hello everyone this is my first bmw i bough it 10 months ago its a 2004 325ci, ill keep my issue short as possible.
I bought my bmw 10 months ago with an extended warranty from a bmw dealer they told me the car went through a maintenance inspection and that everything was good they told me all the things they changed like the oil and brakes ect... 10 months later the break light of my car came on and was making grinding noises i go in and get it checked out the tech guy tells me i need new rotors and breaks it will cost about 700 dollars, I then told him the sales rep said i got new breaks then the tech tells me the breaks where not changed since 30k miles and i bought the car at 60k and they should of been changed before i bought the car he told me because the rotors have been damaged.
so i sat their arguing with my sales rep how he told me the breaks were new even though the tech says they weren't new, then the sales guy said well when we checked them when you bought the car and it had alot of break left so i argued more and told them they sold me a car with damaged rotors so they said they would fix it a whole sale price $445 i said no im going to talk to the bbb and bmw of north america, so the sales guy and the tech had conflicting stories, i only put 9 thousand miles on the car and i would have changed the break pads if they told me they were bad when i bought it instead they told me they were new instead i was ruining them while driving right off the lot.
do you guys think i have something here this is total bs
I bought my bmw 10 months ago with an extended warranty from a bmw dealer they told me the car went through a maintenance inspection and that everything was good they told me all the things they changed like the oil and brakes ect... 10 months later the break light of my car came on and was making grinding noises i go in and get it checked out the tech guy tells me i need new rotors and breaks it will cost about 700 dollars, I then told him the sales rep said i got new breaks then the tech tells me the breaks where not changed since 30k miles and i bought the car at 60k and they should of been changed before i bought the car he told me because the rotors have been damaged.
so i sat their arguing with my sales rep how he told me the breaks were new even though the tech says they weren't new, then the sales guy said well when we checked them when you bought the car and it had alot of break left so i argued more and told them they sold me a car with damaged rotors so they said they would fix it a whole sale price $445 i said no im going to talk to the bbb and bmw of north america, so the sales guy and the tech had conflicting stories, i only put 9 thousand miles on the car and i would have changed the break pads if they told me they were bad when i bought it instead they told me they were new instead i was ruining them while driving right off the lot.
do you guys think i have something here this is total bs