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3 Series / 4 Series
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  #1  
Old 05-12-2003, 11:29 AM
Kartman Kartman is offline
Officially Welcomed to the 'Fest
Location: Bay Area
 
Join Date: Dec 2002
Posts: 65
Mein Auto: 2003 330Ci
Discovered Chip in Driver's Side Door Glass: Warranty?

Hi guys,

I spent this weekend detailing my brand new 2003 330Ci (just picked it up last weekend). Upon cleaning the driver's side door window, I noticed a small chip (about 1mm) at the very top ridge of the glass. It appears to be a defect in manufacturing or it was damaged at the factory.

Question: Will BMW replace this under warranty and if so, is it advisable for me to pursue this? I have heard many stories of people bringing in their cars for warranty repairs only to have more things broken in the process.

Iíll try and take some pics later.

Thx,
Kartman

Last edited by Kartman; 05-12-2003 at 01:29 PM.
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  #2  
Old 05-12-2003, 08:53 PM
Parump Parump is offline
My wife drives the 325i
Location: California
 
Join Date: Dec 2001
Posts: 989
Mein Auto: Mazda 6
I don't think that this will be covered under the warranty unless you can prove that the problem existed at the time of delivery. Nevertheless, contact your client advisor and ask - you have nothing to lose.
  #3  
Old 05-12-2003, 11:01 PM
DINANISR3 DINANISR3 is offline
Officially Welcomed to the 'Fest
Location: Huntington Beach, Ca
 
Join Date: Aug 2002
Posts: 513
Mein Auto: The Best of Both Worlds
get it covered under warranty.. they should do it.. when i got My M roadster.. the convert top was defected.. where the rear window and fabric meet.. there was a tear.. or it was made short.. i noticed this about 1 month after i took delivery.. took it to the dealer.. manager looked at it.. and called BMW NA to send a rep to look at it.. they came looked at it.. and it was replaced for free.. saving me thousands..
 

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