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E90/E91/E92/E93 (2006 - 2013)
The E9X is the 4th evolution of the BMW 3 series including a highly tuned twin turbo 335i variant pushing out 300hp and 300 ft. lbs. of torque. BMW continues to show that it sets the bar for true driving performance! -- View the E9X Wiki

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  #26  
Old 02-08-2006, 05:50 PM
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bavarian19 bavarian19 is offline
stop staring at me swan
Location: VA
 
Join Date: May 2003
Posts: 3,214
Mein Auto: E90 335
I purchased my vehicle from BMW of Sterling. Excellent in purchasing inquiry and agreement on price.

Service department makes me feel like I am one of 1,000,000,000 customers. They are very knowledgeable, but it takes me a month to schedule a service appointment. I have an appointment next week. Ill see how they treat me...
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  #27  
Old 02-12-2006, 09:05 AM
flyinglow330 flyinglow330 is offline
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Location: VA
 
Join Date: Feb 2006
Posts: 19
Mein Auto: 330i
Even though it's more convinient for me to use Stering for maintenance, I still have my reservations regarding that dealership. I understand that the service department and the Sales department are two different entities, but I don't know if I should or not..
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  #28  
Old 02-12-2006, 05:10 PM
airhoppz airhoppz is offline
le conquerant
Location: Maryland
 
Join Date: Jul 2005
Posts: 73
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Mein Auto: nothing right now...
I went to discuss some stuff with BMW of Sterling before too and they were extremely unhelpful. I've decided to hold off for a while and see what the deal is with the coupe as well as the 335i rumors.
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  #29  
Old 02-13-2006, 06:08 AM
slugdriver slugdriver is offline
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Location: Sterling, VA
 
Join Date: Dec 2005
Posts: 190
Mein Auto: BMW 335d '10
I echo the previous posts about Passport - particularly with Joern Esser. I finalized the details of my ED with him this past weekend and as I told my wife - it was an incredibly laid back, pleasant experience.

I initially emailed Arlington, Passport, Sterling, and VOB with what I wanted and asked them to address with pricing each line item for the final out the door (OTD) price. Joern was the only person who responded as requested. Arlington gave me the standard BS line, "Call us immediately, blah, blah, blah" and as for Sterling and VOB, well they never responded to my email let alone repeated phone calls - business must be great.

I've told Joern that I will continue to promulgate his name if I know of anyone interested in a new BMW.

Nonetheless, I hope Sterling's service center is more responsive and up to par as it is much closer to home.
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2010: P/U 2 Dec 09; 335d - Schwarz, Schwarz, ZPP, Navi, Satellite, L7
2006: ED P/U 7 Apr 06; 325i - TiAg, Black, 6Sp, ZPP, ZSP, Xenons, Heated Seats, Sat Prep; Sold 1 Sept 06
1992-1993: 1979 528i (Bought, Driven, Sold in Deutschland)
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  #30  
Old 02-13-2006, 03:22 PM
mikepinkerton mikepinkerton is offline
Registered Drooler
Location: Northern VA
 
Join Date: Dec 2004
Posts: 398
Mein Auto: '12 335i, '11 X3
I actually got a quote from BMW arlington today, but it was way over what i was asking, inflated money factor, and included $275 dealer prep. No reply yet from my email to passport, but it sounds like I should just contact them directly.

-Mike
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  #31  
Old 02-17-2006, 03:39 PM
mikepinkerton mikepinkerton is offline
Registered Drooler
Location: Northern VA
 
Join Date: Dec 2004
Posts: 398
Mein Auto: '12 335i, '11 X3
Sorry to revive this thread, but I wanted to share. I just ordered a 330 from BMW Sterling. The sales manager, David Lee, was very up front about every fee and every charge on the invoice sheet and the finance sheet. I guess he realized that I had all the info, there was no point f-ing with me and he could only cause bad blood for my next purchase.

We agreed to everything over email, I came in and nothing had changed (he did point out MACO which i had left off my email but was very up front about it). I was in and our in an hour and very impressed.

-Mike
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  #32  
Old 03-07-2006, 02:53 PM
flyinglow330 flyinglow330 is offline
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Location: VA
 
Join Date: Feb 2006
Posts: 19
Mein Auto: 330i
I don't think David Lee was aware of what his sales associate was doing.. I don't blame David Lee. I think David Davila was at fault here.
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  #33  
Old 06-12-2006, 02:45 PM
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mason mason is offline
Travel Fever
Location: New York, NY
 
Join Date: Jun 2006
Posts: 2,659
Mein Auto: 535dx
I am a Costco member. Naturally, Costco recommended to Sterling. Local delivery, the price seems pretty good. $1XXX over Invoice. But when I mentioned about ED, the salesperson said there would be no discount. I said I had another dealer with a good number and willing to come down further. He simply said "to go take deal.". The conversations ended abruptly. Two weeks later, I am working with Joern.
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  #34  
Old 06-12-2006, 03:53 PM
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AzNMpower32 AzNMpower32 is offline
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Location: WNC
 
Join Date: Oct 2005
Posts: 13,976
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Mein Auto: 2014 Mazda3 GT
I work with VOB BMW in Rockville and their sales dept. is great if you know the right person and/or they know you. They'll do $800 over invoice on almost anything (obviously not an M5) given a referral. This includes ED, port exchange, in stock, order, and all MACO and training charges are included.
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