Apology for Active Autowerke & the Forum - Bimmerfest - BMW Forums

Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > M3 & M4 > E46 M3 (2001-2006)

E46 M3 (2001-2006)

Thread Tools Display Modes
Old 04-08-2006, 12:56 PM
Roninpb Roninpb is offline
Registered User
Location: S. Oregon
Join Date: Jan 2006
Posts: 24
Mein Auto: 05 M3
Apology for Active Autowerke & the Forum

First a recap FYI: Last year I purchased ac AA SC kit for my 05 ZCP M3 thru Autohaus Bayern in Beaverton, OR. We have suffered problems ever since. I remained kind, patient and generous UNTIL an AA employee initiated gross, unjustified insults.

After those incidents I posted my complaints, concerns, experiences, etc, on numerous websites.

For full details please see my threads in re Active Autowerke SC and Project Loud Red.

Phil has been my main contact w/AA for a while now and he has been a pleasure to deal with lately. Facilitating a WARRANTY reflash and other troubleshooting. The car's not running well .... yet .... but there are some improvements (to be posted as an update to "Project: Loud Red" thread asap).

Recently Phil of AA asked me for an apology and a retraction. But he did NOT elaborate. Nor reply to my PM in that regard. So I dismissed his vague request and forgot about it.

So much for ancient history let's move on to the present .... onward.

I feel that it's my duty to be open and honest at all times; even when it's not in my best interests. WTS, since I have learned that the installer of my Active Autowerke Supercharger for late model SMG M3s deceived me on at least three separate occasions, it's incumbent upon me to set things right. Please keep in mind that they told me, in no uncertain terms, that excepting the skid plate (not installed w/my approval after the fact) they had performed the AA SC kit install EXACTLY as per AA's instructions. EXACTLY!!!

Well, that's not even close to the truth.

The fact is (as some of you and AA have learned) the oil cooler was installed upside down. Although there's no reason to believe that the probs we're troubleshooting were related to the oil cooler, the fact remains that AA are within their rights to DENY warranty service until they've had a personal look at the vehicle and determined that the rest of the install was performed as specified by AA.

I have been placed in an untenable position and am now at AA's mercy. Unless I decide to ship my car to AA at a cost of at least $5K (not to mention the many risks involved).

What did AA do when they learned the install was NOT performed EXACTLY as they required .... AA reflashed my ECU and continued to offer phone tech support!


Please accept my abject apologies for unintentionally misleading you; recognizing that I did NOT know that I was spreading misinformation in re the improperly installed oil cooler.

Peace, Love & Truth,

Richard Allen.
AKA: Ronin.
Reply With Quote
Old 04-12-2006, 01:14 PM
Riuster's Avatar
Riuster Riuster is offline
Riuster = Rooster
Location: Metro New York
Join Date: May 2003
Posts: 1,243
Mein Auto: 02 M3, 07 X3 and 04 TSX
Man...what forum did you NOT post..hahaha.....so did you solve your probs...I hope so....I want some feedback on long term impressions.
02 CB/Blk Lthr, Cold/Prem. Pkgs, HK, Xenon, Rev. Alert, SMGII, ACS comps, Hamann Comps, OEM Bar, Intros Aero Pol 19s 2-3 In.lips, w/275 Potenzas, Koni S, RMS, AA GEN3, SS Midpipes, DDE lights, LED Retrofit, Lthr Steering, OEM Sheepskins, Kewood Amateur 7000, XM 2, V1, GT2, Garmin 7200, Carputer-SONY T140 with Xenarc display, CSL splitters, ACS diffuser

BMW 2007 AW X3, prem and cold pkg.
Acura 2004 CG TSX
Reply With Quote
Old 04-12-2006, 06:03 PM
Roninpb Roninpb is offline
Registered User
Location: S. Oregon
Join Date: Jan 2006
Posts: 24
Mein Auto: 05 M3
Originally Posted by Riuster
Man...what forum did you NOT post..hahaha.
It's cool. ;-)

But seriously, it's my duty to try to make amends.

Originally Posted by Riuster
so did you solve your probs.
My car is due at Autohaus tomorrow were I plan to leave until my 04/19 HPDE w/Pro Drive @PIR (come by and say "hi" or? [chuckle])]

It's my fervent hope that Autohaus and Active will work together and that the car will finally perform to it's true potential. The rest's up to me. ;-)

Originally Posted by Riuster
I hope so....I want some feedback on long term impressions.
Lord willing.

I plan to post for a loong time to come.

Peace, Love & Truth,

Richard Allen.
Reply With Quote

See More Related BMW Stories

Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > M3 & M4 > E46 M3 (2001-2006)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Thanks ED Forum!! (ED in Mid Dec 2005) ad2005 European Delivery 28 11-11-2005 06:21 PM
ok, this might be a stretch here Jever Off-Topic 33 08-07-2005 03:56 PM
'Mark this forum read' forward Brashland Site Feedback / Questions / Suggestions 1 02-26-2003 06:29 AM
Custom user Titles and Forum Jump pixA4 Off-Topic 6 04-14-2002 05:25 PM

All times are GMT -7. The time now is 04:43 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
© 2001-2015 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms