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Performance Center Delivery
Are you interested in picking up your new BMW at the Performance Delivery Center in beautiful South Carolina? Get all your questions about picking up your car answered here by staff from the Performance Delivery Center and other members who have already had the experience! ... View the PDC Wiki -- View the Delivery Date Calendar -- Add Your Delivery Date to the Calendar

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  #1  
Old 08-16-2008, 09:16 AM
SJAPoc's Avatar
SJAPoc SJAPoc is online now
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Location: Fort Lauderdale, FL
 
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Mein Auto: 435i vert ED July 2014
Talking August 13 - BMW PCD... The Icing on the Cake

Performance Center Delivery…. Truly the icing on the cake!

What an absolutely amazing experience. Mrs Poc and I had an incredible time thanks to the wonderful hospitality of BMW and the superb staff at the Performance Center Delivery. This must be THE greatest marketing tool for BMW, as I feel certain that anyone who has attended the facility assuredly becomes a client for life.

Many thanks to everyone at the PCD Center team who made us feel so welcomed and was so willing to cater to our visit.

Special thanks to Donnie Isley, who not only is an exceptional driver (as proven by his stellar resume), but a genuinely nice guy! It was a pleasure to finally meet him in person and have him sit as my victim on the skid pad. Thank you Donnie…. was that fun!

Jim Clark…. Thank you for a most memorable hot lap! Terrific driving my friend…. I should have asked for seconds!

Jim also coached us during the X5 and that was an experience in itself. The X5 is a remarkable vehicle and the course really showcased its capabilities.

Larry Parmele coached us through the Slalom/Driving course. I was too enthralled trying to catch the M3 ahead of me to hear his first few pointers over the radio But once my brain realized he was talking to me, I started doing even better. Thank you Larry for being so patient

I briefly chatted with Jonathan Stribble during lunch…. and he provided a wealth of information. Hopefully will get to spend more time with him on my next PCD! Jonathan, it was certainly nice meeting you

Steven did my delivery. VPC and the detailers surprisingly missed some damage to the rear bumper, so we had to discuss how to deal with that after delivery. Hail damage from the recent storm was addressed perfectly, so that was not an issue. Steven was super helpful and took the extra time to set up my preferences…. and off we went. Thank you Steven for your enthusiasm and the time you spent with us.

As a side note…. during our Factory Tour we were of course impressed by the level of automation and streamlined efficiency in the manufacture of the vehicles at the Spartanburg Plant. But even more impressive was the sense of community, the pleasant working environment and the genuine sense that the workers in the plant regarded us as their valued customers. When you made eye contact, there was always a smile or a nod of acknowledgement. The experience was truly more special because we felt welcomed.

All in all the day was fantastic and beautifully orchestrated. Well beyond what we had anticipated... and after receiving the royal treatment in Munich, our expectations were pretty high. So thank you to all at the BMW Performance Delivery Center for an exceedingly superb time.


Okay…. How about some pictures? Well... I am having a bit of a problem as the HTML code on this PCD forum is off. So for now, I'll post one or two pictures to tease a little... and then figure out the rest



One more...



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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753

Last edited by SJAPoc; 08-16-2008 at 10:00 AM.
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  #2  
Old 08-16-2008, 11:04 AM
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SJAPoc SJAPoc is online now
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So... Here is a summary of our PCD adventure...

Following a pleasant flight to Charlotte from Fort Lauderdale on Jet Blue, we picked up our little convertible and drove to Beltmont, where Mrs. Poc spent some time as a teenager. A short detour on our way to Spartanburg…



Dropped off the car at GSP Airport and were picked up in an X5 sent by the Marriott. Checked in and settled in our room. When I took a picture of the room Mrs. Poc looked at me a little funny. I explained that I had to document for my Bimmerfest friends. My reasoning to her was that if Jonathan Spira can post a picture of a hotel room, then so can I! Granted, his room is at the MO in Munich, but still…



Here it is…



…And a view of the dreary evening out of our room. Well, at least the reading material was good

We had a very nice early dinner at the Hotel’s restaurant and then retired to our room for the eventful day that would follow.

A quick note on the Marriott Hotel… Very comfortable, clean and recently renovated. BMW clients’ visiting the hotel obviously receive targeted VIP treatment. The staff is very aware of the BMW relationship. They are well informed super courteous and very much an asset to the BMW experience. Since this is not costing you much, make sure to tip appropriately the drivers, the waiters, etc. The level of service – at least in our experience - deserves it.
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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #3  
Old 08-16-2008, 11:20 AM
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SJAPoc SJAPoc is online now
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Location: Fort Lauderdale, FL
 
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The following morning we were greeted by….



Gray skies and BMWs The forecast was for 70% chance of precipitations…. but as someone pointed out, a wet course in a car that is not your car, is not necessarily a bad thing



A quick drive down the highway, meet and greet with the PCD staff and a few pointers from Donnie himself. We signed the releases and before we knew it, we were behind the wheel of an E90 335i.



First on the agenda, the slalom course!



We followed Larry driving an X5 for a couple of laps while he gave us advice over the radio on how to approach the turns….

Following him was Aubrey, a really nice fellow who was taking delivery of an M3…. And then it was up to us…. After the first lap, Mrs. Poc felt a "little green in Greenville," so despite my offer to let her drive, I had the painful duty to drive the car all by my lonesome self for the countless laps Larry allowed us to drive!



Did I have fun….?



Well, I think a picture is worth a thousand words
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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #4  
Old 08-16-2008, 11:27 AM
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Don´t you look happy!

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  #5  
Old 08-16-2008, 11:52 AM
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SJAPoc SJAPoc is online now
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Next on the agenda controlled breaking with Donnie. Sorry…. No pictures as it was raining pretty hard and we were too busy…. well, breaking Interesting that most people don't know how to use ABS to the fullest. The point is that it allows you to control the car in emergency breaking situations and yet – apparently – it has not significantly impacted accident rates

Anyway, it was fun and instructive



Next up…. The skid pad!



Going in circles on a very wet polished concrete track at 30 MPH, DTC off. Donnie instructs to take the foot off the accelerator and then floor it! Whoohoooo!!! I have a great video of us doing a 360 and then a great recovery! We never stopped moving and thankfully we were pointing in the right direction



Above a link to the video... I like Mrs. Poc's comment at the end that I am just a kid Well, yeah!

After that he turns DTC on and the "fun" ends... In a good way. No more skidding, but boy do you appreciate what DTC means!
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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753

Last edited by SJAPoc; 08-16-2008 at 12:07 PM.
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  #6  
Old 08-16-2008, 01:01 PM
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After all that fun, it was time to meet Jim Clark. Jim’s instructions were simple… Pick an X5 parked just outside the PCD and follow me.



Next stop the Zentrum and the BMW Spartanburg Factory. So off we go…



First time driving the X5 and I Liked it. On the way, we noted the incredible amount of construction for the expansion of the plant. The X3 will soon be manufactured in Spartanburg, together with the existing production of X5 and X6. Interestingly, the Z4 will now be made in Europe, so I suppose it will be added to ED. That’s a fun car to drive on the Alpine twisties!



We parked our X5s right in front of the Zentrum's entrance. The Museum was very nice and representative introduction to the BMW heritage of fine design and excellent engineering.



The Z8 – all here will agree – is a gorgeous car!



The Isetta… Funny to think that it is such an integral and important part of BMW’s ultimate success as a car maker

The factory tour followed. Very impressive! The non-union plant was surprisingly quiet, incredibly automated with super-versatile assembly lines simultaneously working on the three different models being manufactured there. Spacious, flawlessly organized and obviously designed to also cater to employee needs’ and comforts’.

It really seemed a pleasant working environment and as I have already mentioned, our most interesting observation was the workers welcomed our presence, with a smile, a nod and even a few hellos.

Don’t miss the factory tour… Seeing how and who makes a BMW will give your new car a soul
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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #7  
Old 08-16-2008, 01:08 PM
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Vitacura Vitacura is offline
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Great pics, thanks for sharing! Sounds like you had a blast.
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  #8  
Old 08-16-2008, 02:09 PM
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SJAPoc SJAPoc is online now
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After the factory tour Jim herded the X5s with their excited passengers towards the Off Road Course. Slow going off-roading, but what can I say…. it was just as fun as racing around the track and spinning around the slick skid pad



First off…. Let's wet our feet





Then, let's climb a hill



What goes up must come down!




And Jim was there to lead our way



After this Mrs. Poc took the wheel and in fact on this course did most of the driving... She expertly went down and around...



Over and under...



And she liked it!!!

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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #9  
Old 08-16-2008, 02:41 PM
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SJAPoc SJAPoc is online now
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Next up... A spot of lunch! - So off we go back to the PCD.

The food was well catered and the company at our table was as good as one could hope for. Jonathan and Donnie sat next to us and we got to talking about what else… BMWs , Donnie’s recent experience on the Nurburing playing with an M3 for a few days (yes, I was jealous!), and how much fun these guys have while getting paid!

And then in mid sentence, Jim Clark over my shoulder says… “Who want to go for a quick drive in an M5?”

Well, perfect timing With full bellies and the bottle of water I just gulped happily sloshing away inside me… why not?

What Jim did not emphasize what the work “quick!”



And quick it was… From launch and through the curves at amazing speed, drifting down the track toward the skid pad for even more drifting fun, with the tires loudly protesting on the drying track…



And then in a blink it was over. The ride was a blast… and I shall never forget it! I only wish it could have lasted longer

Thanks again Jim
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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #10  
Old 08-16-2008, 02:59 PM
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SJAPoc SJAPoc is online now
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So… After all this fun, what’s left to do to make the day even more memorable?



Re-Delivery, of course



A little paperwork and our little rocketship was ready to go!



And she looked and felt just as good as when we left her in Munich barely 8 weeks ago



Another incredible experience thanks to BMW and their enlightened manner in which they treat their loyal customers. And one more big thanks to the PCD team… Truly the icing on our BMW Cake.

See you again in two years!



Stuart and Susana
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__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #11  
Old 08-16-2008, 08:29 PM
Gadgetman Gadgetman is offline
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Awesome time too.

Hi,

Did you get to keep your Germany license plate when did EU delivery?

I just picked up my Bimmer recently at PCD on 4Aug2008.

Thanks for sharing.

Darren
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  #12  
Old 08-16-2008, 08:35 PM
tjcee tjcee is offline
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Great Pics! Another story well told... not that I expected anything less from you :P

So when you do an ED is the PCD an option or is that something everyone gets to enjoy?
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  #13  
Old 08-16-2008, 10:22 PM
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  #14  
Old 08-17-2008, 06:39 AM
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SJAPoc SJAPoc is online now
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Quote:
Originally Posted by JSpira View Post
Don´t you look happy!

Gratuliere!


We had a blast!
__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #15  
Old 08-17-2008, 06:41 AM
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SJAPoc SJAPoc is online now
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Quote:
Originally Posted by Gadgetman View Post
Hi,

Did you get to keep your Germany license plate when did EU delivery?

I just picked up my Bimmer recently at PCD on 4Aug2008.

Thanks for sharing.

Darren
Congratulations on your pick up Yes, my second plate was in the trunk The first one came home with me when we dropped off the car in Munich.
__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #16  
Old 08-17-2008, 06:45 AM
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SJAPoc SJAPoc is online now
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Location: Fort Lauderdale, FL
 
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Quote:
Originally Posted by tjcee View Post
Great Pics! Another story well told... not that I expected anything less from you :P

So when you do an ED is the PCD an option or is that something everyone gets to enjoy?
Tnanks TJ Glad you enjoyed it. Sorry for the size of the pics... tried to use HTML code like my ED report, but it wouldn't work in the PCD forum as the option is turned off

PCD redelivery is an option now available to anyone doing ED... Just ask your CA to make it so! Well worth it
__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #17  
Old 08-17-2008, 06:46 AM
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SJAPoc SJAPoc is online now
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Quote:
Originally Posted by MB330 View Post
Glad you like it MB
__________________
~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #18  
Old 08-17-2008, 09:06 PM
Gadgetman Gadgetman is offline
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Location: Jacksonville FL
 
Join Date: Apr 2004
Posts: 59
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Quote:
Originally Posted by SJAPoc View Post
Congratulations on your pick up Yes, my second plate was in the trunk The first one came home with me when we dropped off the car in Munich.
I want to do a EU delivery on my next bimmer.

Thanks,
Darren
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  #19  
Old 08-18-2008, 05:54 AM
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SJAPoc SJAPoc is online now
Driving 'en Plein Air'
Location: Fort Lauderdale, FL
 
Join Date: Apr 2007
Posts: 1,986
Mein Auto: 435i vert ED July 2014
Quote:
Originally Posted by Gadgetman View Post
I want to do a EU delivery on my next bimmer.

Thanks,
Darren
Don't forget PCD redelivery
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Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #20  
Old 08-18-2008, 06:04 AM
I-Won-Today I-Won-Today is offline
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Location: BMW Performance Center
 
Join Date: Feb 2007
Posts: 1,188
Mein Auto: Anything with wheels
Thanks for the great write-up and the pictures. It was a pleasure meeting you!

Enjoy
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Click here to visit the BMW Performance Center website.



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  #21  
Old 08-18-2008, 08:16 AM
willwin2day willwin2day is offline
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Location: the BMW Performance Center
 
Join Date: Apr 2006
Posts: 179
Mein Auto: all BMWs
Hey hey hey Stuart!!!! Thanks for being a part of my work day! We had a blast. From all of your posts....I was excited for you to finally arrive at the Performance Center! Hope you enjoy your new BMW!!

All the best,
Donnie Isley
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  #22  
Old 08-18-2008, 08:38 AM
SJAPoc's Avatar
SJAPoc SJAPoc is online now
Driving 'en Plein Air'
Location: Fort Lauderdale, FL
 
Join Date: Apr 2007
Posts: 1,986
Mein Auto: 435i vert ED July 2014
Quote:
Originally Posted by I-Won-Today View Post
Thanks for the great write-up and the pictures. It was a pleasure meeting you!

Enjoy
Thanks Jonathan... Great meeting you too! Will see you again soon

Quote:
Originally Posted by willwin2day View Post
Hey hey hey Stuart!!!! Thanks for being a part of my work day! We had a blast. From all of your posts....I was excited for you to finally arrive at the Performance Center! Hope you enjoy your new BMW!!

All the best,
Donnie Isley
Hey Donnie... The pleasure was all mine! You guys sure know how to have a good time Please let me know if you ever need any help

A tremendous experience my dear friend... And we wouldn’t have missed it for the world! Please extend my gratitude to all who made our day so special and again, a big thanks to you! Susana and I had a truly wonderful time

If we don’t cross paths before then, we’ll see you in 2 years time on our next PCD
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~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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  #23  
Old 08-18-2008, 08:41 AM
adc adc is offline
BMW Fahrer
Location: DC-MD-VA
 
Join Date: Apr 2003
Posts: 4,642
Mein Auto: E90 M3
Well well well... perhaps it's time for Mrs. adc to do a little extra forum reading...

Thanks for your report, outstanding!
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09 M3 Sedan ED
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93 Miata LE
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  #24  
Old 08-18-2008, 05:54 PM
TimLong TimLong is offline
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Location: Louisville, KY
 
Join Date: Apr 2008
Posts: 42
Mein Auto: '00 323i,328ci -'08 335xi
Very good pictures! Looks just like when I was there, although the sun was shining then. I'm still looking for the time to put the videos on UTube. I'll post it when I get the chance.

Donnie, you look the same in every picture! Are you sure you don't have a portrait in the attic?
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Flanked by 323 and 328.
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  #25  
Old 08-18-2008, 06:46 PM
SJAPoc's Avatar
SJAPoc SJAPoc is online now
Driving 'en Plein Air'
Location: Fort Lauderdale, FL
 
Join Date: Apr 2007
Posts: 1,986
Mein Auto: 435i vert ED July 2014
Quote:
Originally Posted by adc View Post
Well well well... perhaps it's time for Mrs. adc to do a little extra forum reading...

Thanks for your report, outstanding!
It worked before...
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~ Stuart

Preparing for July 2014 ED campaign: 435i Cabrio M/Sport ~ with Mrs. Poc's blessings for some twisty roads
F33 435i M-Sport | Mineral Grey | Oyster/Black/Estoril | 441M 18" Wheels | Driver's Assistance | Premium | MDHP | M-Sport Brakes | MPPK for added weight | MPE to round it off

RETIRED: 2008 E92 335i Coupé
ED 2008: Click here to view ED report
PCD Re-Delivery: Click here for PCD Report
BMWCCA Nº. 383753
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