Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > E60 (2004 - 2010)

E60 (2004 - 2010)
BMW 5-Series (E60 chassis) was first seen in the Unites States in the fall of 2003 with a 2004 Model Year designation. The E60 is now available as a 528i, 528xi, 535i, 535xi, 550i and a 535xi sports wagon! -- View the E60 Wiki

Reply
 
Thread Tools Display Modes
  #226  
Old 06-07-2011, 07:09 AM
njlou njlou is offline
Officially Welcomed to the 'Fest
Location: New Jersey
 
Join Date: Nov 2009
Posts: 845
Mein Auto: corvette/528xi
this is a simple remedy.
I know that the lawyers are involved, but I dont think customers would mind certain nominal fees to remedy some situations like this.

if they said we have an issue and we can move these components and resolve the problem and charge ~$50 people would complain but have it done. If you go to the dealer and ask to have components moved over you would get a requisite $1000 bill.

I know that it is an admission of guilt and should be covered by a recall, but by using the CYA attitude, they are hurting their base.
Reply With Quote
  #227  
Old 06-07-2011, 10:34 AM
bbal bbal is offline
Officially Welcomed to the 'Fest
Location: KC
 
Join Date: Jan 2006
Posts: 823
Mein Auto: 09 535xiT
I would happily give up some of the side storage or above the spare storage to relocate the electronics. Unfortunately there is no relocation strategy for the wagon like there is in the sedan.
__________________
09 535xiT 6spd DSB/NB
06 M3 coupe 6spd SG/BLK
08 Nissan Frontier Crew
98 Jeep Wrangler
11 Honda Odyssey
Reply With Quote
  #228  
Old 06-07-2011, 10:45 AM
njlou njlou is offline
Officially Welcomed to the 'Fest
Location: New Jersey
 
Join Date: Nov 2009
Posts: 845
Mein Auto: corvette/528xi
Why cant they waterproof the electronics. How 'bout a plastic bag??
Or fill it up with RTV??

Better than $3500!!

I had a Tiota Cam(a)ray years ago and they had a problem with people spilling coffee etc. into the center console where the seat belt electronics lived.
The callback consisted of a plastic bag around the electonics box. LOL

Last edited by njlou; 06-07-2011 at 06:32 PM.
Reply With Quote
  #229  
Old 06-07-2011, 02:51 PM
LeNoah LeNoah is offline
Registered User
Location: Irvine, CA
 
Join Date: Jun 2011
Posts: 17
Mein Auto: 2010 528i
insurance claims??

We are still fuming over a $3500 repair bill for a bottle which broke in our trunk (we were carrying groceries in the trunk. What a concept!?!?). What a stupid place to put sensitive electronics.

Of course even with 1000's of instances of water damaged electonics and TSB's issued regarding relocating the modules, BMW accepts no culpability. Great customer service huh??

We have driven and loved BMW's since 1976. However due to arrogance and lack of customer care in recent years, our current '10 528 will be our last BMW. We've had it.

Those of you who have filed successful insurance claims, did you go thru your auto or homeowners policy. And do you have any advice for being successful with yor claim. Anyone considering some sort of group action -- were in.
Reply With Quote
  #230  
Old 06-15-2011, 07:48 AM
grimloktt grimloktt is offline
Registered User
Location: Montana
 
Join Date: May 2011
Posts: 68
Mein Auto: 535xi
Is there a DIY somewhere that outlines how to change the hoses to the larger diameter? I have '08, 535xi.
Reply With Quote
  #231  
Old 06-18-2011, 12:43 PM
grimloktt grimloktt is offline
Registered User
Location: Montana
 
Join Date: May 2011
Posts: 68
Mein Auto: 535xi
Quote:
Originally Posted by Nube1kenobi View Post
I assume you have been going to the nearest dealership (Bellevue?). Have you tried Seattle to see if they can help you? Before you make any exploratory troubleshooting on your own, I recommend you read the link #1 below leading to the 2009 revision of the SIB covering your model. You will note that in this revision, BMW clearly stipulates that this defect and repair is covered by the new car limited warranty... did the techs install the absorbent kits on your previious visits regarding this issue?

On the sedan, per #2 below, major electrical damage can occur in the trunk area. The SIB requires them to drill 2 holes on the leading sealed stamped hole in the trunk recess to enable water to drain, AND relocate the electronics per the procedure attached.

#1 - Wagon: http://www.bmwtis.com/tsb/bulletins/...p/B540606g.htm

#2 - Sedan: http://www.bmwtis.com/tsb/bulletins/...p/B611306g.htm

Hopefully this will help your case a bit and get them to provide service your car needs.
OK. I attempted to relocate the MULF and the RDS (?) but it appears the black bracket and trim panel with shelf are new/different parts. Any idea what their part numbers are, their price and where I could get them online? I have '08, 535xi.

Thnx!!!

Last edited by grimloktt; 06-18-2011 at 12:49 PM.
Reply With Quote
  #232  
Old 08-04-2011, 03:13 PM
chris935 chris935 is offline
Registered User
Location: Houston
 
Join Date: Aug 2007
Posts: 2
Mein Auto: X3
The story continues

Just so this thread does not die, here is what happened to me this week.

2007 X3 failed to start. BMW assist came to provide boost and wife took it to dealer. They reported flood in trunk (caused by blocked sunroof drains) with damage to battery and PCU. Cost to repair $1400. After loud whining to BMWNA, they offered 25% "goodwill" - not a warranty issue. As they do the re-assembly, they find that NAV system also fried and now bill has escalated to $4500+. They suggest filing insurance claim and that they will take care of my deductible. I don't really have a choice - after a 500 point drop in the DJIA today, I dot have much spare cash lying around, but is this advice ethical?

I am so p***ssed at BMW and also exhausted by all the arguing!! Never again.
Reply With Quote
  #233  
Old 08-04-2011, 09:08 PM
grimloktt grimloktt is offline
Registered User
Location: Montana
 
Join Date: May 2011
Posts: 68
Mein Auto: 535xi
Quote:
Originally Posted by grimloktt View Post
OK. I attempted to relocate the MULF and the RDS (?) but it appears the black bracket and trim panel with shelf are new/different parts. Any idea what their part numbers are, their price and where I could get them online? I have '08, 535xi.

Thnx!!!
Thank you that helped me....

Figured out parts from realoem and ordered parts from BMW of south Atlanta.
Reply With Quote
  #234  
Old 08-04-2011, 10:58 PM
jsimon7777 jsimon7777 is offline
Giant Robot
Location: Fremont, CA
 
Join Date: Mar 2008
Posts: 604
Mein Auto: Scion FR-S
Quote:
Originally Posted by chris935 View Post
Just so this thread does not die, here is what happened to me this week.

2007 X3 failed to start. BMW assist came to provide boost and wife took it to dealer. They reported flood in trunk (caused by blocked sunroof drains) with damage to battery and PCU. Cost to repair $1400. After loud whining to BMWNA, they offered 25% "goodwill" - not a warranty issue. As they do the re-assembly, they find that NAV system also fried and now bill has escalated to $4500+. They suggest filing insurance claim and that they will take care of my deductible. I don't really have a choice - after a 500 point drop in the DJIA today, I dot have much spare cash lying around, but is this advice ethical?

I am so p***ssed at BMW and also exhausted by all the arguing!! Never again.
The insurance claim is ethical, yes. That's what insurance is for, your fault or not. Should BMW cover it? I think they're being reasonably gracious. Should the electronics be there? Probably not. Did I avoid buying a wagon for this very reason? Yes. Might you find the parts for cheap used online or at a junk yard? Quite possibly.
__________________
2013 Scion FR-S
2007 550i Sport - GONE
2008 528i - GONE
"What are you going to replace your BMW with?"
"Another BMW, with a bigger engine!"
Reply With Quote
  #235  
Old 08-04-2011, 11:35 PM
Nube1kenobi's Avatar
Nube1kenobi Nube1kenobi is offline
U of Dawgs
Location: The Sound of Zundfolge
 
Join Date: Dec 2009
Posts: 2,434
Mein Auto: 08 535iA Spt/11 X5 35i
Quote:
Originally Posted by grimloktt View Post
Thank you that helped me....

Figured out parts from realoem and ordered parts from BMW of south Atlanta.
Sorry man... I haven't been paying attention to this thread lately. I'm glad you got it figured out.

Something to point out that hopefully someone already picked up on and tried. The warranty information on the SIB states:

WARRANTY INFORMATION Provided the water ingress is caused by a defect in material or workmanship this repair can be claimed under the terms of the BMW New Vehicle Limited Warranty.

I know we got some lawyer owners here... is bad engineering design "workmanship"?
__________________

-----------------------------------
Nube1Kenobi
2011 X5 35i Sport Activity|Plat Gray/Beige/Dk Poplar|Conv Pkg|Cold WX Pkg|Tech Pkg|Prem Sound|Comfort Seats|Hitch|
2008 535i Mon Blue/Dakota Blk/Dk Poplar|Sports Pkg|Prem Pkg|Cold WX Pkg|Nav|RTTI|PDC|L7|HD|I-Pod/USB|PWR Rr shade|Sports Auto - paddles|Active Stg|Comfort Access|F/D R/seats|Rr DMS Airbags|Adaptive Xenons

Do not argue with an idiot else he lowers you to his level and beat you down with experience..
Reply With Quote
  #236  
Old 08-07-2011, 06:39 PM
mlski100 mlski100 is offline
Registered User
Location: TX
 
Join Date: Jun 2011
Posts: 72
Mein Auto: 2008 535i Monaco Blue
Is this drainage problem only with the pano sunroofs, or also the regular sunroofs too?
Reply With Quote
  #237  
Old 08-07-2011, 08:18 PM
Nube1kenobi's Avatar
Nube1kenobi Nube1kenobi is offline
U of Dawgs
Location: The Sound of Zundfolge
 
Join Date: Dec 2009
Posts: 2,434
Mein Auto: 08 535iA Spt/11 X5 35i
JSantoli - I have no issues with mine. Some do and I'm sure they like hearing that.
__________________

-----------------------------------
Nube1Kenobi
2011 X5 35i Sport Activity|Plat Gray/Beige/Dk Poplar|Conv Pkg|Cold WX Pkg|Tech Pkg|Prem Sound|Comfort Seats|Hitch|
2008 535i Mon Blue/Dakota Blk/Dk Poplar|Sports Pkg|Prem Pkg|Cold WX Pkg|Nav|RTTI|PDC|L7|HD|I-Pod/USB|PWR Rr shade|Sports Auto - paddles|Active Stg|Comfort Access|F/D R/seats|Rr DMS Airbags|Adaptive Xenons

Do not argue with an idiot else he lowers you to his level and beat you down with experience..
Reply With Quote
  #238  
Old 08-08-2011, 10:05 AM
blech75 blech75 is offline
Registered User
Location: NJ
 
Join Date: Jan 2010
Posts: 3
Mein Auto: nothing right now
Angry

Count me in to the sunroof drain clogged -> electrical system malfunction problem. I've read through the whole thread, which has just added to my anger. FML

I just had this happen last week to our otherwise wonderful CPO 2007 E61 (our first BMW). Car towed to JMK (not where I purchased, since Prestige is 45 min away) and has been there for almost a week. Dealer says it's not covered under warranty (the car has 51k miles- not sure if that has anything to do with it) and to talk to BMW NA. Still awaiting estimate for repairs -- I'm fully expecting the repair estimates to be in the high multi-thousand dollar range, which is ludicrous.

So I called BMW NA and logged my case. Ashley (case manager) calls back and leaves VM next day, and I've been playing phone tag with her since. Each time I call, the CSR tries to dissuade me from talking to Ashley, telling me it's not covered under warranty due to "external influence" -- sound familiar? (I just tell them thanks, but I'm not talking to you.)

I'm very eager to talk to this Ashley person to lay my case out, something along the lines of what many have tried before:
  • The sunroof has drains
  • These drains clog up and therefore should be checked periodically and cleaned
  • There is no mention of anything regarding drains or cleaning them in the manual
  • I did not know any of the above -- how was I supposed to?
  • You are charging me for a supposed maintenance requirement (due to a design defect) that is not disclosed by you.
  • Therefore, I'm not paying for it.
  • Moving forward, how often are we supposed to check the drains and how exactly are we supposed to clean it?

It seems that this line of simple and rational reasoning does not work on borg that is BMW NA. Does Mr. William Stewart (customer relations?) have anything to offer me? (i.e. - should I request to be connected with him?) Any other tactics or key phrases to mention? I'm unsure as to how to play my cards w/r/t this forum the various SIB/TSBs that I know about.

(My brother-in-law is a lawyer who, coincidentally, interned at BMW NA a while ago, I'll have to pick his brain on the matter of litigation and whether it's a worthwhile route with them.)

Suffice to say, BMW is now on my sh*tlist and they're dangerously close to our family never purchasing another of their cars.
Reply With Quote
  #239  
Old 08-10-2011, 04:18 PM
obi.wan obi.wan is offline
Officially Welcomed to the 'Fest
Location: St Pete
 
Join Date: Feb 2007
Posts: 295
Mein Auto: 06 XC90x2(me) , 07 530xiT
somewhere in this thread I may have mentioned that the same problems exists with volvo sunroof drains clogging, they have the same weird valve, only good side, no electricals and all you get is a wet floor, carpet reqd............

they have the same external influence argument
__________________
2007 530XiT Monaco Blue/Beige
Reply With Quote
  #240  
Old 08-10-2011, 04:49 PM
bbal bbal is offline
Officially Welcomed to the 'Fest
Location: KC
 
Join Date: Jan 2006
Posts: 823
Mein Auto: 09 535xiT
Anyone know if BMW has learned from this experience? Maybe the engineering wizards hired a plumber to help them find a more suitable location for the electronics in the F11???
__________________
09 535xiT 6spd DSB/NB
06 M3 coupe 6spd SG/BLK
08 Nissan Frontier Crew
98 Jeep Wrangler
11 Honda Odyssey
Reply With Quote
  #241  
Old 08-16-2011, 12:47 PM
LeNoah LeNoah is offline
Registered User
Location: Irvine, CA
 
Join Date: Jun 2011
Posts: 17
Mein Auto: 2010 528i
Just as a follow-up, we raised such a stink, complained to everyone about the idiocy of placing sensitive electonics in a place where liquids will ultimately end up, that the dealer and BMWNA final relented and picked up the cost of labor. Our bill was over $3200 and about $2000 was labor so I accepted their offer. Of course we had purchased 5 BMW's there over the years and our salesman put in his $.02 so that all helped.

Our problem was a result of spilled groceries and a broken bottle in the trunk. So I guess we are fortunate that we got any consideration but it proves the old squeeky wheel adage.

BMW needs to accept responsibility for their excellence-NOT in engineering in this case. First of all the leaking seals and then the stupid location of the modules. Unfortunately they will try not to take responsibility whenever possible. If the word gets out that they are admitting fault then owners will stop bending over every time BMW wants to screw 'em and demand that the cars be repaired on BMW's dime as they should be.

Sadly, it's as if we are witnessing the tranformation of engineering by real world driving enthusiasts to design by computer geeks who are more interested in gadgets than real world praticality. And then they want the customer to absorb the $$ of their screw-ups along the way.
Reply With Quote
  #242  
Old 08-16-2011, 01:09 PM
bkun bkun is offline
Officially Welcomed to the 'Fest
Location: Virginia
 
Join Date: Aug 2011
Posts: 190
Mein Auto: BMW 528xi - 2008
leaking sunroofs

Is the problem with leaking sunroofs only limited to the 5 series Wagons.
Iam a new owner of 528xi sedan and after reading all these posts Iam a bit worried. Need I take precautions to prevent leaks.
Reply With Quote
  #243  
Old 08-16-2011, 01:47 PM
ANZAC_1915 ANZAC_1915 is offline
Officially Welcomed to the 'Fest
Location: WA
 
Join Date: Apr 2007
Posts: 569
Mein Auto: 12 X5 35i SA + various
Quote:
Originally Posted by bkun View Post
Is the problem with leaking sunroofs only limited to the 5 series Wagons.
Iam a new owner of 528xi sedan and after reading all these posts Iam a bit worried. Need I take precautions to prevent leaks.
Yes, sedans too but read the TSB referenced in this thread to relocate the electronics out of the spare wheel well. It should cut down on the damage bill if anything leaks. I also recall early on there was a rash on trunk seal leaks on the sedans too.
Reply With Quote
  #244  
Old 08-16-2011, 06:12 PM
Nube1kenobi's Avatar
Nube1kenobi Nube1kenobi is offline
U of Dawgs
Location: The Sound of Zundfolge
 
Join Date: Dec 2009
Posts: 2,434
Mein Auto: 08 535iA Spt/11 X5 35i
Quote:
Originally Posted by bkun View Post
.Need I take precautions to prevent leaks.
Yes you do need to take precaution to prevent and detect leaks. In another thread, Phoenix1 and Nam11b presented a water detection that is so simple it is painful to admit why I did not even think about it... so I bought 3.

http://www.amazon.com/Water-Alarm-De...ref=pd_cp_hi_4

I have a battery operated rope type sensor wrapped around the base of my water heater for leak detection in the basement area. I tried that one as well and it wraps around the spare tire like it was made for it...
__________________

-----------------------------------
Nube1Kenobi
2011 X5 35i Sport Activity|Plat Gray/Beige/Dk Poplar|Conv Pkg|Cold WX Pkg|Tech Pkg|Prem Sound|Comfort Seats|Hitch|
2008 535i Mon Blue/Dakota Blk/Dk Poplar|Sports Pkg|Prem Pkg|Cold WX Pkg|Nav|RTTI|PDC|L7|HD|I-Pod/USB|PWR Rr shade|Sports Auto - paddles|Active Stg|Comfort Access|F/D R/seats|Rr DMS Airbags|Adaptive Xenons

Do not argue with an idiot else he lowers you to his level and beat you down with experience..
Reply With Quote
  #245  
Old 08-16-2011, 06:48 PM
njlou njlou is offline
Officially Welcomed to the 'Fest
Location: New Jersey
 
Join Date: Nov 2009
Posts: 845
Mein Auto: corvette/528xi
I have a 2008 528xi.

I too was worried and still am, so I looked back there and found that most electronics have been moved except for the small white one. I will have to move that later.

I was told that by 2008 the electronics were moved from the bottom (???).

Also why not the simplest of all......a hole. they could use those rubber "plugs" that can keep water out yet the weight of water will drain the trunk.

The alarm shown is a great idea for a cheap price but it doesnt help in a sudden deluge, like a broken water bottle.
Reply With Quote
  #246  
Old 08-16-2011, 06:58 PM
Nube1kenobi's Avatar
Nube1kenobi Nube1kenobi is offline
U of Dawgs
Location: The Sound of Zundfolge
 
Join Date: Dec 2009
Posts: 2,434
Mein Auto: 08 535iA Spt/11 X5 35i
You have 4 "holes" with sealant material back there. The SIB recommends opening the front two...
__________________

-----------------------------------
Nube1Kenobi
2011 X5 35i Sport Activity|Plat Gray/Beige/Dk Poplar|Conv Pkg|Cold WX Pkg|Tech Pkg|Prem Sound|Comfort Seats|Hitch|
2008 535i Mon Blue/Dakota Blk/Dk Poplar|Sports Pkg|Prem Pkg|Cold WX Pkg|Nav|RTTI|PDC|L7|HD|I-Pod/USB|PWR Rr shade|Sports Auto - paddles|Active Stg|Comfort Access|F/D R/seats|Rr DMS Airbags|Adaptive Xenons

Do not argue with an idiot else he lowers you to his level and beat you down with experience..
Reply With Quote
  #247  
Old 08-16-2011, 07:03 PM
njlou njlou is offline
Officially Welcomed to the 'Fest
Location: New Jersey
 
Join Date: Nov 2009
Posts: 845
Mein Auto: corvette/528xi
thanks ...will check it out.
Reply With Quote
  #248  
Old 08-17-2011, 08:15 AM
bkun bkun is offline
Officially Welcomed to the 'Fest
Location: Virginia
 
Join Date: Aug 2011
Posts: 190
Mein Auto: BMW 528xi - 2008
So, did you remove those electronics by yourself. Is it easy to relocate them. I just want to be careful and not mess up anything. I didn't see this thread before I purchased the car. Now, Iam repenting that I should have bought a 3 series.


Quote:
Originally Posted by njlou View Post
I have a 2008 528xi.

I too was worried and still am, so I looked back there and found that most electronics have been moved except for the small white one. I will have to move that later.

I was told that by 2008 the electronics were moved from the bottom (???).

Also why not the simplest of all......a hole. they could use those rubber "plugs" that can keep water out yet the weight of water will drain the trunk.

The alarm shown is a great idea for a cheap price but it doesnt help in a sudden deluge, like a broken water bottle.
Reply With Quote
  #249  
Old 08-17-2011, 08:30 AM
njlou njlou is offline
Officially Welcomed to the 'Fest
Location: New Jersey
 
Join Date: Nov 2009
Posts: 845
Mein Auto: corvette/528xi
When I looked it was already done except for the small white box.
I have not moved anything myself, and I think it either came that way or the dealer did it.
Reply With Quote
  #250  
Old 08-17-2011, 08:51 AM
fromma fromma is offline
Registered User
Location: MA
 
Join Date: Apr 2011
Posts: 4
Mein Auto: no car
Quote:
Originally Posted by njlou View Post
When I looked it was already done except for the small white box.
I have not moved anything myself, and I think it either came that way or the dealer did it.
It would be great to know where things were moved to, especially in view of this:

"...BUT BMW STATE THERE IS NO SIMILAR MOVE POSSIBLE FOR THE WAGON"

See:

http://www.arfc.org/complaints/2008/.../10376518.aspx

Thanks!
Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > BMW Model Discussions > 5 Series > E60 (2004 - 2010)
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 09:05 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms