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X3 E83 (2004 - 2010)
Talk about the E83 BMW X3 in this forum!

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  #1  
Old 07-23-2015, 03:14 PM
tofiquel tofiquel is offline
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Location: Virginia
 
Join Date: May 2013
Posts: 10
Mein Auto: X3
Sunroof work under CPO

Hello Fellow Bimmer owner

Quick question, I had Sunroof cassette replaced under warranty back in 2013, and from last week i'm having issue with sunroof, it dosen't close properly, the panels overlapping with each other, and there is rattling sounds and I can see the panels are loosed.

my question is any BMW stlearship will fix this under CPO warranty; since it is the same issue that was fixed back in 2013?

All the help and suggestion is welcome in this matter. MIne is 2010 model

Thank you all for your time and help
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  #2  
Old 07-23-2015, 06:20 PM
marvinstockman marvinstockman is offline
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Location: Gaithersburg, MD
 
Join Date: Feb 2009
Posts: 37
Mein Auto: 1997 M#
If it's out of CPO warranty, contact BMW, as the sunroof is a known problem.

Or first contact the dealer who put it in, and try and shame them into fixing it.
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  #3  
Old 07-23-2015, 06:32 PM
marvinstockman marvinstockman is offline
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Location: Gaithersburg, MD
 
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Mein Auto: 1997 M#
FYI:

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  #4  
Old 07-24-2015, 10:32 AM
tofiquel tofiquel is offline
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Location: Virginia
 
Join Date: May 2013
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Mein Auto: X3
Thanks for your reply, no i'm not out of CPO yet, my CPO is valid up until 2016. What pissesing me off is that, BMW fixed this back in 2013 under factory warranty and this problem never should have resurface again. Since I travel between VA and NYC, I serviced my X3 in Jersey.. was happy wit their service up until I call them to fix this problem under CPO. they like sunrrof/moonroof is not covered under CPO. I'm like well it is the same problem that was fixed back in 2013 so you should fix it under original warranty. They are like npo. I will call the place where I bought my x3 and see what happens. I believe they need to fix the track and realigned it.
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  #5  
Old 07-24-2015, 10:53 AM
smaglik smaglik is offline
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Location: Flagstaff, AZ
 
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Mein Auto: 2007 X3, 2003 M3
Why is it not covered under CPO? Typically glass and trim and the like is excluded from most warranties, but this is a mechanical failure.
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  #6  
Old 07-24-2015, 10:57 AM
tofiquel tofiquel is offline
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Location: Virginia
 
Join Date: May 2013
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Thats my question, its a mechanical failure not cosmetic and should be covered, I guess that stealership being wise up is trying milk money from me. It's time to complain with BMW NA. Actually called the place where I bought the X3, waiting for the call back from them it's a shame that what this place is trying to do.
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  #7  
Old 07-24-2015, 05:17 PM
marvinstockman marvinstockman is offline
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Location: Gaithersburg, MD
 
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Mein Auto: 1997 M#
You can ask to meet the BMW Zone rep at the dealership. Also, read your CPO warranty.

They know they have a problem. You can even show them the Youtube video!
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  #8  
Old 07-25-2015, 10:13 AM
smaglik smaglik is offline
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Mein Auto: 2007 X3, 2003 M3
Quote:
Originally Posted by marvinstockman View Post
Also, read your CPO warranty.
This. Bring in a copy with the pertinent location highlighted.
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