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X3 E83 (2004 - 2010)
Talk about the E83 BMW X3 in this forum!

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  #1  
Old 09-02-2009, 12:40 PM
Gaelee Gaelee is offline
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Here's the damage, what was the event?

My car was damaged in what l will refer to as an 'event.' My understanding is that the damage done to my car is quite common given this event. To prove my point, I thought I'd give you BMW's listing of the damages and see if any of you can guess what happened to cause it. All of this resulted from a single event. I'll let you know what happened to it after some discussion has occurred. I truly am interested in your ideas so please comment.

BTW, the car is an X3 and had 34,000 miles on it at the time. It was just out of warranty and was extremely well maintained. Here's what they wrote on intake:

Lifted vehicle and inspected the suspension. Found vehicle to be missing L/R lift support pad. I found the L/F tire to have a bubble in the outer sidewall and should be replaced. I found the left side control arm also to be bent. Vehicle will need tie rods and control arm replaced and then 4 wheel alignment will be necessary. Steering angle sensor will need to be calibrated and fault memory cleared. Provide L/F tire.


What do you think the event was?
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  #2  
Old 09-02-2009, 01:05 PM
enamoured enamoured is offline
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Lost control and went on curb/divider/off road...? Don't want to sound rude but is it just a quiz or did it occur by itself due to misaligned wheels or something and dealer is forcing the repairs on you?
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  #3  
Old 09-02-2009, 01:08 PM
Bill97Z Bill97Z is offline
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Did you drive off a curb and scrape the underside?
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  #4  
Old 09-02-2009, 01:16 PM
S93D S93D is offline
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Vehicle jacked up with the jack supporting an unauthorized lifting point. Subsequently, the X3 fell off the jack.
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  #5  
Old 09-02-2009, 01:37 PM
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X3-terrestrial X3-terrestrial is offline
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A big pothole? manhole? I dunno, but the dealer wants all that corner's suspension new....oh, minus the shock and spring....
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  #6  
Old 09-02-2009, 01:48 PM
Gaelee Gaelee is offline
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Keep those ideas coming. I will tell you after a little more discussion. If you can give me a rationale for your thinking, that would be great. Mechanics very welcome to add your two cents.
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  #7  
Old 09-02-2009, 01:50 PM
Gaelee Gaelee is offline
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And to answer your questions about 'forced repairs,' I do not have an issue with the dealerships assessment of the damage. They were not involved in the event.
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  #8  
Old 09-02-2009, 01:54 PM
Gaelee Gaelee is offline
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The only damage to the car was that described in the first post. There were no other scrapes to the underside of the car.

It did not fall off a jack.
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  #9  
Old 09-02-2009, 01:59 PM
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LvdB LvdB is offline
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Quote:
Originally Posted by X3-terrestrial View Post
A big pothole? manhole?...
My guess too. I've had control arm components replaced on previous BMWs in the past (due to bad road conditions)...
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  #10  
Old 09-02-2009, 02:03 PM
enamoured enamoured is offline
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Drove over something? Seriously though, why this quiz?
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  #11  
Old 09-02-2009, 02:17 PM
W2RKJ W2RKJ is offline
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Sounds to me like it could have fallen off the lift at the dealershift
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  #12  
Old 09-02-2009, 02:43 PM
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Originally Posted by W2RKJ View Post
Sounds to me like it could have fallen off the lift at the dealershift
Dealershift?

no, I bet he/she changed a tire and didn't tight the bolts....
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  #13  
Old 09-02-2009, 02:52 PM
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Zoltar Zoltar is offline
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I'll give you my answer if you can tell me which shell it's under.

Last edited by Zoltar; 09-02-2009 at 02:57 PM.
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  #14  
Old 09-02-2009, 04:18 PM
Bruce Heffner Bruce Heffner is offline
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Debris in the roadway

My guess is you ran over blown truck tire debris.
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  #15  
Old 09-02-2009, 04:35 PM
noego noego is offline
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I've got an idea. What do you think it is, Gaelee?
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  #16  
Old 09-02-2009, 06:10 PM
Supercourse Supercourse is online now
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I think the OP got towed for being parked illegally,
and by an operator who did not know what an X3 was.

After messing around underneath with chains, knocking one of the jack pads off, the tow truck driver decided to lift the rear wheels and drag it onto a flatbed.
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  #17  
Old 09-02-2009, 06:17 PM
lerker lerker is offline
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this thread sucks.

my bet is that the car slid in the snow and hit a curb... but I don't know why I am guessing, as the OP hasn't answered after 16 posts!
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  #18  
Old 09-02-2009, 06:45 PM
Gaelee Gaelee is offline
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Supercourse, what is your rationale?
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  #19  
Old 09-02-2009, 07:04 PM
Supercourse Supercourse is online now
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Quote:
Originally Posted by Gaelee View Post
Supercourse, what is your rationale?
Are we getting close then?

My second choice was something going wrong in an automatic car wash.

Rationale is that it was "an event" and not "an incident".

So that rules out potholes and off-road adventures.

Sounds like the front wheel was dragged against something metal, rather than concrete, so the extent of the damage was not immediately obvious to the owner.

Must be a late '05 or very early '06, but I am not sure what being just out of warranty has to do with the story.
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  #20  
Old 09-02-2009, 07:07 PM
Gaelee Gaelee is offline
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Being just out of warranty has nothing to do with the story. Extraneous data added only to illustrate that it was well maintained.

Had it been an incident, what kind of incident might it have been?

There's a reason for the questions. Thanks for playing along so far.
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  #21  
Old 09-02-2009, 07:38 PM
QAfred QAfred is offline
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jack pads missing?????must have hit a speed bump with wheels turned hard to the left, car bottomed bending left control arm and ripped off the jack pads on contact...or you did something else really stupid.
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  #22  
Old 09-02-2009, 07:43 PM
Gaelee Gaelee is offline
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Actually, a tow truck operator did something really stupid. See my other thread for details. I'm having to sue the jerk for my insurance deductible.
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  #23  
Old 09-02-2009, 08:36 PM
Supercourse Supercourse is online now
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So you were present as an observer during the tow?

Presumably he did not thave a flatbed?

Did he know enough that raising just one axle to tow could damage the transfer case, and therefore opted to just pull it the 4 blocks in neutral with you steering?

Did the operator use the built-in tow socket on the X3 and ask you for the tow eye from the tool kit?
(This feature of BMWs is fairly common knowledge among those in the vehicle recovery industry.)

Presumably not, as it sounds as though he erroneously attached his cable to a suspension component?

Is it possible that the LF tire already had a bubble in the sidewall from a manufacturing defect?

Is it also possible that the LR jack pad had fallen off previously?
(They apparently do come off a bit too easily.)

I would maybe leave the latter two items out of the case, as they are relatively minor compared to the other costly damage, and harder to prove culpability.
Better to focus on the major effects of the improper procedure so there is less opportunity to have parts of your case open to uncertainty or even disproved.
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  #24  
Old 09-02-2009, 11:19 PM
Gaelee Gaelee is offline
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The car was loaded on to a flat bed. I was not in my car when the tow truck driver gave it a big jerk, at which point he realized it was in park with the emergency brake on and asked me for the keys. Do tell, should he have retrieved something from the trunk to enable safe towing before he started this process?

Apparently, the tow truck operator claims both BMW and AAA could not assess blame. BMW flat out told me they saw hook marks and that the damage was obviously done by improper hook up. Will they put that in writing now? No. AAA did not do an investigation since I opted to go through my insurance company rather than fronting all the money and maybe not collecting in the end.

So, now I am suing this SOB tow truck operator in small claims who probably pulls this on people all the time knowing that the incestuous little group of car "professionals" will not buck ranks for a lowly customer like me.

Now I'm looking for anything I can come up with that will prove the likelihood that the damage reported occurred as a result of improper towing. I know it, they know it but it is too much to expect a magistrate will know it.

In my state, unethical business practices can subject the business owner to treble damages. I am suing under that statute. So the $500 deductible I am out could cost him $1,500 if I can prove it. Honestly, I had not anticipated such a problem getting BMW of Peabody to simply state what they told me at the time, particularly given that I have the insurance company photos. They'll tell me 'yeah, that's a hook mark' but they won't write it down. Gee, thanks.
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  #25  
Old 09-02-2009, 11:47 PM
Supercourse Supercourse is online now
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Quote:
Originally Posted by Gaelee View Post
Do tell, should he have retrieved something from the trunk to enable safe towing before he started this process?
Not essential to use the tow sockets (on p. 109, or thereabouts, Owner's Manual), but I think a good tow truck operator would do that every time with a BMW.

They are neatly concealed, but bigger and better than the more obvious towing loops found on most other makes. (I think tow truck operators ignore those as they are too small for their hook.)

Probably easier, and would have avoided the damage you encountered.

They are too used to crawling underneath other types of vehicles, and swinging their big hook around whatever they think is a good towing point.

But either way, not checking first for the transmission in N and handbrake off is really bad and indicative of poor operating procedures.
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