BMW assist is not working for me yet...anyone with a 2014 have assist working? specifically the ability to send map address from google?
Hi sfiermon, Where did you see this posted?Fresh from BMW
We are currently experiencing issues with the MyInfo and BMW Online services on selected 2014 Model Year vehicles. Please review the information below regarding the situation and its current recommended solution.
Situation
Some Model Year 2014 vehicles will not have access to MyInfo and BMW Online. All other features of BMW Assist, including the safety services Emergency Call and Automatic Collision Notification, are still fully functional.
Affected Vehicles
2014MY 6 Series produced 3/2013 or later
2014MY X3 produced 4/2013 or later, equipped with option 6AC
2014MY 3 Series Sports Wagon produced 3/2013 or later, equipped with option 6AC
2014MY X1 produced 3/2013 or later, equipped with option 6AC
2014MY Z4 produced 3/2013 or later, equipped with option 6AC
Current Solution
Send an email to xxxx and include the following information:
1. VIN
2. Description of Customer Issue
Our team will remedy the issue and report back to you when the fix is complete.
Sent from BimmerApp mobile app
Aberrant, nope, still not working for me after my CA deleted my account and resubmitted just my data. The BMW Assist people confirmed it. I just spent 30 minutes on the phone with BMW Assist, mostly waiting. They are resubmitting a ticket. I think my problem is that my vehicle was one of the first batch delivered.Success! And I believe it's reproducible.
The problem is when your profile has other info in it - a second driver, emergency contacts, etc. I called BMW assist and they deleted and reprovisioned my profile, leaving out my wife's profile and our emergency contact info. A few hours later all connected drive functionality was working.
So - if it's not working for you - have BMW delete your profile and reprovision, but DON'T ADD ANY OTHER USERS OR CONTACTS.
Best of luck. BMW Online is very cool.
aberrant.
Sent from BimmerApp mobile app
Continuation to my previous post ...Sending map location from maps.Google.Com works for me. This is how it works,
1. When you search a location, click on MORE
2. Click then on SEND
3. Select CAR on the send to: option
4. Select your make as BMW
5. Enter BMW assist account name, which is the email address you provided when setting up bmw assist
6. Click SEND
Hope this helps
Sent from my SGH-T999 using BimmerApp mobile app
Congrats! Make sure bmw online works tooPushed the button and spoke to the lady in the sky at BMW Assist. She said the MyInfo issue I was seeing had been seen with other '14 vehicles. She "reset" or "reinitialized" my account (did not delete the second driver - me - or additional phone numbers). It seems to have worked since two map message I had previously sent appeared in the Messages where bmw5dm3's picture shows.
So, I think I am working...at least for now ... until they make the next change
Make sure bmw online works too
I picked up my car at the PC last week and everything is working. They actually said it was the first 2014 where everything worked and they were seeing some things for the first time. They had warned me in advance that there have been issues and everything may not work right away.Does any have BMW online in the car working?
Ok there is a lot of stuff to go over here so bear with me.Ok here's my setup & issue:
I have an iPhone 4s and a 2014 x3.
- BMW Apps work when I connect my phone via USB into the arm rest (i.e. facebook)
- BMW Bluetooth streaming works along with phone calls.
- BMW Widgets works
- BMW local google search works
- Sending an address via maps.google.com to the vehicle works
Issue:
- BMW Internet & BMW office isn't working
When I try to use BMW internet it just tells me to check my contract status, but I have the tech package which includes a 3 year subscription to all services that already work in the vehicle aside from these two. To my understanding, BMW office is supposed to read me emails as I receive them, but that isn't working.
Anyone have any idea of how to set these up? I tried plugging my phone in via USB to access BMW internet and have it read my emails but neither works. However, sending a destination from google maps to my car works great and that uses my email so I'm stumped. Any help is appreciated