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7 Series - F01 / F02 (2009 - current)
The new re-designed 7 series F01 / F02 leads off the BMW Fxx chassis code!

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  #1  
Old 03-19-2013, 11:54 AM
dbs600 dbs600 is offline
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Key Mishap!

Yesterday I brought my car in for service and brought both keys with me (one complaint regards comfort access and I've been told they need both keys to troubleshoot same). While meeting with the service advisor, I don't keep the appointment and reschedule for a couple of reasons (my regular advisor was out, they had a poor selection of loaners, I'd like the car back by the weekend and didn't want to risk not having it back in time). The advisor tells the valets to bring the car around (my car had been moved while I was speaking with him), I don't see it being pulled around, but it's outside when I leave, I get in it and drive off. When I reach my destination a half an hour later, I realize I only have one key and the other cannot be found!!! I call the advisor and return to the dealer to search for the key, which can't be found!!! Service advisor is very nice, but manager is not and on the defensive. They're looking again today, but I hope they truly are; no way of telling, however. Does anyone know what these keys cost + programming? Called another dealer to find out and they said $320 + 1 hour labor, which nears $500. Push comes to shove, can I do any better? Not happy at all and not sure where the key could be; likely hiding in plain sight, them accidentally thinking it belongs to a car in service...

Last edited by dbs600; 03-20-2013 at 08:23 AM.
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  #2  
Old 03-19-2013, 01:16 PM
dbs600 dbs600 is offline
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Just received a call from the service advisor; after AN HOUR AND A HALF of searching, he found the key!!!

Bringing them coffee and donuts...
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  #3  
Old 03-19-2013, 11:47 PM
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ChrisF01 ChrisF01 is offline
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Location: SoCal (West LA & IE)
 
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Mein Auto: 2013 750i
They should deliver the key to you, they're the ones that lost it...

Glad you got it though, these keys are not cheap to replace, regardless of brand.

Chris
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Old 03-20-2013, 08:27 AM
dbs600 dbs600 is offline
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Dunno, but just happy it was found!

Thanks!
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Old 03-20-2013, 08:49 AM
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1bad540 1bad540 is offline
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what dealer do you use?
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Old 03-20-2013, 08:56 AM
chrischeung chrischeung is online now
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My dealer lost my key once in service - never found. They ordered and replaced a new key. For the inconvenience (I had to bring over the spare key), they gave my car a full detail.
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Old 03-20-2013, 09:18 AM
dbs600 dbs600 is offline
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Quote:
Originally Posted by 1bad540 View Post
what dealer do you use?
I use two.

Last edited by dbs600; 03-20-2013 at 03:27 PM.
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