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Off-Topic
Everything not about BMWs. Posts must be "primetime safe" and in good taste. No personal attacks allowed. Political posting is restricted to the Political Science forum!

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  #1  
Old 07-18-2014, 02:33 PM
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3ismagic# 3ismagic# is online now
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Dealing with Comcast is like the 5th circle of hell!

Imagine a Rube Goldberg machine that makes MC Escher pictures. Now imagine that machine was designed and operated by an army of idiots with 65 IQs and who all sniff glue.

That machine is Comcast.


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  #2  
Old 07-18-2014, 02:53 PM
d geek d geek is online now
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Did you see this?
http://www.slate.com/blogs/moneybox/...vice_call.html
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  #3  
Old 07-18-2014, 03:24 PM
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Dork Knight Dork Knight is offline
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Comcast was recently rated as the worst company in America (presumably to deal with?). The article citing that claims employee pay is deducted for each customer call they take whereby the customer cancels an account. The system is skewed to make each employee fight for their own financial benefit versus any needs of the customer.

If canceling an account is that hard, I can only assume other day-to-day aspects are equally as miserable. Good luck, sincerely.
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  #4  
Old 07-18-2014, 04:43 PM
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Listening to him I suspected that he will be losing money.

That's true. Here it is: http://www.slate.com/blogs/moneybox/...ou_cancel.html
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  #5  
Old 07-20-2014, 06:07 AM
335i Driver 335i Driver is offline
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Not just an isolated incident, I had a Comcast bitch do the same to me. She flat out told me she wasn't going to cancel it and hung up on me. Yes I do believe Comcrap is the worst co. in the country to do business with. American Airlines is the second worst.
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  #6  
Old 07-20-2014, 09:20 AM
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I had to look up the 9 Circles of Hell (Dante's Inferno).
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  #7  
Old 07-20-2014, 09:50 AM
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Quote:
Originally Posted by 335i Driver View Post
Not just an isolated incident, I had a Comcast bitch do the same to me. She flat out told me she wasn't going to cancel it and hung up on me. Yes I do believe Comcrap is the worst co. in the country to do business with. American Airlines is the second worst.
"Smart". Hanging up on you she kept her "bonus" and when you called back somebody else lost his.
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  #8  
Old 07-20-2014, 09:52 AM
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I hated Comcast in Atlanta.

They sucked.

Just plain sucked.


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  #9  
Old 07-21-2014, 02:24 PM
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And these parasites have acquired UNIVERSAL and DirecTV next....

Too bad someone couldn't acquire their sorry asses!

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  #10  
Old 07-21-2014, 07:10 PM
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Originally Posted by MMME30W View Post
I hated Comcast in Atlanta.

They sucked.

Just plain sucked.


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+1
Sadly, in a metro area as large as Atlanta, there's not much competition here...
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  #11  
Old 07-21-2014, 09:09 PM
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Originally Posted by ImolaMMM View Post
+1
Sadly, in a metro area as large as Atlanta, there's not much competition here...
While you might still be stuck with comcast for the internet, you can always pull the plug on TV and use Netflix. I really don't follow sports too closely other than football and now that sunday ticket will be available on the newer video game consoles, I will probably never get cable again or direct tv for that matter.
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  #12  
Old 07-22-2014, 07:50 AM
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It's so fun reading these stories. Comcast is far from perfect, but I had service from them for 5 or 6 years with no issues.

When I was moving I picked up the stuff and went to a comcast location and dropped it off, closed the acct, paid my final bill and went on my merry way - no issues. Maybe it's different if you do it in -person.
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“They are” should always be able to replace “they're.”

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  #13  
Old 07-22-2014, 10:37 AM
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Quote:
Originally Posted by Coconutpete View Post
It's so fun reading these stories. Comcast is far from perfect, but I had service from them for 5 or 6 years with no issues.
And the stock has (nearly) quadrupled in the last 4 years.
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Last edited by Scott ZHP; 07-22-2014 at 10:38 AM.
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  #14  
Old 07-22-2014, 11:33 AM
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I have been with Comcast since 1997, so far I don't remember if we had any issue at all. When the lighting strike burned the box and modem, I took them to the store and they promptly replaced them for me. I called them to cancel Showtime and put HBO in, they did it without any issue. Maybe different places have better services and then some do not.

Last edited by dtkw; 07-22-2014 at 11:35 AM.
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  #15  
Old 07-22-2014, 01:26 PM
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I am going to be in the minority but I like Comcast.
I don't have the TV or the Phone service from them. Just internet. It works as well as expected.
Any issues with monopoly are to be blamed on the municipalities and states that create the monopoly / franchise.

Folks who called Comcast to cancel but were hung up on, you can legally refuse to pay for the service.
You did all that's required of you to cancel. You don't need providers' acquiescence to cancel service.
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  #16  
Old 07-23-2014, 01:53 PM
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Last edited by Capobranco; 07-23-2014 at 01:59 PM.
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  #17  
Old 07-23-2014, 01:59 PM
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We had Comcast for a period of time and their service was horrendous. Days would go by for service to respond - when we called to complain - telephone service agents would say "Comcast was at your house and your front door is painted black" - yeah right.....just a scam - the service techs would blow by the house, check the color of the door, and report in that they attempted a service call - we caught them in the act of doing exactly this - jus' unconscionable. After an especially atrocious week of outages and blown service calls - we said enough. I have fond memories of telling the Comcast service tech who eventually made it to the front door - you are so fired! We replaced Comcast with Direct TV and have never looked back!
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