luxury Seating Pkg|Convenience Pkg|Premium Sound Pkg|Comfort Access|Sirius Radio|Bluetooth|19" Alloy Wheels).
2012 BMW X5 xDrive50i (Deep Sea Blue Metallic|Nappa Black Leather|3rd Row Seat|Cold Weather Pkg|Lane Departure Warning|Nappa Leather Console/Dashboard|Premium Pkg|Premium Sound Pkg|Sport Activity Pkg|Technology Pkg).
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