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X3 F25 (2011 - current)
The latest X3 brings some added style and some new features to the BMW SUV family. Talk about the new F25 now!

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  #1  
Old 02-24-2014, 02:45 AM
Nginear Nginear is offline
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Location: Melbourne
 
Join Date: Feb 2014
Posts: 2
Mein Auto: X3
High Gloss Black Window Trim Problem - Australia

Hi all,

I have an X3 with shadow line black window trim I believe it is called.

The car is regularly washed in automatic contact less as well as hand car washes.

After about a year one window trim has degraded badly. All other trims, roof rails and mirror surrounds are fine. Dealer has reviewed but says it is not his problem.

I have discussed with BMW Australia who advised I must have been using harsh chemicals in the automatic car wash. As a gesture of good will, they will replace the trims but I must come to an agreement with the dealer for the labour to replace them.

Does anyone else have this problem / seen this bluefish tinge on their trims?

If anyone else has had any experience with this fault, could you let me know please. It seems strange to me that after spending a decent amount on a luxury car, it would appear that a) it can't handle detergents in some car washes and b) the car washes only attack one trim.

look forward to any advice.
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  #2  
Old 02-24-2014, 04:00 AM
poker838 poker838 is offline
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Location: Toronto
 
Join Date: Jul 2011
Posts: 179
Mein Auto: F25 x28 n52 + n20 / B8 A4
To be honest it sounds like a manufacturer defect to me. If there was a maintenance issue on your end then all four Window trims would be degrading, but you only described it as impacts one window.

Don't know what the cost would be but I would consider getting the trim wrapped in black instead if the dealer was going to charge an unreasonable amount in labor

Last edited by poker838; 02-24-2014 at 04:02 AM.
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  #3  
Old 02-24-2014, 04:33 AM
Want the Thrill Want the Thrill is offline
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Location: Michigan
 
Join Date: Sep 2009
Posts: 976
Mein Auto: 2011 X3 35i
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  #4  
Old 03-03-2014, 02:40 PM
ASG ASG is offline
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Location: Near Morrison, Colorado
 
Join Date: Feb 2013
Posts: 64
Mein Auto: X3 35i 2013/F25
I have what sounds to be a similar ("bluefish tinge") problem on my shadowline trim. I think it came from a lousy carwash's "wax." I had some luck improving the shadowline by carefully buffing WD-40 on the trim. I was told there are minimally abrasive waxes that can improve the look but I am afraid to try. Other parts of the shadowline trim show the smallest mar. It's an option I'll try to avoid next time, if possible.
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  #5  
Old 03-04-2014, 05:31 AM
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jman103099 jman103099 is offline
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Location: Central IL
 
Join Date: Jun 2006
Posts: 302
Mein Auto: 2011 X3, 2011 328i
I have the same problem. Only happens when I pay for the more expensive car was with the wax option (as someone else mentioned). It usually cleans up with some Blackfire Wet Diamond or similar polish product.
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2011 X3 28i (1/12 - present)
2011 328i (5/11 - present)
2009 MINI Cooper (4/09 - 5/11)
2006 X3 (03/07 - 1/12)
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  #6  
Old 03-04-2014, 05:58 AM
vzx vzx is offline
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Location: Indianapolis
 
Join Date: Mar 2013
Posts: 112
Mein Auto: X3 M-sport
When I was ordering my 14X3 my CA specifically told me not to get the shadow line trim because he has seen so many customers with problems just like yours (using automatic car washes). I decided to go for the regular satin trim.

Send like BMW knows about this problem but it's not coming from their end. It's a problem with car washes.
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