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Tire Rack's Tires, Wheels, Brakes & Suspension
Discuss everything about wheels, tires, suspension and brakes for your BMW.

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  #1  
Old 01-13-2013, 03:52 PM
BimmerBurger BimmerBurger is offline
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Location: San Diego, CA
 
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Mein Auto: 2006 650i
HRE's come with a Groove on the Lip?

Guys whats the best protocol for this type of thing?

I brought my 6 series to an *extremely* well known outfit in South Florida to have my $6,700 HRE 549R's mounted onto my car. As well as KW Coils .... and and alignment done. The total cost was nearly $1,000.

When I got the car back, it was night time, and I couldn't see very well, but everything was installed, car lowered, and .... they didn't say a word to me about any problems.

I get home and I realize that the rims have been bent. The lip on all of them has an indentation coming upwards from the outside of the rim. A strip going down the middle.

I assume its from some machine they used to put the tires onto the rims?

What do I do?
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Last edited by BimmerBurger; 01-17-2013 at 04:12 PM.
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  #2  
Old 01-13-2013, 04:22 PM
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BeemerMikeTX BeemerMikeTX is online now
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I cannot see much from the pics, but go get your old wheels and tires. You can always dispute the charge with you credit card company immediately afterward. However, just a little warning. Disputing the charge is not going to win the case for you. Your credit card company will essentially put the charge "on hold" while the dispute is resolved. You will still have to prove your damages case.

After you get your wheels and tires back from the shop, and take lots of high-res pics of your new wheels and tires, the next is to discuss the damage with the shop and see what they say. Keep it calm and non-accusatory until you determine whether or not they will make you whole.
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Last edited by BeemerMikeTX; 01-13-2013 at 04:27 PM.
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  #3  
Old 01-13-2013, 07:46 PM
BimmerBurger BimmerBurger is offline
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The pictures arent very good sorry. Simply put - see that line on the lip? Its not supposed to be there. Thats a "Bend" upward .... and the strip is about an inch across ... bends up... flattens ... bends back down.

Last edited by BimmerBurger; 01-17-2013 at 04:18 PM.
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  #4  
Old 01-15-2013, 06:45 PM
davewoolley davewoolley is offline
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Location: WPB Florida
 
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Mein Auto: 05-645 / 14 435I
What is name of company so I don't go there.
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  #5  
Old 01-17-2013, 12:43 PM
BimmerBurger BimmerBurger is offline
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HRE finally told me that they have begun manufacturing the outer lips with a "Groove" on them.

Can anyone corroborate this? I have had these exact wheels for over 7 years. I bought them in 2006. They've been refurbished by HRE in California three times. I have countless photos of them. They have never had this "sloping upwards groove" on the lip at any point in the past.

Is it possible HRE is now manufacturing these larger lipped wheels with an "edge" roughly center of the lip going all the way around?

If that is the case then this customs company did not do this. In their defense, it does not look like damage. It looks intentional, But HRE never told me about this until just yesterday. And I swear I've been looking at these wheels since they refurbished them and have never noticed it before.

Nor did the guy who sealed them 4 days prior.
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  #6  
Old 01-18-2013, 05:35 AM
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DougN DougN is offline
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Why not go look at some new/other ones somewhere and see if they look the same?
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  #7  
Old 01-18-2013, 07:43 AM
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tim330i tim330i is offline
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It is really hard to tell from the pictures but if the 'bend' goes all the way around, is on every rim and looks the same there is no way the shop did it. Damage to rims from a wheel mounting machine is going to be inconsistent. I also find it hard to believe that a tire mounting machine would have the force to bend a wheel. Hack up a finish, yes, but bend a grove into 4 wheels doesn't seem very plausible.

Tim
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  #8  
Old 01-19-2013, 12:55 PM
BimmerBurger BimmerBurger is offline
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Thanks Tim, that sounds rational. And i think you're right. Had these things for 7 years. HRE just didn't tell me about this change I guess. Till now.
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  #9  
Old 02-05-2013, 06:42 AM
sigmakidownz sigmakidownz is offline
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Location: Southern California
 
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Mein Auto: Evo x
Do you have an overall pic of the wheel? That just looks like they replaced your old standard lip with a step-lip
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