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E89 Z4 (2009 - current)

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Old 03-17-2013, 06:39 AM
Longhauler Longhauler is offline
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Location: West Yorkshire
Join Date: Jun 2012
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Mein Auto: BMW Z4 SDRIVE 35i
servicing-Z4 35I (E89)

I, have just returned from my local dealers STRATSTONE BMW-LEEDS, where I was charged 512:16p for second service, since the cars first service in March2011 it has only covered 5,000mls, they changed the oil & oil filter micro filter atr filter spark plugs changed the brake fluid which took them 3hours and then after I had paid the bill they informed me I had to return the vehicle in June for a vehicle health check (at a cost of 125) this they say is to keep my service history up to date!
can anybody tell me if this is right? I feel as if I have been ambushed
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Old 03-17-2013, 08:33 AM
645/333's Avatar
645/333 645/333 is offline
Location: uk
Join Date: Jun 2010
Posts: 1,708
Mein Auto: BMW 640i SE Convertible
Hi ! I am afraid you have been ambushed to a point, Firstly your car is still in warranty so service record matters. When you read the service schedule for the car you will see that it is condition and time based maintenance. Of the things you have mentioned I cannot understand the spark plugs, but then again it maybe different on the 35i,???
The brake fluid should be changed every 2 years, the micro-filter well maybe? But the cost for you has been the fact that you pay BMW prices for parts, just check the price of the engine oil??
You do not need the health checks they are NOT part of the warranty schedule, they are a 'nice to do' NOT !!!!!!!! So the best thing to do is find the service schedule for your model and check accordingly so you are aware of what needs to be done and the cost.
There is nothing stopping you going to an independent even during warranty, so long as the schedule if followed and OEM parts used you will not invalidate your warranty.
Where sticking with the BMW network is when things happen out of warranty, if you have had your car serviced by them consistently, then they are more pre-disposed to being more flexible in giving Ex-gratia payments/ discounts if something goes wrong but from my experience never a guarantee.

Always said I would go back to a 6 series

Last edited by 645/333; 03-17-2013 at 08:35 AM.
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Old 03-17-2013, 10:37 AM
jparnes1 jparnes1 is offline
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Location: Rochester, NY
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Mein Auto: 2011 Z4 35i, 2006 525xi
Spark plugs are changed every 45,000 miles, or whatever that is in Km.
2016 340i XDrive, Estoril Blue / Black, 6 MT, M Sport, Track, Lighting, Technology, Driver Assistance Plus, Cold Weather.

2012 Z4 35i, ED 2/24/12, Melbourne Red Metallic, Black leather, 6 MT, ///M Sport, Premium Package, Premium Sound Package, Cold Weather Package, Nav, Comfort Access, LED Angel Eyes, BMWPedals pedal covers, stubby antenna, Luxon strut bar, CF engine cover, LCI side marker, powder coated calipers, Extra Enjoyment Package
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