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European Delivery
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  #1  
Old 12-04-2006, 04:11 PM
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IrvRobinson IrvRobinson is offline
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First ED EVER In Woodcliff Lake

in progress.....stay tuned for the followup !
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Irv Robinson
U.S. Director Of European Sales
BMW,Mercedes,Porsche and Saab

Motor Werks, Barrington, Illinois | email: irobinson@motorwerks.com
For detailed ED information, visit my BMW European Delivery website and my autos blog
Wall Street Journal article on BMW European Delivery
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  #2  
Old 12-04-2006, 04:14 PM
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JSpira JSpira is offline
Freude am Fahren
Location: New York, München, Wien
 
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That would be New Jersey delivery...
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  #3  
Old 12-06-2006, 05:36 PM
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IrvRobinson IrvRobinson is offline
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Location: Barrington
 
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Mein Auto: BMW X3
First ED EVER in Woodcliff Lake, NJ

ok, so I'm back from my trip. Great experience, I met some wonderful people and I learned a lot of new things about the European Delivery process.
I'm glad that I took the time to go to the European Delivery Center in NJ because I learned how hard the ED BMW employees work to take care of our orders, and I appreciate their work even more now.

here is my little story that I typed on my way home:

How could I understand European Deliveries from beginning to end? The only way I could find out was to experience it for myself.

->Did an European Delivery for Motor Werks in May '06

->Offered to work at the European Delivery office at Corporate, Woodcliff Lakes.

->Managing Director of European Delivery sales welcomes having me there.

->First client advisor to ever work there

->Motor Werks agrees to send me to their office.

->Motor Werks becomes the " First" European Delivery friendly dealership to have sent a client advisor to Europe and New Jersey and also O'Fest, a BMWCCA event for five days in Grand Rapids.

->Extremely talented European Delivery Staff
KLS
DF
LM
JD
TB

->European Delivery office process's close to 3000 deliveries yearly , about 500 or so are Diplomatic and Military Sales

->EDBMW.com linked to Motor Werks and Motor Werks International Sales.

->First Multi-line Global Automotive Group offering national, International and European Delivery sales.

->Most titled cars sold in the state by a single Dealer

->Motor Werks becomes the Premier dealer in the Midwest for European
Delivery and places in the Top tier Nationwide for the first time in
It's 35 plus year history



Click to see a Summary Of My Experience….….….….

Also, I took a few pictures out there, but I promised that I won't mentioned their names.
for more photos
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Irv Robinson
U.S. Director Of European Sales
BMW,Mercedes,Porsche and Saab

Motor Werks, Barrington, Illinois | email: irobinson@motorwerks.com
For detailed ED information, visit my BMW European Delivery website and my autos blog
Wall Street Journal article on BMW European Delivery

Last edited by IrvRobinson; 12-06-2006 at 05:45 PM.
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  #4  
Old 12-06-2006, 06:41 PM
acf69 acf69 is offline
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Excellent Irv, keep us posted!
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  #5  
Old 12-06-2006, 07:42 PM
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the_fox the_fox is offline
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You are one lucky fellow Irv
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  #6  
Old 12-06-2006, 08:03 PM
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IrvRobinson IrvRobinson is offline
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I would like to add that this is very talented and extremely well organized group of women who handled close to 3000 deliveries this past year, fairly flawlessly and deserve a standing ovation for the hard work that they do with very little recognition and in some tight spaces.I think it would be great if some of you could send them Holiday cards to thank them for the great job they are doing! Everyone likes to be recognized for their effort,so I included their initials in case you want to send cards of appreciation and maybe even a picture with your car, I'm sure they would get a kick out of it !
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Irv Robinson
U.S. Director Of European Sales
BMW,Mercedes,Porsche and Saab

Motor Werks, Barrington, Illinois | email: irobinson@motorwerks.com
For detailed ED information, visit my BMW European Delivery website and my autos blog
Wall Street Journal article on BMW European Delivery
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  #7  
Old 12-06-2006, 08:04 PM
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IrvRobinson IrvRobinson is offline
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Sorry I didn't take more pictures,but I was in NJ,not Europe!
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Irv Robinson
U.S. Director Of European Sales
BMW,Mercedes,Porsche and Saab

Motor Werks, Barrington, Illinois | email: irobinson@motorwerks.com
For detailed ED information, visit my BMW European Delivery website and my autos blog
Wall Street Journal article on BMW European Delivery
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  #8  
Old 12-06-2006, 09:04 PM
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jcatral14 jcatral14 is offline
Running around in circles
Location: Northern NJ
 
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Quote:
Originally Posted by IrvRobinson View Post
Sorry I didn't take more pictures,but I was in NJ,not Europe!
What's that supposed to mean??? We have lots to take pictures of. The Garden State Parkway, Elizabeth Seaport, downtown Paterson to name a few
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  #9  
Old 12-06-2006, 09:23 PM
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MB330 MB330 is offline
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Quote:
Originally Posted by IrvRobinson View Post
I would like to add that this is very talented and extremely well organized group of women who handled close to 3000 deliveries this past year, fairly flawlessly and deserve a standing ovation for the hard work that they do with very little recognition and in some tight spaces.I think it would be great if some of you could send them Holiday cards to thank them for the great job they are doing! Everyone likes to be recognized for their effort,so I included their initials in case you want to send cards of appreciation and maybe even a picture with your car, I'm sure they would get a kick out of it !
What will be full address for this office!
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  #10  
Old 12-06-2006, 09:47 PM
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JSpira JSpira is offline
Freude am Fahren
Location: New York, München, Wien
 
Join Date: Oct 2002
Posts: 19,487
Mein Auto: Fünfer und Dreier
Mailing address for BMW NA is

BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
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Freude am Fahren.
-Jonathan





F10 2014 535d M Sport Mondstein Metallic
F10 2012 ActiveHybrid 5 Azuritschwarz Metallic
MB 2011 E350 BlueTec
E70 2011 X5 xDrive35d*
E90 2010 335d*
E60 2008 550i*

E90 2006 330xi*
E90 2006 325i
E90 2006 330xi*
E39 2003 530i*
E46 2000 328Ci*
E36 1996 328iS*
E36 1992 325i*
E30 1991 318is*
E21 1982 320iS*
E21 1979 320 (6-Zyl)*
*retired
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  #11  
Old 12-07-2006, 02:06 PM
horatiub horatiub is offline
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good job Irv, I'm sure this will help you even more in your relationship with your customers.
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  #12  
Old 12-07-2006, 02:19 PM
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fun2drive fun2drive is offline
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Location: Panhandle of Florida
 
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Irv:
Very cool. Finally someone that has been in the shoes of the folks that work the ED orders for those of us lucky enough to buy one that way...
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  #13  
Old 12-07-2006, 02:21 PM
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adrian's bmw adrian's bmw is offline
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Cool! The ED staff is first class, that's for sure.
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Accepting pre-reservations up to five months from now for all European Deliveries.
Previous BMW's owned: 1987 325is, 2001 330xi, 2006 330Cic, 2008 535xi Wagon, 2009 328i, 2012 328i
Personal European Deliveries: 5/2008: 335i Vert, 10/2009: 328i Vert, 9/2010: 528i, 11/2011: 640i Coupe, 11/2012 528i, 11/2013: 528i
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