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E60 (2004 - 2010)
BMW 5-Series (E60 chassis) was first seen in the Unites States in the fall of 2003 with a 2004 Model Year designation. The E60 is now available as a 528i, 528xi, 535i, 535xi, 550i and a 535xi sports wagon! -- View the E60 Wiki |
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#1
03-16-2013, 05:11 AM
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PUMA File?? Will this actually help me?
My CPO 535xi is back at the dealer again for the fourth time, same issue. I called my selling dealer, located a few hours away, and they said the servicing dealer should now open a PUMA file. I researched both via this forum and google and I can't necessarily correlate a PUMA to absolute resolution of too many problems.
Has anyone had a PUMA opened on their car and did this step lead to final resolution? 
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#2
03-16-2013, 06:42 AM
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You want a PUMA case opened. That means your issues have gone beyond your dealership and it is being addresses at a "corporate level". BMW techs outside the dealership can/will be brought in to help the problem.
__________________
12 X5 50i Sport 11 M3 DCT 11 X5 50i (lemon) -- SOLD -- 08 550i M-Sport 04 BMW 545I sport 07 BMW X5 4.8I sport 02 BMW X5 4.4i sport 01 BMW 540I M/sport 00 SL500 97 SL500
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