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6 Series
The BMW 6 Series builds on BMW's sporty heritage with aggressive lines and an incredible motor to back the design up. Available in coupe and convertible trims with a standard 4.8 liter engine producing 360 horsepower and 360 lb-ft of torque, the 6-series is a popular choice that exceeds expectations.

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  #1  
Old 03-12-2013, 11:54 AM
Sammyy90 Sammyy90 is offline
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Driver chair burned!

I have a 645 ci 2005 and never had any electrical problems till this morning when I got in the car and turned on the seat warmer and the steering wheel warmer and after maybe 30 seconds I start smelling something burned and thought my car was on fire! I drove for another 30 seconds until I started seeing smoke, thinking its coming from my heater then looking down and the leather on the seat was BURNED!!!! I called the dealership and they said to take it in on Tuesday, and that it could be a switch that's out.... I dunno but this doesn't seem normal. Thank god my car didnt catch on fire !
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  #2  
Old 03-12-2013, 02:37 PM
tampamark tampamark is online now
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No way man, that is the classic BMW seat fire. The wires get munched in the seat which causes a short, then it catches on fire. I have seen others have this replaced for free, it requires a new seat bottom.
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  #3  
Old 03-12-2013, 03:57 PM
Sammyy90 Sammyy90 is offline
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The dealer told me over the phone my car was out of warranty but this is a safety hazard and law suit waiting to happen if they don't replace my chair I got burned !
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  #4  
Old 03-12-2013, 03:59 PM
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07 E63650i 07 E63650i is offline
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Quote:
Originally Posted by Sammyy90 View Post
I have a 645 ci 2005 and never had any electrical problems till this morning when I got in the car and turned on the seat warmer and the steering wheel warmer and after maybe 30 seconds I start smelling something burned and thought my car was on fire! I drove for another 30 seconds until I started seeing smoke, thinking its coming from my heater then looking down and the leather on the seat was BURNED!!!! I called the dealership and they said to take it in on Tuesday, and that it could be a switch that's out.... I dunno but this doesn't seem normal. Thank god my car didnt catch on fire !
Even if you are out of warranty, the dealer will compensate you and repair the seat at no cost. This is a safety issue that they do not want a lawsuit on.
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  #5  
Old 03-12-2013, 04:10 PM
Sammyy90 Sammyy90 is offline
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I'm a little unintelligent when it comes to these things... They have to replace the chair right? Reguardless the year
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  #6  
Old 03-12-2013, 04:13 PM
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07 E63650i 07 E63650i is offline
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Originally Posted by Sammyy90 View Post
I'm a little unintelligent when it comes to these things... They have to replace the chair right? Reguardless the year
I'm not sure if they have to replace the entire seat, but they will pay for the necessary repairs and compensate you if you have an injury or burned clothes. Other members have reported similar incidents.
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  #7  
Old 03-12-2013, 04:16 PM
Sammyy90 Sammyy90 is offline
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I'm so shocked 80k car and your seat catches on fire, what the hell...
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  #8  
Old 03-12-2013, 10:11 PM
cracksquad cracksquad is offline
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Do a search u are not the first.
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  #9  
Old 03-12-2013, 10:25 PM
MATTN77 MATTN77 is offline
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Sketchy, the seat burned?
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  #10  
Old 03-12-2013, 10:43 PM
Sammyy90 Sammyy90 is offline
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Ya. The leather burned
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  #11  
Old 03-12-2013, 11:48 PM
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Nitrogen Nitrogen is offline
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Talk to a lawyer (it will cost you nothing) if you were injured in anyway. Either mentally (now you are scared to drive) or physically have burns. This is probably not the first case of this.
If they are bending over backwards to help you trust me they are at fault and will do anything to avoid a lawsuit. If it was me I would take them to the cleaners and then some.
Just because they only care about their pocket book and that's the bottom line.
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  #12  
Old 03-12-2013, 11:55 PM
Sammyy90 Sammyy90 is offline
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I thought so too!! But the service guy was like your car is not covered under warranty anymore. It's a2005... He wasn't nice At all... I'm not looking for anything but for them to fix the problem it's a malfunction on their part and a safety hazard.... I really thought my car was on Fire! There was smoke inside the car!!
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  #13  
Old 03-12-2013, 11:56 PM
Sammyy90 Sammyy90 is offline
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I have a appointment on Tuesday ... I'm not really sure how to approach them
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  #14  
Old 03-13-2013, 08:57 AM
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gregb gregb is offline
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I would ask for the manager of the service area as he will likely have a better understanding of the potential liability than your average service advisor. Also, do a search as you will likely find several other threads with the same issue and understanding how those issues were resolved will give you good background info and understand how/why they should fully repair at a minimum even though it's out of warranty.
Stay firm and professional with the manager and if he won't resolve it mention that you plan to contact BMW NA to resolve and will inform them of your experience with this dealer. If that doesn't get you anywhere, make it clear that you plan to retain an attorney and file a lawsuit for damages and report the defect to the NTSB due to the persistent safety issue. Good luck and let us know the response.
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  #15  
Old 03-13-2013, 09:06 AM
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07 E63650i 07 E63650i is offline
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Quote:
Originally Posted by Sammyy90 View Post
I thought so too!! But the service guy was like your car is not covered under warranty anymore. It's a2005... He wasn't nice At all... I'm not looking for anything but for them to fix the problem it's a malfunction on their part and a safety hazard.... I really thought my car was on Fire! There was smoke inside the car!!
I can't believe that your service advisor treated you like that. He is just asking for trouble doing that.
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  #16  
Old 03-13-2013, 10:42 AM
Sammyy90 Sammyy90 is offline
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Thanks so much! Ill keep you guys upto date !
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  #17  
Old 03-14-2013, 09:02 AM
bedstuyguy86 bedstuyguy86 is offline
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Originally Posted by 07 E63650i View Post
I can't believe that your service advisor treated you like that. He is just asking for trouble doing that.
I believe it. Some of the SA are great and knowledgable and some just don't give a F. Its usually their natural reaction to get on the defensive when a car is out of warranty. The car could have blew up and the guy would have probably suggested you buy another one because it was out of warranty.
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  #18  
Old 03-14-2013, 07:56 PM
MATTN77 MATTN77 is offline
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Pfft, "My car almost caught on fire" should automatically ring bells and sirens in the mind of a service advisor. Your guy must have lost his thinking ability when he drowned in the gene pool.
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  #19  
Old 03-14-2013, 09:59 PM
Sammyy90 Sammyy90 is offline
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I know!! I called BMW na yesterday and they are super nice started a case and said they would investigate an call me in two days! My app with my service advisor is on Tuesday !
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  #20  
Old 03-19-2013, 02:06 PM
Sammyy90 Sammyy90 is offline
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So, they fixed the recall on the battery cable but nothing to do with the chair, I have to hear back from the cooperate offices. The dealership was so unhelpful didnt even want to touch the car !
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  #21  
Old 03-19-2013, 03:35 PM
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petros2r petros2r is offline
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Just turn it on and watch it burn (from a distance)... you'll do yourself a favor!
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  #22  
Old 03-19-2013, 05:25 PM
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07 E63650i 07 E63650i is offline
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Originally Posted by petros2r View Post
Just turn it on and watch it burn (from a distance)... you'll do yourself a favor!
Document the problem by video recording it. That will help you prove your claim.
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  #23  
Old 03-19-2013, 07:33 PM
MATTN77 MATTN77 is offline
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If they don't do anything, have a lawyer write you a formal letter/complaint. That'll scare em.
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  #24  
Old 03-19-2013, 10:33 PM
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Nitrogen Nitrogen is offline
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Better yet go far an oil change at the dealer and turn on the seat warmer then watch the sparks fly!!!
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  #25  
Old 03-21-2013, 02:09 PM
Sammyy90 Sammyy90 is offline
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They aren't doing anything!!! They claim my miles are too high and it's weared out!!! What I don't get is that my car is so so so detailed if ANYTHING is wrong I get notifications left and right and they don't leave my screen until the problem gets resolved, yet my car can't tell me my chair is malfunctioning? Or even better catching on fire... And I just have to notice it cause the car begins to smoke inside?? The safety mechanism is terrible, on top of that the lady dealing with my case wasHIGHLY unprofessional and I am writing a letter to the Vice President of the company.ive never been so disrespected In my life! Everyone in the corporate offices were so nice except this lady dealing with my case who was on a power trip telling me that no one was above her and she was the Case manager, yet I find it hilarious that her title is "manager" and not director, Vice President or president, owner or any of that. Then when I talked to the New Jersey office and asked for her NOT to deal with my case anymore and have someone else contact me... SHE contacted me and I told her she was HARRASSIMG me when i Asked her not to communicate with me... I'm so so so so so fed up. I could have been burned this is a safety issue not a wear issue I should have gotten some sort of warning signal
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