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European Delivery
The place to share your experiences and tips related to "ED"... View the ED Wiki -- View the Pick-Up Date Calendar -- Add Your Pick-Up Date to the Calendar

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  #1  
Old 05-16-2015, 04:10 PM
bsze bsze is offline
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Location: Richmond, BC
 
Join Date: Apr 2015
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Mein Auto: F80 M3
Stuttgart break in service

I will be doing my ED next month and I want to schedule my 1200 miles service in Stuttgart. Just want to know if anyone else got the service done in Stuttgart and knows of a contactthat speaks english at one of the dealers that can help me schedule a service. Thanks,
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  #2  
Old 05-17-2015, 08:15 AM
Dave 20T's Avatar
Dave 20T Dave 20T is offline
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Location: Seattle, WA; Vancouver, B.C.
 
Join Date: Apr 2013
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Mein Auto: '13 320i, occ. use of X3
Did you buy the car at Autowest BMW in Richmond?

At the risk of making the BMW Welt mad at me , consider asking them to call for you. At worst, use your phone if long distance charges are a concern to them. When was signing documents at the desk, the lady called LoginOut in Munich for me but she handed the phone to me and I scheduled drop off (not repair or service) in English.
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Old 05-17-2015, 08:21 AM
bsze bsze is offline
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Location: Richmond, BC
 
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Mein Auto: F80 M3
I ordered my car from James at BMW Store on Burrard in Vancouver.
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Old 05-17-2015, 09:06 PM
vonmayr vonmayr is online now
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Location: Tucson AZ
 
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Posts: 216
Mein Auto: 2013 335i Msport sedan
Quote:
Originally Posted by bsze View Post
I will be doing my ED next month and I want to schedule my 1200 miles service in Stuttgart. Just want to know if anyone else got the service done in Stuttgart and knows of a contactthat speaks english at one of the dealers that can help me schedule a service. Thanks,

Here's how I did it. Use BMW.DE website to identify dealers in the area you are going to be in using Chrome's auto translate function. Then use the dealer website to pull up service and write in English what you want. You will find that they reply pretty quickly in English. They will need your VIN to set up the service.
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Best Regards, Robert

2015 ED DELIVERED!! ///M3 SO over full SO with CF Trim, Exec & Light Pkg, Adaptive Suspension, CF roof, Harman Kardon ,6MT
2013 335i ///M Sport - Estoril Blue/Coral Red - Tech Package- Premium Package - HK Stereo - 6MT GONE (Took his talents to South Beach)
BMWCCA # 471893
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Old 05-20-2015, 07:06 AM
bsze bsze is offline
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Location: Richmond, BC
 
Join Date: Apr 2015
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Mein Auto: F80 M3
Just emailed BMW Stuttgart and they were quick to get back to me in English. They are asking me for registration of my car, which I dont have because I wont be picking up the car until middle of June. Will see how it goes as I just emailed them back.
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Old 05-20-2015, 10:43 AM
vonmayr vonmayr is online now
Officially Welcomed to the 'Fest
Location: Tucson AZ
 
Join Date: Dec 2012
Posts: 216
Mein Auto: 2013 335i Msport sedan
Quote:
Originally Posted by bsze View Post
Just emailed BMW Stuttgart and they were quick to get back to me in English. They are asking me for registration of my car, which I dont have because I wont be picking up the car until middle of June. Will see how it goes as I just emailed them back.

The number they need is the VIN even though they say registration.
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Best Regards, Robert

2015 ED DELIVERED!! ///M3 SO over full SO with CF Trim, Exec & Light Pkg, Adaptive Suspension, CF roof, Harman Kardon ,6MT
2013 335i ///M Sport - Estoril Blue/Coral Red - Tech Package- Premium Package - HK Stereo - 6MT GONE (Took his talents to South Beach)
BMWCCA # 471893
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  #7  
Old 05-20-2015, 10:50 AM
bsze bsze is offline
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Location: Richmond, BC
 
Join Date: Apr 2015
Posts: 6
Mein Auto: F80 M3
Quote:
Originally Posted by vonmayr View Post
The number they need is the VIN even though they say registration.
I gave them my Vin and explained to them I don't have the car yet this morning. Let's see how it goes.
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