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Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 1 Series / 2 Series > E82 / E88 1 Series (2008 - 2013)

E82 / E88 1 Series (2008 - 2013)
BMWs throw back to the iconic 2002, with a renewed form and function. The smallest car in BMW's line up but still packs a punch. Available in coupe or convertible, powered by either an inline 6 in the 128 or the twin turbo rocket sled 135.

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  #1  
Old 02-14-2013, 09:14 PM
Mr. JPR Mr. JPR is offline
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Mein Auto: 135i
Need advice - faulty 135i, service issues

I just bought a used 2011 135i with 6,715 miles on it for $32,900. I had it for three days, and the "check engine soon" light went on. This was a big purchase for me and I was so excited.

I drove about 80 miles in those three days. I took it immediately back to the dealer. I'm really worried I either bought a lemon or the dealer is incredibly incompetent or both.

It's still under warranty. Here are the events so far:

Feb 1: brought car home
Feb 4: "service engine soon" light went on
Feb 5: took car to dealer in the morning, in the afternoon they say they need to reprogram the computer
Feb 6: dealer says they are struggling to reprogram the computer and they need a new actuator for the cam shaft (?)
Feb 7: they forgot to order the part that attaches the actuator so had to order that
Feb 8: dealer wasn't able to get the computer to communicate with the new actuator, told me they couldn't even start the car now. Also, their systems were down.
Feb 9/10: weekend, so no updates
Feb 11: called dealer, the service guy working on the car was off and the systems were down so they weren't able to give me an update. I am so frustrated by this point I don't know what to do.
Feb 12: dealer calls and says they've been talking to BMWNA and they are going to send a new computer from NJ. Car is still dead in the water.
Feb 13: no update
Feb 14: dealer says computer will arrive in a few days, best estimate car will be ready Feb 21

The VIN is WBAUC9C56BVM09000. I'm wondering if the dealer sold me a car they knew to be faulty and not sure how I can prove that. Any advice would be greatly appreciated.
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  #2  
Old 02-14-2013, 10:07 PM
mr29 mr29 is offline
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doesn't look good what did the car fax say about the car history?

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  #3  
Old 02-14-2013, 10:48 PM
Mr. JPR Mr. JPR is offline
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The Carfax didn't report any issues or problems. It was a dealer demo for 4 months and it looks like it's been sitting around in the dealer's inventory for the last 5 months before I bought it.
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Old 02-14-2013, 10:58 PM
mr29 mr29 is offline
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wow that sucks hard to believe they didn't know about it. i did hear horror stories about demo cars a few months back though. long as its covered under warranty i wouldn't worry too much.though the fact it's a demo worries me slightly though

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Old 02-15-2013, 03:42 AM
mr_bean mr_bean is offline
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I doubt the car is a lemon. It sounds like an incompetent service tech. Be patient. They'll get it straightened out eventually.
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Old 02-15-2013, 02:35 PM
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bear-avhistory bear-avhistory is offline
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If you have a note on the car one months payment from the dealer would not be too much to ask.
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  #7  
Old 02-15-2013, 02:53 PM
Mr. JPR Mr. JPR is offline
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Does anyone have experience with a dealer paying for an extended warranty in a case like this? I have no confidence in this vehicle or the dealer's ability to fix it in a way that won't lead to more problems.
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Old 02-15-2013, 06:38 PM
mr29 mr29 is offline
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Quote:
Originally Posted by Mr. JPR View Post
Does anyone have experience with a dealer paying for an extended warranty in a case like this? I have no confidence in this vehicle or the dealer's ability to fix it in a way that won't lead to more problems.
do you have another dealer you can take it to?

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Old 02-16-2013, 01:51 AM
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SilverX3 SilverX3 is online now
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Dead actuator / vanos solenoid + computer..... Common problem with bm cars

Not surprise me

It Sux .... Hope it s fixed soon
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Old 02-16-2013, 11:21 AM
Mr. JPR Mr. JPR is offline
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Thanks for everyone's replies. I have an update. The new computer arrived early yesterday morning, and they jumped on it immediately (probably because I finally got through to a sales manager that morning and conveyed my quickly escalating frustration). I was able to pick it up at the end of the day. They are covering two months of my payments for the hassle. Since I have a working car in hand now, I feel two months payments is a fair deal. They also promised to fight for us if the car does need to be bought back by BMWNA under lemon laws. Just words, I know, but it was what I needed to hear. I still think this dealer's service dept is incompetent, so will need to go elsewhere in the future. Now, it's just a matter of hoping that there are no more major problems. Because, man is it a fun car to drive.
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Old 02-16-2013, 12:46 PM
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1 series 6 cyl in a serious fun car

as fun as a BOXTER
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Old 02-16-2013, 06:27 PM
mr29 mr29 is offline
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Quote:
Originally Posted by Mr. JPR View Post
Thanks for everyone's replies. I have an update. The new computer arrived early yesterday morning, and they jumped on it immediately (probably because I finally got through to a sales manager that morning and conveyed my quickly escalating frustration). I was able to pick it up at the end of the day. They are covering two months of my payments for the hassle. Since I have a working car in hand now, I feel two months payments is a fair deal. They also promised to fight for us if the car does need to be bought back by BMWNA under lemon laws. Just words, I know, but it was what I needed to hear. I still think this dealer's service dept is incompetent, so will need to go elsewhere in the future. Now, it's just a matter of hoping that there are no more major problems. Because, man is it a fun car to drive.
glad to hear it.hope it works out from here on

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