I just purchased a 2011 CPO X3. Although the dealer knew one of the two key fobs was missing for almost four weeks before I closed on the car, they did nothing. Nevertheless, they finally sent me a new key fob (I live 250 miles from the dealer).
There was a lot of confusion about how to activate / program the new key fob. The dealership I bought the car from had no clue at all (BMW of Morristown, NJ) and offered no help - the salesman lost all apparent interest after I bought the car. I called a number of other BMW dealers and received a lot of conflicting advice ranging from make an appointment and we charge 1/2 to one hour of labor, to, you can easily do it yourself but we don't know how. After finally receiving the new key fob, I called the local BMW dealer (Burdick - Syracuse, NY) to make an appointment. Instead of just making an appointment, the service advisor put me on hold and went to some effort to find out if an appointment was really needed. This is what the she accurately told me.
Simply take the new key fob and hold it against the marked spot on the right side of the steering column and then start the car (obviously a working key fob is needed). That's all it took to activate the new fob. In fact, the Nav screen immediately popped up with a request to name the profile associated with the new key fob.
Since there was so much confusion I thought I would at least post something that is searchable in case anyone else needs to do this in the future.
There was a lot of confusion about how to activate / program the new key fob. The dealership I bought the car from had no clue at all (BMW of Morristown, NJ) and offered no help - the salesman lost all apparent interest after I bought the car. I called a number of other BMW dealers and received a lot of conflicting advice ranging from make an appointment and we charge 1/2 to one hour of labor, to, you can easily do it yourself but we don't know how. After finally receiving the new key fob, I called the local BMW dealer (Burdick - Syracuse, NY) to make an appointment. Instead of just making an appointment, the service advisor put me on hold and went to some effort to find out if an appointment was really needed. This is what the she accurately told me.
Simply take the new key fob and hold it against the marked spot on the right side of the steering column and then start the car (obviously a working key fob is needed). That's all it took to activate the new fob. In fact, the Nav screen immediately popped up with a request to name the profile associated with the new key fob.
Since there was so much confusion I thought I would at least post something that is searchable in case anyone else needs to do this in the future.