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F30 / F31 / F32 / F33 / F34 / F36 (2012 - current)
The sixth generation BMW 3 Series Sedan F30/F31/F34 and the first first generation 4 Series Coupe F32/F33/F36. Get the latest 3 and 4 series pricing from our ordering and pricing guide sticky thread.

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  #1  
Old 01-06-2016, 02:40 PM
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tim330i tim330i is offline
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BMW cuts No Cost Scheduled Maintenance - 3 years, 36k miles and no brakes for MY 2017

BMW has just informed dealers that starting in Model Year (MY) 2017 the included No Cost Schedule Maintenance program will be reduced to a 3 year, 36,000 mile program. Currently BMW is offering a 4 year, 50,000 mile program with new car. Furthermore the new program staring for all 2017 vehicles no longer includes brake pads, brake rotors, wiper blades, engine belts or manual transmission clutches. As is currently, the new program will also be non-transferable.

In March of 2016, right when the first round of MY 2017 vehicles go on sale, BMW will being offering new maintenance program upgrades (MPU). These MPUs will be sold by the dealership and will further enhance and extended maintenance coverage.

This is a significant reduction in ownership value, especially in the 4th year when brake replacement is likely needed. Some Model Year (MY) 2017 production starts as soon as March (BMW production chart) so if you were on the fence about buying now or waiting to get a 2017 model this is something you should consider.

Complete 2016 Model Year BMW Pricing and Ordering Guides - All Models

The table below outlines the covered content in both the current 4 year, 50,000 mile program and the new 3 year, 36,000 mile No Cost Schedule Maintenance program. The new program applies to new car sales with a model year 2017 or great.


Last edited by tim330i; 01-08-2016 at 11:26 AM.
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  #2  
Old 01-06-2016, 03:25 PM
VDPHB VDPHB is offline
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Thanks for sharing, this is disappointing, but not surprising given their sales success and the lack of similar programs from Audi, Lexus and Mercedes. Seems as if they're scaling it to match. Since my first E46, this has been one reason why I have purchased BMWs and have referred many to the brand.

Maybe Jaguar and Volvo (and Cadillac) will be able to take advantage of this change.
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Old 01-06-2016, 03:31 PM
sr5959 sr5959 is offline
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Very annoying. I believe Jaguar are now offering 5 year's free maintenance.

I might switch to a Jag when my lease is up this time.
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Old 01-06-2016, 03:33 PM
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BMW cuts No Cost Scheduled Maintance to 3 years, 36k miles and no brakes for ...

Guess that extra oil change was just too much to ask during year 4. Really sucks as the no cost maintenance was nice to have during the entire duration of the warranty.

Seems like they are really tailoring the maintenance for leases and stiffing those who buy CPO to not have any free maintenance.

What will suck is those that lease might be liable for brake pads and discs when they turn in the car if they had excessive wear.
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Last edited by dwlink; 01-06-2016 at 03:35 PM.
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Old 01-06-2016, 03:34 PM
djsaad1 djsaad1 is offline
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Quote:
Furthermore the new program staring for all 2017 vehicles no longer includes brake pads, brake rotors, wiper blades, engine belts or manual transmission clutches.
They might as well change the name from "no cost" then.
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Old 01-06-2016, 03:38 PM
listerone listerone is offline
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Capitalism,plain & simple.They'll will surely be crunching the numbers continuously to see what impact,if any,this move has on their bottom line...and market share.
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Old 01-06-2016, 03:54 PM
namelessman namelessman is online now
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Is the new car warranty still 4 years and 50k? My old E39 had 3-year/36k for both free maintenance and new car warranty. The exclusions of brakes, wiper blades, clutch and belts are not cool, but it will be interesting to see if there is a reduction in MSRP/invoice.
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Old 01-06-2016, 04:19 PM
minus9 minus9 is offline
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Bummer. Since the extension of the 4/50K plans could be bought to make it 6/100K, I wonder what options (if any) to extend this coverage there will be.
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Old 01-06-2016, 04:22 PM
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Not what I wanted to hear. I was expecting that MB would follow BMW and include maintenance instead of having it as a pre-paid option. Maybe they still would. Hopefully BMW stops it there at 3/36. On my latest MB I did buy it as it is about 40% off the dealer rate and the total cost gets the same residual as the car itself.
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Old 01-06-2016, 04:27 PM
Matthew424 Matthew424 is offline
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I wonder if/how this will affect extended maintenance warranties, especially for current BMWs that have the 4yr/50k.
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Old 01-06-2016, 04:44 PM
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This must be a change in the US. In Canada the MY2015 and MY2016 coverage does not include the items in pink...what may happen for MY2017, I do not know.
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Old 01-06-2016, 04:47 PM
luigi524td luigi524td is offline
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Wonder if they are 'testing the waters' and will think through the decision to make this change stick after the deafening sound of buyers (or leasers) walking across the street to other brands?
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  #13  
Old 01-06-2016, 04:56 PM
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  #14  
Old 01-06-2016, 05:22 PM
tympj tympj is offline
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Very dumb move by BMW. One of the main reasons I was willing to purchase a BMW for the first time was the warranty provided
since I heard the parts were very expensive to replace. For sure, other manufacturers will fill the void left by BMW and extend
their warranties rather than reduce them. Can they legally refuse to honor the 4yr/50 warranty on existing owners? I don't think so.
In my case, I purchased the extended warranty already for 6yrs/70K since I was planning to keep the car as long as possible.
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Old 01-06-2016, 05:24 PM
loosenit2 loosenit2 is offline
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Disappointing. One of the things that sets BMW apart is that their cars hold value so well, a big part of that is that maintenance is very orderly and assured in the first few years. The more they cut into that the more older cars won't hold value/prestige and the brand could suffer.
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Old 01-06-2016, 05:33 PM
goldenbb goldenbb is offline
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People with business degrees taking 'another pickle from the jar.' Why don't they just say that it's oil changes and washer fluid and nothing else?
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Old 01-06-2016, 05:44 PM
namelessman namelessman is online now
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Quote:
Originally Posted by tympj View Post
Very dumb move by BMW. One of the main reasons I was willing to purchase a BMW for the first time was the warranty provided
since I heard the parts were very expensive to replace. For sure, other manufacturers will fill the void left by BMW and extend
their warranties rather than reduce them. Can they legally refuse to honor the 4yr/50 warranty on existing owners? I don't think so.
In my case, I purchased the extended warranty already for 6yrs/70K since I was planning to keep the car as long as possible.
No worries, the change is only for MY17 on-wards, and OP's post only specifies maintenance program(not the new car warranty).

Model years before MY17 have designated product codes that show 4-yr/50k free maintenance and new car warranty, so there should not be any issues with existing owners(up to MY16). For MY17 those codes will be different(to distinguish old and new) and probably have different prices too.
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Old 01-06-2016, 05:54 PM
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Dave 20T Dave 20T is offline
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The old way was good, two brake fluid changes.

Warranty is far more important than free maintenance but getting free oil changes, brake fluid, and wiper blades is nice.
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Old 01-06-2016, 06:03 PM
F32Fleet F32Fleet is offline
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Not surprised with their new OCI of 10k miles. FWIW on my 335d I was on original brakes when I sold it at 65k miles.
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Old 01-06-2016, 06:04 PM
Autoputzer Autoputzer is online now
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Quote:
Originally Posted by Dave 20T View Post
The old way was good, two brake fluid changes.

Warranty is far more important than free maintenance but getting free oil changes, brake fluid, and wiper blades is nice.
They've stretched the brake fluid life to three years.

Back in 2001, the free maintenance thing was only three years. This four year thing is relatively new. I suspect the brakes and clutches were the thing that caused the change.
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Old 01-06-2016, 06:14 PM
sunny5280 sunny5280 is offline
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Originally Posted by Autoputzer View Post
They've stretched the brake fluid life to three years.

Back in 2001, the free maintenance thing was only three years. This four year thing is relatively new. I suspect the brakes and clutches were the thing that caused the change.
I believe my 1999 328i had the 4 year, 50K mile maintenance.

And I have to laugh at the irony of the BMW commercial I just saw that, literally, was selling the 4 year, 50K maintenance.
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Old 01-06-2016, 06:20 PM
Estoril Blues Estoril Blues is offline
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For leased vehicles, the no-cost scheduled maintenance is a win-win. It's a great sales tool and ensures that when leased vehicles are returned, they have been well maintained for the most part. For those that lease, many will defer the maintenance and turn in cars at lease end that will have needs. BMW will still end up paying on the back end.
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  #23  
Old 01-06-2016, 06:40 PM
cptcrunch cptcrunch is offline
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Boo bmw, booo! I do wonder how much their maintenance program costs on average. I know that I've had my rear brakes ($400) and front brakes ($500), 4 oil changes ($500 (125*4 - diesel ll04 oil is expensive)), 4 sets of wiper blades ($200 (50*4)), Brake Fluid $125 and plenty of DEF fluid during my 4 years of maintenance. Total cost was probably $1,900 during my warranty period (parts+labor). Maybe this is costing them too much with how many cars they are selling now? I think they are making a mistake by not covering brakes though, lots of BMW owners/leasers are going to be in for a shock when they get a quote from their local SA for new brakes at dealer rate.

But seriously, getting rid of wiper blades, seriously? How cheap can you be BMW? I know you can get a good set of Bosch Icon for $45 at autozone that will last a while, but the bmw wipers can't be *that* expensive for BMW to produce and "sell". Can they?
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Old 01-06-2016, 06:45 PM
Hangman4358 Hangman4358 is offline
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They figured most of the cars are leased for 36 months and 12k a year. The maintinace is already not transferable so CPO cars already lost that benifit. Really the only people the affects is buyers. They removed everything most leased vehicles don't need. The one baffling thing is the wiper blades.

They probably hope to push even more into a lease.
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Old 01-06-2016, 07:02 PM
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Quote:
Originally Posted by luigi524td View Post
Wonder if they are 'testing the waters' and will think through the decision to make this change stick after the deafening sound of buyers (or leasers) walking across the street to other brands?
The 'deafening sound' will be coming from the dealers since they stand to loose a lot of work that used to be covered by BMW through them. A good day for your indie BMW guy, though.
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