Hey all- first time "poster", long time "reader"...
I am dealing with a very unique situation with my car and I was hoping that someone here might know more about this issue than my service adviser
Basically my 2011 F10 535xi is shut down because it thinks it has been stolen. I went out over the weekend and valet my car and when I went back a few hours later to get my car , the valet guy drove the car to me, kept the ignition on but walked away with my remote keys in his pocket. It took me a minute before I realized that I didn’t have the remote inside of my car so I walked over to the valet and got my remote and was able to drive the car home, park it outside of my house and lock it for the night. But since then the car doesn't respond to ANYTHING. The remote keys don't work, the engine doesn't start, no lights or blinks in the dashboard, NADA.
I had to get my car towed to the dealership and they are telling me that the car is shut down because of security reasons and they basically have to reach out to the engineering group in Germany and get the fix for it.
Does this make sense to anyone? I would assume the dealership should have the fix ready and there shouldn't be a need to contact Germany to remedy the issue.
Any insight, thoughts or past experiences is greatly appreciated.
I am dealing with a very unique situation with my car and I was hoping that someone here might know more about this issue than my service adviser
Basically my 2011 F10 535xi is shut down because it thinks it has been stolen. I went out over the weekend and valet my car and when I went back a few hours later to get my car , the valet guy drove the car to me, kept the ignition on but walked away with my remote keys in his pocket. It took me a minute before I realized that I didn’t have the remote inside of my car so I walked over to the valet and got my remote and was able to drive the car home, park it outside of my house and lock it for the night. But since then the car doesn't respond to ANYTHING. The remote keys don't work, the engine doesn't start, no lights or blinks in the dashboard, NADA.
I had to get my car towed to the dealership and they are telling me that the car is shut down because of security reasons and they basically have to reach out to the engineering group in Germany and get the fix for it.
Does this make sense to anyone? I would assume the dealership should have the fix ready and there shouldn't be a need to contact Germany to remedy the issue.
Any insight, thoughts or past experiences is greatly appreciated.