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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

 
 
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Old 02-22-2013, 05:54 PM
Stevej2001 Stevej2001 is offline
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Location: California
 
Join Date: Jan 2008
Posts: 420
Mein Auto: '11 535i
Oilchange Question

I'm doing extra oil chages at 7500mile intervals on my '11 535i. It's time for the next change on my 7,500 mi schedule and my car says I have 3000 miles until the next covered change.

It's been more than a year since BMW has paid for an oil change on my car, and I'd understood that they will pay for a yearly change. The SA told me it's only covered on a low mileage car, which mine isn't.

He did tell me they'd cover it as early as 2000 miles before the indicated change so it's only 1000 miles away.

I have read on this board that the yearly change is covered regardless of mileage. What is BMWNA's policy, actually?
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Steve Jacobs

2011 535i imperial blue/beige/sp, premium 1 and 2, ventilated seats, top view camera
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