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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

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  #176  
Old 04-27-2013, 08:46 PM
jenhao jenhao is online now
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Location: Torrance, CA
 
Join Date: Jun 2005
Posts: 18
Mein Auto: 2011 E90 335i
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Last edited by jenhao; 04-28-2013 at 12:07 AM.
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  #177  
Old 04-27-2013, 09:02 PM
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Ace535i Ace535i is offline
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Location: USA, Pacific Time
 
Join Date: Jan 2012
Posts: 978
Mein Auto: Xe
I'm so temped to order my next car from him!

Anyone ask if you were married?!?

Last edited by Ace535i; 04-28-2013 at 09:44 AM. Reason: Spelling
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  #178  
Old 04-28-2013, 07:19 AM
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5seriesHB 5seriesHB is offline
2 Bimmers R better than 1
Location: California
 
Join Date: Apr 2011
Posts: 1,001
Mein Auto: 12 MSPT 535 & MSPT X5 5.0
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Quote:
Originally Posted by jenhao View Post
I am another happy customer of Greg Poland, just took delivery of a X6 from him today! I think he delivered total 5 cars today, but I don't feel I am being left out while I was there. He came checkup on me and told me what is going on. Greg has been very helpful since my first email and through the process of searching the car, explain the lease pull-ahead and finally closed a good deal on X6. During the process, we changed our mind on colors and options many times, Greg keeps great patience with our request and helped all he could in our email thread with 97 messages. I am thrilled to have him in the area that I can always go back for my next BMW.

Thanks for everything!
Let's see some pics and options buddy
Congrats
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It will all work out in the end....and if it hasn't worked out yet, its not the end!

2012 Msport X5 +Prem Sound+Cold Weather+Top/Side Cameras+Soft Close Doors+BMW Apps
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  #179  
Old 05-07-2013, 02:42 PM
aznkid aznkid is offline
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Location: LA
 
Join Date: Apr 2013
Posts: 3
Mein Auto: X1 35i
Another +1 for Greg Poland.
Found Greg on the site after my last CA quit working for BMW.
Picked up a X1 35i on a 335i lease swap out last weekend. Communications was all via email, super responsive, found the car I wanted and everything was already done before I got to the dealership, was in and out in under 40 minutes. This is the way car shopping should be. Will be back when my lease is up. Thanks Greg.
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  #180  
Old 05-07-2013, 09:08 PM
zdrummond zdrummond is offline
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Location: United States
 
Join Date: Apr 2013
Posts: 6
Mein Auto: 2010 M5
Some more great feedback for Greg!

I ordered my 2013 M3 from Greg at Pacific BMW. He worked miracles and it was a nice smooth experience. For those who don’t know, this is the last year of the last naturally aspirated V8 M3, everything from here on out will be turbocharged. That means the car is in huge demand, so it’s hard to get a “good” deal. Not only that but finding a dealer that would arrange European Delivery was even more difficult because BMW changed some rules that caused ED of an M3 to count against dealers allotments.

Greg not only gave me a great deal, but he was able to convince his management to move forward with ED. The best part? No drama! Greg was always clear and upfront with me. He answered question quickly, even after hours and the weekend.

So a great deal, no drama, and a dream car on a fantastic adventure in Europe; couldn’t be better, and Greg enabled it all. Funny part of the whole thing? I still haven’t met him in person! He is in Glendale, and I am in Seattle. The wonders of the Internet




p.s. Details on the Delivery to follow, but to sum up; everything you imagine it to be, but better
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