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  #1  
Old 12-02-2017, 10:47 AM
Pappy Pipes Pappy Pipes is offline
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Indie BMW Service on L.A. Westside?

Can anyone suggest/endorse a reliable independent BMW service west of Beverly Hills? Thanks!
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  #2  
Old 12-02-2017, 02:20 PM
ebs0712 ebs0712 is offline
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Check out Bimmershops.com or bimrs.org . They has lists of independent BMW shops throughout the country.
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  #3  
Old 12-02-2017, 08:37 PM
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mr_clueless mr_clueless is offline
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Check on Yelp.
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  #4  
Old 12-03-2017, 11:00 PM
Pappy Pipes Pappy Pipes is offline
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Thanks guys. Found good local prospect on Yelp, https://www.yelp.com/biz/gt-internat...rs-los-angeles. I recently moved and am torn between finding a new BMW indie service for my out of warranty M Sport or shlepping over to Beverly Hills BMW where I really like my SA. With promotions, he'd probably charge me less for oil service than an indie. On the other hand, my location and warranty status have both recently changed and perhaps it's time to move on. What say ye Grasshopper?
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  #5  
Old 12-03-2017, 11:13 PM
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mr_clueless mr_clueless is offline
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Quote:
Originally Posted by Pappy Pipes View Post
Thanks guys. Found good local prospect on Yelp, https://www.yelp.com/biz/gt-internat...rs-los-angeles. I recently moved and am torn between finding a new BMW indie service for my out of warranty M Sport or shlepping over to Beverly Hills BMW where I really like my SA. With promotions, he'd probably charge me less for oil service than an indie. On the other hand, my location and warranty status have both recently changed and perhaps it's time to move on. What say ye Grasshopper?
I don't think oil changes are the killer (small difference over 10000 miles), it's the other services, especially the unscheduled broken stuff. Many years ago, I found that the dealer was asking 2x for tires compared to regular tire shops. Now they are asking the same price. I wonder if that is true for other services (i.e. they are more competitive now with pricing to compete with indies for your business). Additionally, with BMWCCA we get 10% off on parts which indie may not give.

When I got tires at the dealership the last time around, I got a really good deal. Their prices were not only competitive with regular tire shops but the SA took off another $100 of the quote price when I went to pick the car up. That said, I ended up getting my last set of tires at America's Tire Co. because the dealer didn't stock the tire I wanted (Bridgestone Driveguard).

If you are happy with your SA and the cost of going to the dealer or indie is similar, I would prefer dealer service just because they have the tools/training that are always up to date. Plus the dealer will give you a loaner which the indie shop won't.
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Last edited by mr_clueless; 12-03-2017 at 11:15 PM.
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  #6  
Old 12-03-2017, 11:21 PM
namelessman namelessman is offline
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Quote:
Originally Posted by mr_clueless View Post
I don't think oil changes are the killer (small difference over 10000 miles), it's the other services, especially the unscheduled broken stuff. Many years ago, I found that the dealer was asking 2x for tires compared to regular tire shops. Now they are asking the same price. I wonder if that is true for other services (i.e. they are more competitive now with pricing to compete with indies for your business). Additionally, with BMWCCA we get 10% off on parts which indie may not give.

When I got tires at the dealership the last time around, I got a really good deal. Their prices were not only competitive with regular tire shops but the SA took off another $100 of the quote price when I went to pick the car up. That said, I ended up getting my last set of tires at America's Tire Co. because the dealer didn't stock the tire I wanted (Bridgestone Driveguard).

If you are happy with your SA and the cost of going to the dealer or indie is similar, I would prefer dealer service just because they have the tools/training that are always up to date. Plus the dealer will give you a loaner which the indie shop won't.
My preference would be dealer if prices are similar to indies. The high volume SoCal dealers(Crevier, Beverley Hill, Pacific) should be price-competitive with indies.

Last edited by namelessman; 12-03-2017 at 11:22 PM.
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  #7  
Old 12-05-2017, 03:00 PM
Robert A Robert A is offline
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I've used GT International for decades. Reliable and honest. They're my go-to place for all service not covered by BMWNA.

Quote:
Originally Posted by Pappy Pipes View Post
Thanks guys. Found good local prospect on Yelp, https://www.yelp.com/biz/gt-internat...rs-los-angeles. I recently moved and am torn between finding a new BMW indie service for my out of warranty M Sport or shlepping over to Beverly Hills BMW where I really like my SA. With promotions, he'd probably charge me less for oil service than an indie. On the other hand, my location and warranty status have both recently changed and perhaps it's time to move on. What say ye Grasshopper?
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Current
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Prior
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1994 325is, White/Black 5MT
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  #8  
Old 12-05-2017, 03:02 PM
Robert A Robert A is offline
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They're absolutely no reason to go to a dealer for oil.
Quote:
Originally Posted by Pappy Pipes View Post
Thanks guys. Found good local prospect on Yelp, https://www.yelp.com/biz/gt-internat...rs-los-angeles. I recently moved and am torn between finding a new BMW indie service for my out of warranty M Sport or shlepping over to Beverly Hills BMW where I really like my SA. With promotions, he'd probably charge me less for oil service than an indie. On the other hand, my location and warranty status have both recently changed and perhaps it's time to move on. What say ye Grasshopper?
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Robert A
BMWCCA Member



Current
2014 535d, M Sport, Space Gray/Mocha Nappa
Prior
2007 530i, White/Black, 6MT
2001 530i, Orient Blue/Beige, 5MT
1994 325is, White/Black 5MT
1984 325e, White/Black 5MT
1983 318i, Delphin/Beige 4MT
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  #9  
Old 12-07-2017, 12:20 AM
namelessman namelessman is offline
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Quote:
Originally Posted by Robert A View Post
They're absolutely no reason to go to a dealer for oil.
Local indies cannot offer LL01FE 0w30 that dealers use, e.g. my last 5L 0w30 oil change was $95 including tax, plus $40 off from BMWNA too. No indy can touch that price + quality oil.
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  #10  
Old 12-07-2017, 07:41 AM
Robert A Robert A is offline
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Why can't indies supply that oil?
Quote:
Originally Posted by namelessman View Post
Local indies cannot offer LL01FE 0w30 that dealers use, e.g. my last 5L 0w30 oil change was $95 including tax, plus $40 off from BMWNA too. No indy can touch that price + quality oil.
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Current
2014 535d, M Sport, Space Gray/Mocha Nappa
Prior
2007 530i, White/Black, 6MT
2001 530i, Orient Blue/Beige, 5MT
1994 325is, White/Black 5MT
1984 325e, White/Black 5MT
1983 318i, Delphin/Beige 4MT
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  #11  
Old 12-07-2017, 10:37 AM
namelessman namelessman is offline
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Quote:
Originally Posted by Robert A View Post
Why can't indies supply that oil?
"No indy can touch that price + quality oil".

Most local indies carry L01 5w30, some do carry LL01FE 0w30, but also charge $110.

There is currently no LL01FE 0w30 alternative in US other than OEM.

Best price of parts (oil + filter) alone are $50-$60, e.g. getbmwparts is $62 shipped. Even DIY cannot beat $55 dealer 0w30 oil change.
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  #12  
Old 12-07-2017, 10:44 AM
Robert A Robert A is offline
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In my experience, BMW dealers will discount the oil service as a "special", but that's all you get -- an oil change. In the years that I've been going to GT International, the extra money I might be paying also gets me valuable insights into the state of my car, and the things I may or may not need to do in the future.

QUOTE=namelessman;11712185]"No indy can touch that price + quality oil".

Most local indies carry L01 5w30, some do carry LL01FE 0w30, but also charge $110.

There is currently no LL01FE 0w30 alternative in US other than OEM.

Best price of parts (oil + filter) alone are $50-$60, e.g. getbmwparts is $62 shipped. Even DIY cannot beat $55 dealer 0w30 oil change. [/QUOTE]
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Current
2014 535d, M Sport, Space Gray/Mocha Nappa
Prior
2007 530i, White/Black, 6MT
2001 530i, Orient Blue/Beige, 5MT
1994 325is, White/Black 5MT
1984 325e, White/Black 5MT
1983 318i, Delphin/Beige 4MT
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  #13  
Old 12-07-2017, 11:10 AM
namelessman namelessman is offline
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Quote:
Originally Posted by Robert A View Post
In my experience, BMW dealers will discount the oil service as a "special", but that's all you get -- an oil change. In the years that I've been going to GT International, the extra money I might be paying also gets me valuable insights into the state of my car, and the things I may or may not need to do in the future.
That is fair. It is unclear if that's still the case especially with F-chassis + PZEV cars with 15-yr/150k-mile emission warranty.

Local indies admit that they cannot keep up with the ever-changing PZEV parts lists, so customers need to stay on top and make sure indies do not fix things that BMWNA covers for free.

And for the state of the car, vehicle checks at indies are $350+(may include cabin filter), but dealer ones are $200(only OBD checks).

My current strategy is to skip vehicle check@dealer nor indy, and ask for key data printout, which shows all the fault codes anyway. The key read allows SA to check for PZEV-related fault codes as well.

BTW dealer provides 30-point free vehicle checks(non-OBD) anyway even for oil changes.

Last edited by namelessman; 12-07-2017 at 11:11 AM.
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  #14  
Old 12-07-2017, 11:36 AM
namelessman namelessman is offline
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Quote:
Originally Posted by Robert A View Post
In my experience, BMW dealers will discount the oil service as a "special", but that's all you get -- an oil change.
The intent of the oil special is to get customers to bring the cars in, so that they can check for other issues. Without CPO/extended warranties, usually the dealer prices are higher than indies.

For PZEV cars, the emission warranties are very useful, and local SAs/warranty administrators are well versed with BMW emission parts lists.

Common things that PZEV owners pay unnecessarily at indies are VCG, ignition coils, and probably DOR radiators too.
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  #15  
Old 12-07-2017, 04:17 PM
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mr_clueless mr_clueless is offline
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Speaking of dealer service, I got a holiday card with $25 off for service from the dealer I visit.

What is even more weird is I received a similar $50 off coupon from the Mini section of the same dealer.

Wonder who developed their coupon generation infrastructure.
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Old 12-07-2017, 05:16 PM
namelessman namelessman is offline
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Quote:
Originally Posted by mr_clueless View Post
Speaking of dealer service, I got a holiday card with $25 off for service from the dealer I visit.

What is even more weird is I received a similar $50 off coupon from the Mini section of the same dealer.

Wonder who developed their coupon generation infrastructure.
Also check bmwrebateoffers.com, my last dealer oil change got $40 off from BMWNA.

BTW, those coupons from dealers usually are from marketing companies that the dealers subcontracted.

My SA said denied services by customers will send triggers to the marketing teams to send out coupons.

Last edited by namelessman; 12-07-2017 at 05:35 PM.
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  #17  
Old 12-11-2017, 05:03 PM
Pappy Pipes Pappy Pipes is offline
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Thanks everyone! Dung, my favorite SA, is doing an oil service and inspection at Beverly Hills BMW for under $100. I appreciate all your input and learned some things from this thread.
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  #18  
Old 12-16-2017, 03:47 PM
Pappy Pipes Pappy Pipes is offline
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Got oil service (with the good stuff), 30 point inspection, tires and fluids, a BMW hat and first aid kit in a goody bag, a car wash, with a VIP tour of the tech facility @ Beverly Hills BMW for $98 bucks. You can't beat that and their service facility is a futuristic mindblower!





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Last edited by Pappy Pipes; 12-16-2017 at 03:51 PM.
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