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E90/E91/E92/E93 (2006 - 2013)
The E9X is the 4th evolution of the BMW 3 series including a highly tuned twin turbo 335i variant pushing out 300hp and 300 ft. lbs. of torque. BMW continues to show that it sets the bar for true driving performance! -- View the E9X Wiki

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  #1  
Old 09-02-2009, 10:46 AM
ilhambirkan ilhambirkan is offline
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Location: Davis, CA
 
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Mein Auto: 535i
Did you receive the N54 HPFP warranty letter from BMW?

According to emmision rules BMW is supposed to send this below letter to every N54 engine BMW owner:

http://www.bmwtis.com/tsb/attachment...mer_Letter.pdf

Did you get yours?
----------------------------------------------------
Customer Name:
Address:
Vehicle Chassis Number:

Dear Valued Customer,
BMW is committed to delivering the ultimate in product satisfaction to you, our
customer. Our interest in your vehicle doesn't stop with its sale; rather, it
continues throughout the vehicle's warranty period and beyond.
BMW has become aware of a potential problem that could affect the durability
of the high-pressure fuel pump of certain MY 2007/2008 BMW automobiles
equipped with a 3.0 liter engine. We estimate that only a small percentage of
vehicles will actually develop a problem. Vehicles affected may have the
Service Engine Soon lamp illuminated. Also, the affected vehicles may
experience an extended engine starting time ("long crank***8221 or reduced engine
performance when the high-pressure fuel pump malfunctions.
As a commitment to our customers and to demonstrate our confidence in our
product, BMW will extend the emissions warranty for the high-pressure fuel
pump to 10 years or 120,000 miles, whichever comes first. The emissions
warranty extension for this component applies to your vehicle and is
transferable to any subsequent purchaser of your car. All terms and conditions
of the California Emissions Warranty, the Federal Emissions Defect Warranty,
and the Federal Emissions Performance Warranty apply to the extended
warranty. Warranty coverage for all other parts is not affected. Warranty terms
and conditions can be found in your warranty booklet.
The integrity of our products has been essential to our reputation, our success,
and our customer's trust. We hope this extension of the emissions warranty
will further enhance your ownership experience and satisfaction. Should you
have any questions, please call us toll-free at 1-800-831-1117.
In the unlikely event that the high-pressure fuel pump of your vehicle shows the
above symptoms or any other problem, please feel free to call the nearest
authorized BMW dealer for an appointment. All authorized BMW dealers will be
informed of this warranty extension via a Service Information bulletin.
Please be assured that we at BMW are totally committed to the highest
standards of product excellence and owner experience, and are determined to
maintain a level of service that exceeds your expectations.
Thank you for your cooperation in this matter.
Sincerely,
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  #2  
Old 09-02-2009, 11:01 AM
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So this HPFP is not affecting 2006 330 series?
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  #3  
Old 09-02-2009, 11:03 AM
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Last edited by GarySL; 09-02-2009 at 11:06 AM. Reason: messed up link
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  #4  
Old 09-02-2009, 11:06 AM
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thekurgan thekurgan is online now
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Quote:
Originally Posted by furby076 View Post
So this HPFP is not affecting 2006 330 series?
No HPFP, no issues
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  #5  
Old 09-02-2009, 11:32 AM
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Quote:
Originally Posted by furby076 View Post
So this HPFP is not affecting 2006 330 series?
No, the N52's (325i/328i/330i) don't have one - it's only on direct injection engines like the N54.

To the OP, yes I received the letter.
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  #6  
Old 09-02-2009, 11:33 AM
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hpowders hpowders is offline
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Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 11:41 AM.
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  #7  
Old 09-02-2009, 11:35 AM
bmwKbiker bmwKbiker is offline
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Note:
BMW has become aware of a potential problem that could affect the durability
of the high-pressure fuel pump of certain MY 2007/2008 BMW automobiles
equipped with a 3.0 liter engine.


I don't think these are going out the MY2009 owners.
Thought it doesn't appear that MY2009/N54 vehicles are immune to this problem. I predict that eventually MY2009 will be included, but for now they are not.
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  #8  
Old 09-02-2009, 11:38 AM
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hpowders hpowders is offline
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BMW should reveal the actual % of 2007-2008 vehicles already affected so potential consumers (certainly not I) interested in buying a 135i, 335i or 535i can determine what a projection of "a small percentage" actually means. The letter is deliberately too vague. What do they have to hide?
__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 11:43 AM.
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  #9  
Old 09-02-2009, 11:41 AM
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Joeb427 Joeb427 is offline
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Quote:
Originally Posted by bmwKbiker View Post
Note:
BMW has become aware of a potential problem that could affect the durability
of the high-pressure fuel pump of certain MY 2007/2008 BMW automobiles
equipped with a 3.0 liter engine.


I don't think these are going out the MY2009 owners.
Thought it doesn't appear that MY2009/N54 vehicles are immune to this problem. I predict that eventually MY2009 will be included, but for now they are not.
It's early.'09 owners will get the letter eventually.
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  #10  
Old 09-02-2009, 11:43 AM
bmwKbiker bmwKbiker is offline
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Quote:
Originally Posted by hpowders View Post
BMW should reveal the % of 2007-2008 vehicles already affected so potential consumers (certainly not I) interested in buying a 135i, 335i or 535i can determine what "a small percentage" actually means. The letter is deliberately too vague.
Yeah, this:
We estimate that only a small percentage of vehicles will actually develop a problem.
was funny is a sick sorta way.

I doubt the bean counters at BMW headquartes consider the percentage small.
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  #11  
Old 09-02-2009, 11:44 AM
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Joeb427 Joeb427 is offline
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Quote:
Originally Posted by hpowders View Post
BMW should reveal the actual % of 2007-2008 vehicles already affected so potential consumers (certainly not I) interested in buying a 135i, 335i or 535i can determine what a projection of "a small percentage" actually means. The letter is deliberately too vague. What do they have to hide?
I'm going with 35-40%.
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  #12  
Old 09-02-2009, 11:45 AM
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hpowders hpowders is offline
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Quote:
Originally Posted by bmwKbiker View Post
Yeah, this
We estimate that only a small percentage of vehicles will actually develop a problem.
was funny is a sick sorta way.

I doubt the bean counters at BMW headquartes share this view.
If only a very small % of consumers have had problems, they never would have issued this letter. In fact the HPFP issue seems to be significant. BMW doesn't issue a letter like this unless the problem is a bit more pervasive than they are alluding too.
__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 11:55 AM.
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  #13  
Old 09-02-2009, 12:29 PM
cycler cycler is offline
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I had my changed two months ago.
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  #14  
Old 09-02-2009, 01:19 PM
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hpowders hpowders is offline
Ahh! Fall Weather!
Location: South of Brooklyn
 
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Quote:
Originally Posted by Joeb427 View Post
I'm going with 35-40%.
It looks like we will probably never know, but I can't see BMW writing that letter unless the problem is significant. 30-40% would be "alarming."
__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 01:22 PM.
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  #15  
Old 09-02-2009, 01:21 PM
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hpowders hpowders is offline
Ahh! Fall Weather!
Location: South of Brooklyn
 
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Quote:
Originally Posted by cycler View Post
I had my changed two months ago.
Sorry to hear that. Hope that's the end of it. Enjoy your vehicle.

I used to have a summer place in Long Beach, LI. Miss it!
__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 01:23 PM.
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  #16  
Old 09-02-2009, 01:22 PM
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Joeb427 Joeb427 is offline
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Quote:
Originally Posted by hpowders View Post
It looks like we will probably never know, but I can't see BMW writing the letter whose contents are posted above, unless the problem is significant. 30-40% would be "alarming."
Those numbers are from a BMW service advisor I asked.I was shocked he didn't BS me.Just came right out with it.
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  #17  
Old 09-02-2009, 01:25 PM
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hpowders hpowders is offline
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Quote:
Originally Posted by Joeb427 View Post
Those numbers are from a BMW service advisor I asked.I was shocked he didn't BS me.Just came right out with it.
OMG! So there it is: 30-40%. That is pretty bad. I don't know what to say except "depressing." Sincerely hope you are in the other 60-70%.
__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 01:27 PM.
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  #18  
Old 09-02-2009, 01:31 PM
neapolitan neapolitan is offline
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No HPFP, no worries also.

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  #19  
Old 09-02-2009, 01:34 PM
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hpowders hpowders is offline
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__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!

Last edited by hpowders; 09-02-2009 at 01:42 PM.
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  #20  
Old 09-02-2009, 01:36 PM
JeffreyJames JeffreyJames is offline
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Who gives a sh*t, so you take it in to service and get it replaced. I'm not planning on keeping any car for over 120k miles so it's not an issue. It's a WARRANTY COVERED REPLACEMENT, that just got extended from 50k to 125k. Stop panicking it's really not a big deal.. And HPowders, You should have just bought a 335i.. Worst case scenario is that you get a loaner for 2 days and then have a perfectly good HPFP. You would actually spend a lot less time dealing with the HPFP replacement, then you do complaining about the 335i.
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  #21  
Old 09-02-2009, 01:38 PM
jammat jammat is offline
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Quote:
Originally Posted by furby076 View Post
so this hpfp is not affecting 2006 330 series?
no.
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  #22  
Old 09-02-2009, 01:51 PM
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TofuTurkey TofuTurkey is offline
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Quote:
Originally Posted by JeffreyJames View Post
Who gives a sh*t, so you take it in to service and get it replaced. I'm not planning on keeping any car for over 120k miles so it's not an issue. It's a WARRANTY COVERED REPLACEMENT, that just got extended from 50k to 125k. Stop panicking it's really not a big deal.. And HPowders, You should have just bought a 335i.. Worst case scenario is that you get a loaner for 2 days and then have a perfectly good HPFP. You would actually spend a lot less time dealing with the HPFP replacement, then you do complaining about the 335i.
People complained a lot because when the N54 was introduced and HPFPs failed, BMW refused to acknowledge the issue. Dealerships and BMWNA placed the blame on the consumer, on the gas they use, and anything else. It's because of all the complaints, all the uphill fights by people disgusted with BMW's response, and after a long period of time, that BMWNA finally agreed there is an issue. Before that, when BMW was successful in placing the blame on the consumer, guess who pays for the replacement? Is that fair?

Edit: And also, I think people should continue to complain. Why? Because I don't think BMW is revealing what they know. If BMW took so long to admit the HPFP issues, how can we trust BMW to not reveal something else may be wrong? As someone else mentioned, do we really need someone to die before BMW decides to spill the beans?

Last edited by TofuTurkey; 09-02-2009 at 02:01 PM.
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  #23  
Old 09-02-2009, 02:09 PM
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hpowders hpowders is offline
Ahh! Fall Weather!
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Pleasure to read your intelligent letter.

Once again, I do not want a 335i. I don't need the temptation to be ticketed for speeding. I go fast enough in the 328i. The 335i would put me over the top. I couldn't handle it. I'm not that disciplined.
__________________
There is no more beautiful car on Bimmerfest than my gorgeous Forest Green Porsche 911 coupe!


Porsche: Accept no substitute, unless you're poor!

The E90 sedan is the last in the line of great 4 door 3 Series BMW's. Too bad.

"The VW GTI remains and will likely continue to be one of the finest compact sports cars in the world." Christian Seabaugh, Motortrend, March 27, 2012.

06/02/2005-09/02/2014: 9.25 great years on Bimmerfest!!!
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  #24  
Old 09-02-2009, 02:17 PM
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johnc_22 johnc_22 is offline
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I have the letter in my folder of car maintenance records.
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  #25  
Old 09-02-2009, 02:20 PM
neapolitan neapolitan is offline
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Quote:
Originally Posted by JeffreyJames View Post
Who gives a sh*t, so you take it in to service and get it replaced. I'm not planning on keeping any car for over 120k miles so it's not an issue. It's a WARRANTY COVERED REPLACEMENT, that just got extended from 50k to 125k. Stop panicking it's really not a big deal.. And HPowders, You should have just bought a 335i.. Worst case scenario is that you get a loaner for 2 days and then have a perfectly good HPFP. You would actually spend a lot less time dealing with the HPFP replacement, then you do complaining about the 335i.
Sheesh... As Tofu said, BMW was very slow to acknowledge the problem and give realistic failure patterns (I still maintain that in REAL life, not internet, every single person I know with a 335 has at least one failure. It could imply geographic clustering, but I can immediately name 6 colleagues with the failure.) I don't want that "sword of damocles" over my head, but some people don't care (e.g. you.) An unscheduled trip to the dealer or a car not working is a BIG deal for me. If you don't care, then fine. Don't worry about it, seriously.

The other reason we joke about this is that some people feel that their 335 is some sort of supercar, despite the fact it has 20% less peak power than a 2010 Ford Taurus, which could handily leave you in the dust. What's that? You got it for the handling? Well, the '28 has that too. So does the 323. So does the 318. They are all very nice cars.

It is not just a knock on the car -- we are making fun of people that take themselves too seriously.
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