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Old 11-29-2009, 09:55 AM
SeekingTruth SeekingTruth is offline
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BMW 2009 CPO Consumer Information Statement

Here is the 2009 version of BMW's Certified Pre-Owned Consumer Information Statement. This has more information than you will find at BMW's website at http://www.bmwusa.com/Standard/Conte...y/Default.aspx.

Some interesting additional information:

The website states the Engine is covered, but the actual document excludes piston rings, valves and valve guides.

The website states the Suspension is covered, but the actual document excludes suspension dampers, springs, stabilizer bars and supports/links, control arms and brackets, wishbones, trailing arms, bushings, thrust struts, ball joints, center tie rods, tie rod ends and adjusting sleeves, ideler and pitman arms. Really? What's left?

The weasel wording that BMW uses to protect itself is "there are components or parts on any vehicle that are subject to gradual deterioration or wear". I think it's fair to say just about any part on a car fits this description. I find this pretty lame for a 2 year extended warranty on a luxury car. If a piston ring and valve can't make 2 years beyond the basic factory warranty there is clearly a design problem.

There are plenty of other exceptions also, take a look at the attached PDF of the booklet I scanned.
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File Type: pdf BMW 2009 CPO Consumer Information Statement.pdf (828.7 KB, 1128 views)
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  #2  
Old 11-29-2009, 08:52 PM
tturedraider's Avatar
tturedraider tturedraider is offline
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Quote:
Originally Posted by SeekingTruth View Post
Here is the 2009 version of BMW's Certified Pre-Owned Consumer Information Statement. This has more information than you will find at BMW's website at http://www.bmwusa.com/Standard/Conte...y/Default.aspx.

Some interesting additional information:

The website states the Engine is covered, but the actual document excludes piston rings, valves and valve guides.

The website states the Suspension is covered, but the actual document excludes suspension dampers, springs, stabilizer bars and supports/links, control arms and brackets, wishbones, trailing arms, bushings, thrust struts, ball joints, center tie rods, tie rod ends and adjusting sleeves, ideler and pitman arms. Really? What's left?

The weasel wording that BMW uses to protect itself is "there are components or parts on any vehicle that are subject to gradual deterioration or wear". I think it's fair to say just about any part on a car fits this description. I find this pretty lame for a 2 year extended warranty on a luxury car. If a piston ring and valve can't make 2 years beyond the basic factory warranty there is clearly a design problem.

There are plenty of other exceptions also, take a look at the attached PDF of the booklet I scanned.
It doesn't completely exclude piston rings, valves and valve guides. It limits coverage to defects in material or workmanship. As the contract says the CPO is a warranty against defects in material or workmanship for covered components. It is not an extended service contract. I think a lot of people think of it as a service contract. I think that is probably why BMW has dumped the Original Owner's Protection Plan and begun offering BMW backed extended service contracts.


Thanks for posting this!
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Last edited by tturedraider; 11-29-2009 at 09:03 PM.
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