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7 Series - F01 / F02 (2009 - current)
The new re-designed 7 series F01 / F02 leads off the BMW Fxx chassis code!

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  #126  
Old 11-05-2013, 03:46 PM
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TXSTYLE TXSTYLE is offline
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Glad to hear that my man! Always feels good when troubles with our mistresses are fixed.
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  #127  
Old 11-06-2013, 07:43 AM
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+1. I would encourage anyone who was having trouble getting this fix paid for earlier, keep hammering away at them.

Too bad they won't just issue a TSB and fix all of them.
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  #128  
Old 11-25-2013, 01:50 PM
marcg marcg is offline
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Just took mine in today and was told that "it's normal, they all do that". I then gave the SA the revised part number and he said he would do some checking.

Anyone have any advice on what to specifically say or show them to ensure its replaced and that its not "normal"?

I also noticed TXStyle had the steering popping noise. What did they replace to fix that TX?

Marc
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  #129  
Old 11-25-2013, 02:15 PM
BMW7XAudi BMW7XAudi is offline
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Keep at them

It is not normal and probably not the turbos whining. do you research on here and find a puma or service ticket to show them .
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  #130  
Old 11-26-2013, 07:46 PM
marcg marcg is offline
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After giving the SA the revised part number along with telling him about several previous PUMA cases on the same issue, I received an update today that he opened a PUMA case and oil pump is being replaced due to whine.

Thanks to all on the site that has provided insight.
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  #131  
Old 11-26-2013, 07:52 PM
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Quote:
Originally Posted by marcg View Post
After giving the SA the revised part number along with telling him about several previous PUMA cases on the same issue, I received an update today that he opened a PUMA case and oil pump is being replaced due to whine.

Thanks to all on the site that has provided insight.
That's what I'm talkin bout!
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  #132  
Old 12-05-2013, 06:32 AM
UK_BIGGADY_PETE UK_BIGGADY_PETE is offline
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Hey guys, been reading this thread and others with some interest . I've had my BMW 730d (It's the UK, and fuel is twice the US price, so love as I do the 760, we go for diesels mostly) for 6 months now and have just started getting this exact noise in the same circumstances. It's going in next week, but just wondered if anyone knew if the oil pump is the same on the 730d as the 750i. Plus if I've missed any UK guys posting, I'd been interested to hear how they got on with UK dealerships.

Cheers

Pete
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  #133  
Old 12-05-2013, 07:24 AM
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dagoo98 dagoo98 is offline
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Quote:
Originally Posted by UK_BIGGADY_PETE View Post
Hey guys, been reading this thread and others with some interest . I've had my BMW 730d (It's the UK, and fuel is twice the US price, so love as I do the 760, we go for diesels mostly) for 6 months now and have just started getting this exact noise in the same circumstances. It's going in next week, but just wondered if anyone knew if the oil pump is the same on the 730d as the 750i. Plus if I've missed any UK guys posting, I'd been interested to hear how they got on with UK dealerships.

Cheers

Pete
Not sure but it's very unlikely that a totally different would carry the same oil pump.
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  #134  
Old 02-20-2014, 10:37 AM
mejjr66 mejjr66 is offline
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Whining!

Been dealing with this issue for the last 2 months - 2 dealers - first dealer replaced alternator, wrong guess. Second dealer has had car for a month now and has found nothing. Are we sure that it is oil pump? Those who have had pump replaced with new part - any relapse? Please post with any info. Thanks
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  #135  
Old 02-20-2014, 11:00 AM
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Ram750 Ram750 is offline
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Quote:
Originally Posted by marcg View Post
After giving the SA the revised part number along with telling him about several previous PUMA cases on the same issue, I received an update today that he opened a PUMA case and oil pump is being replaced due to whine.



Thanks to all on the site that has provided insight.

Marcg, what's the updated part number? Thanks.
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  #136  
Old 02-20-2014, 11:00 AM
knipper knipper is offline
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4 months and no relapse. However there are a number of items that will produce a whining noise that fluctuates with engine RPMs. It needs to be properly diagnosed.

In my experience you have to listen extremely hard to hear the turbos on this car. The oil pump whine was loud and embarrassing with other people in the car.
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  #137  
Old 03-03-2014, 03:54 PM
mejjr66 mejjr66 is offline
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Update

BMW rep taking a second look at my car, dealer wants to make the oil pump change but BMWUSA reluctant to do so. Dealer has had car since Jan. 21. WTF...
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  #138  
Old 03-03-2014, 06:15 PM
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If you haven't had a loaner during this entire time, I would be thinking small claims court. If you have had a loaner for 6 weeks, then they have already spent $1,000 on internal costs while they mull this over. That's just ignorant.

Everyone else who had it done so far, the dealer opened a PUMA case and made the repair. Something bizarre is going on behind the scenes here if they are wasting that much time and spending that much money to keep you in a loaner. Sorry to hear you are getting jacked around like this.
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  #139  
Old 03-03-2014, 08:58 PM
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Yeah.... That is bananas!
Loaner or not, who's making payments on your car?

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  #140  
Old 03-07-2014, 08:33 AM
mejjr66 mejjr66 is offline
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update 2

Dealer replaced both turbos, picked car up, noise still there, returned car to dealer. BMW rep
says my car was built after new oil pump introduced (3/10). Also says that oil pump problem
happened in warmer climates. On my third loaner, get to meet BMW engineer next week. The saga continues ...
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  #141  
Old 03-07-2014, 02:31 PM
rsk rsk is offline
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Took my 2011 750LI to the Bellevue, WA stealership for the whining noise. The SA said that it is normal and sent me home. Two weeks later took it to the Seattle stealership and the foreman drove my car and realized the problem right away. Now they have ordered a new pump. Waiting for the shipment to arrive. Will update once it is replaced.

cheers
rsk
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  #142  
Old 03-07-2014, 04:19 PM
mejjr66 mejjr66 is offline
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rsk

Rsk, do you know the build date of your car?
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  #143  
Old 03-08-2014, 11:17 AM
rsk rsk is offline
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Quote:
Originally Posted by mejjr66 View Post
Rsk, do you know the build date of your car?
The production date is Dec 3,2010


rsk
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  #144  
Old 03-11-2014, 10:14 PM
rsk rsk is offline
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Finally guys, the freaking whining noise is gone. The second dealer I went to changed the oil pump and reset all adaptations and reset all personal settings (from previous owner). The car now runs like it is supposed to.

Here are the part numbers in case someone needs it.

rsk
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  #145  
Old 03-23-2014, 09:54 PM
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bought my '11 with 20k and it sounds like an old American car with a crazy pulley problem even with the windows closed and if it is the turbo id like if it had a blow off valve instead smh
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  #146  
Old 03-24-2014, 04:28 AM
ajdoha234 ajdoha234 is online now
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Im a little lost on how you guys are getting treated by the dealers. I thought dealerships made money when they worked on cars? I though the service department was the real bread and butter. Hope Im not hijacking the thread...just curious
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  #147  
Old 03-25-2014, 11:36 AM
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MCChuck MCChuck is offline
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Quote:
Originally Posted by rsk View Post
Finally guys, the freaking whining noise is gone. The second dealer I went to changed the oil pump and reset all adaptations and reset all personal settings (from previous owner). The car now runs like it is supposed to.



Here are the part numbers in case someone needs it.



rsk

Rsk,

Sorry to temporarily hijack the thread..

I too had my oil pump replaced as you did. All is much better.

I see the second part of your repair order looks like it is transmission related. Is it when you some to a stop and it slams from 2-1? If yes, what BS are they saying it is? Or did they do something to actually fix it?
I'm having the 2-1 downshift/slam problem. Worse when cold, worse when in sport+. Looking for anyone who has had success in getting it fixed.

Now back to the original topic..



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  #148  
Old 03-28-2014, 12:49 PM
rsk rsk is offline
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Quote:
Originally Posted by MCChuck View Post
Rsk,

Sorry to temporarily hijack the thread..

I too had my oil pump replaced as you did. All is much better.

I see the second part of your repair order looks like it is transmission related. Is it when you some to a stop and it slams from 2-1? If yes, what BS are they saying it is? Or did they do something to actually fix it?
I'm having the 2-1 downshift/slam problem. Worse when cold, worse when in sport+. Looking for anyone who has had success in getting it fixed.

Now back to the original topic..



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As for the transmission, yes I reported the same problem and the dealership said that it is normal. They were not going to do anything abt it. I asked them to upgrade my tranny software and they charged me $150 for it. But it is much better now. I was not going to water any more of my time arguing with them abt this.

rsk
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  #149  
Old 03-28-2014, 01:50 PM
light1 light1 is offline
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What is a PUMA case and is it covered under extended maintenance? I hear noise from my oil pump as well..whining noise
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  #150  
Old 04-25-2014, 01:09 PM
mejjr66 mejjr66 is offline
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Success!

Whining noise gone. Dealer had car for over 2 months. Bottom line - BMW corporate does not want to do repair - costs them 11k! Dealer had a tough time getting part released from Germany. Car is perfect now. If you are having this problem, don't give up. Get the shop foreman to agree that there is a problem and show him these posts from dozens of owners.
Good luck-
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