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X5 E70 (2007 - 2013)
E70 BMW X5 produced between 2007 and 2013. Discuss the E70 X5 with other BMW owners here.

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  #126  
Old 06-29-2010, 11:38 AM
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0428 0428 is offline
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^^ did you not read thru all the posts?

BMW did this, not the dealers. Shame on the Germans.
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  #127  
Old 06-29-2010, 07:32 PM
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Originally Posted by 0428 View Post
^^ did you not read thru all the posts?

BMW did this, not the dealers. Shame on the Germans.
The LED lights, now the Cargo shade. It's payback for World War II I tell you.
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  #128  
Old 06-30-2010, 06:35 AM
e46junkie e46junkie is offline
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Originally Posted by e46junkie View Post
Are we sure they are still 'standard' on the 35d? I've ordered a 35d and my CA called to say it had been dropped. THis was early on after I had ordered the vehicle... Got the call last night to say it had arrived. Will try to pick up this afternoon and will post if it came with...
Just picked up my 35d last night and no luggage shade?!?! My CA told me about it about 2 weeks after I placed the order so it was no surprise to me. Where are we reading that only the gas version was supposed to see the delete of this item? That's the only way I would have leverage against bmwna...

Sweet ride!
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  #129  
Old 06-30-2010, 06:48 AM
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0428 0428 is offline
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Originally Posted by e46junkie View Post
Just picked up my 35d last night and no luggage shade?!?! My CA told me about it about 2 weeks after I placed the order so it was no surprise to me. Where are we reading that only the gas version was supposed to see the delete of this item? That's the only way I would have leverage against bmwna...

Sweet ride!
They proly took yours out and gave it to someone who bitched to them, like me. As verified in previous posts, only the 35i doesn't get it.
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  #130  
Old 06-30-2010, 07:26 AM
335i 335i is offline
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Originally Posted by 0428 View Post
They proly took yours out and gave it to someone who bitched to them, like me. As verified in previous posts, only the 35i doesn't get it.
Probably exactly what happened.

I verified that the luggage shade is in fact in my manual - I don't recall which page, but it has no indication that it is an option, and it gives instructions for using, as well as removing and installing it.. just FYI.
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  #131  
Old 06-30-2010, 07:35 AM
georgejm georgejm is offline
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Originally Posted by e46junkie View Post
Just picked up my 35d last night and no luggage shade?!?! My CA told me about it about 2 weeks after I placed the order so it was no surprise to me. Where are we reading that only the gas version was supposed to see the delete of this item? That's the only way I would have leverage against bmwna...

Sweet ride!
Yes, call your CA and demand the shade as the 35d comes with it. That's a $500.00 item they just snatched from you, a move like that would end my relationship with the CA and dealer. What is this 1980 car salesman stuff, BMW dealers need to get with it.
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  #132  
Old 06-30-2010, 08:01 AM
e46junkie e46junkie is offline
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Originally Posted by georgejm View Post
Yes, call your CA and demand the shade as the 35d comes with it. That's a $500.00 item they just snatched from you, a move like that would end my relationship with the CA and dealer. What is this 1980 car salesman stuff, BMW dealers need to get with it.
I've contacted bmwna... Will send an email to the CA shortly. I wish someone would post some literature on this showing it was deleted from the gas versions only. What's been stated in previous posts is probably not good enough.
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  #133  
Old 06-30-2010, 08:59 AM
ard ard is offline
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Originally Posted by e46junkie View Post
I've contacted bmwna... Will send an email to the CA shortly. I wish someone would post some literature on this showing it was deleted from the gas versions only. What's been stated in previous posts is probably not good enough.
"contacted" as in emails???

Good luck with that... you need to be in their face in person or over the phone.
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  #134  
Old 06-30-2010, 09:07 AM
335i 335i is offline
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Originally Posted by ard View Post
"contacted" as in emails???

Good luck with that... you need to be in their face in person or over the phone.
Yep. +1.

We did PCD and when Donnie delivered the X5 to my wife and I, he specifically stated that the 35d and 50i both came with the roller shades, but that it was odd that the 35i did not..

and they work right next door to the factory

Go get your roller shade
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  #135  
Old 06-30-2010, 10:40 AM
e46junkie e46junkie is offline
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"contacted" as in emails???

Good luck with that... you need to be in their face in person or over the phone.
I'll call if I don't hear from them soon...
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  #136  
Old 06-30-2010, 11:04 AM
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Originally Posted by e46junkie View Post
I'll call if I don't hear from them soon...
For your reference, the bulletin number is: B-1-0210-11-X5-03

Don't you just love CA's?

Either he's a liar or he can't read.
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  #137  
Old 06-30-2010, 11:17 AM
e46junkie e46junkie is offline
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Originally Posted by Jim E. View Post
For your reference, the bulletin number is: B-1-0210-11-X5-03

Don't you just love CA's?

Either he's a liar or he can't read.
Thanks Jim E.... Is this what you referred to in a prior post "I can share information but can't just publicly post a company's proprietary document. "
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  #138  
Old 06-30-2010, 11:22 AM
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hsindogg hsindogg is offline
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Call your CA, then threaten to ask to talk to the dealership manager. Pretty sure CA's have performance reviews that impact their compensation...wave that stick in their face too.
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  #139  
Old 06-30-2010, 11:36 AM
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Originally Posted by e46junkie View Post
Thanks Jim E.... Is this what you referred to in a prior post "I can share information but can't just publicly post a company's proprietary document. "
Yes but bulletin's aren't a secret. For example you can go to http://www.bmwtis.com/ to get bulletins for a fee.
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  #140  
Old 06-30-2010, 11:49 AM
BMW_F1 BMW_F1 is offline
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Originally Posted by Jim E. View Post
Yes but bulletin's aren't a secret. For example you can go to http://www.bmwtis.com/ to get bulletins for a fee.
BMW TIS is for service bulletin's. These bulletin's would come through dealerspeed.net, which is a confidential dealer only website.
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  #141  
Old 06-30-2010, 11:58 AM
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BMW TIS is for service bulletin's. These bulletin's would come through dealerspeed.net, which is a confidential dealer only website.
True but there are always ways to get bulletins and the honest CA's don't hide general bulletins - at least not the one's I've dealt with.
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  #142  
Old 06-30-2010, 06:22 PM
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bigrobb2 bigrobb2 is offline
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My dealer is saying none of the X5's get them now. Not sure how true.
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  #143  
Old 07-01-2010, 07:22 AM
e46junkie e46junkie is offline
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Originally Posted by bigrobb2 View Post
My dealer is saying none of the X5's get them now. Not sure how true.
My CA responded to my email stating that they are only seeing the v8 and M models come in with the shades... He says the exception was the very first month of production. May be true for them, but doesn't make a whole lot of sense that others are still getting them? I've asked him to look at the service bulletin and see what it says.
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  #144  
Old 07-01-2010, 09:13 AM
ard ard is offline
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Originally Posted by e46junkie View Post
My CA responded to my email stating that they are only seeing the v8 and M models come in with the shades... He says the exception was the very first month of production. May be true for them, s.
What a total waste of time...

"I'm seeing it on" is a statement that is designed to seem like it is giving you an answer, but has zero accountability.

WHAT IS THE BMW POLICY is the ONLY question/answer that matters- he knows it and is just shining you on....

Its what 'good' CAs do... neutralize and deflect
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  #145  
Old 07-01-2010, 10:08 AM
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Originally Posted by e46junkie View Post
My CA responded to my email stating that they are only seeing the v8 and M models come in with the shades... He says the exception was the very first month of production. May be true for them, but doesn't make a whole lot of sense that others are still getting them? I've asked him to look at the service bulletin and see what it says.
This is hilarious!

He's only "seeing" them on the V8 and M models because they must be taking them out of the 35d and either selling them to the 35i/35d buyers or perhaps giving it away to save a sale.

If a person has nothing to hide then he should should show you the bulletin which states that it only comes in the V8 and M models.

Remember, ONLY the manufacturer has the right to change vehicle specifications. Dealerships can't pull items out of a vehicle at will without authority to do so by BMW. Well, perhaps they can but the legal system has a cause of action for that - FRAUD!

Once again this was the latest info I was given at the time of my post: http://www.bimmerfest.com/forums/sho...5&postcount=71

If there's a bulletin that supersedes this info then have them show it to you.

Seriously guys, this is unbelievable!
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  #146  
Old 07-01-2010, 10:36 AM
335i 335i is offline
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Originally Posted by Jim E. View Post
This is hilarious!

He's only "seeing" them on the V8 and M models because they must be taking them out of the 35d and either selling them to the 35i/35d buyers or perhaps giving it away to save a sale.

If a person has nothing to hide then he should should show you the bulletin which states that it only comes in the V8 and M models.

Remember, ONLY the manufacturer has the right to change vehicle specifications. Dealerships can't pull items out of a vehicle at will without authority to do so by BMW. Well, perhaps they can but the legal system has a cause of action for that - FRAUD!

Once again this was the latest info I was given at the time of my post: http://www.bimmerfest.com/forums/sho...5&postcount=71

If there's a bulletin that supersedes this info then have them show it to you.

Seriously guys, this is unbelievable!

I would have refused delivery - plain and simple. I would definitely want something in writing explaining that part of the car was not being delivered, and WHY.
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  #147  
Old 07-01-2010, 12:06 PM
Roathd Roathd is offline
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Boot Cover

It is total BS from the dealer. Ask for BMW NA and Germany customer service address. My BMW X5 35D was a week 17 production. It came with the boot roller cover. This clearly is a rip off by the dealer. Get it in writing from the dealer that the factory did not provide the cover and forward the letter to BMW. I would not have accepted the SUV with out it. My vehicle was delayed at the Port due to the seat module issue for over 4 weeks. in good faith The dealer gave me over 1000 dollars to purchase service or accessories for my X5.
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  #148  
Old 07-01-2010, 12:28 PM
e46junkie e46junkie is offline
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Originally Posted by Roathd View Post
It is total BS from the dealer. Ask for BMW NA and Germany customer service address. My BMW X5 35D was a week 17 production. It came with the boot roller cover. This clearly is a rip off by the dealer. Get it in writing from the dealer that the factory did not provide the cover and forward the letter to BMW. I would not have accepted the SUV with out it. My vehicle was delayed at the Port due to the seat module issue for over 4 weeks. in good faith The dealer gave me over 1000 dollars to purchase service or accessories for my X5.

I've got something in the works w/ bmwna so we will see. He said it would probably be next week before I hear back from them. You guys would get a kick out of what I went through to get the price I got, so the car was coming home with me either way. Maybe I'll post the short version of my story after I get this resolved...
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  #149  
Old 07-01-2010, 12:32 PM
notaminivan notaminivan is offline
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e46junkie - Don't protect the dealership. Let's have names. If they are right, then they are a cutting-edge dealership with access to otherwise unknown information, and we would all benefit from knowing a dealer like this. If they are lying to you then you are doing a service for others to protect them from these cheats. Let's have the names, CA and Dealership, and then let's wait for you to get to the bottom of this mystery to see whether this dealership belongs in the hall of shame.

Power to the People (with an internet connection)!
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  #150  
Old 07-01-2010, 12:39 PM
e46junkie e46junkie is offline
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Originally Posted by notaminivan View Post
e46junkie - Don't protect the dealership. Let's have names. If they are right, then they are a cutting-edge dealership with access to otherwise unknown information, and we would all benefit from knowing a dealer like this. If they are lying to you then you are doing a service for others to protect them from these cheats. Let's have the names, CA and Dealership, and then let's wait for you to get to the bottom of this mystery to see whether this dealership belongs in the hall of shame.

Power to the People (with an internet connection)!
Not a chance util I get resolution first... BMWNA should be able to tell me if my car was shipped with the shade.
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