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Dealer Feedback / Vehicle Problems
Have you had an exceptionally great experience with a particular BMW Center? Have you had a bad experience at your BMW Center? Frustrated by problems or defects with your vehicle? Post your stories or comments here.

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  #1  
Old 03-08-2013, 10:37 AM
Robert A Robert A is offline
Officially Welcomed to the 'Fest
Location: Los Angeles
 
Join Date: May 2003
Posts: 3,353
Mein Auto: BMW 535d
South Bay BMW contact

Jerry Bendl retired. Anyone know who has taken his place?
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Robert A
BMWCCA Member



Current
2014 535d, M Sport, Space Gray/Mocha Nappa
Prior
2007 530i, White/Black, 6MT
2001 530i, Orient Blue/Beige, 5MT
1994 325is, White/Black 5MT
1984 325e, White/Black 5MT
1983 318i, Delphin/Beige 4MT
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  #2  
Old 04-18-2013, 01:19 PM
outie outie is offline
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Location: SoCal
 
Join Date: Nov 2009
Posts: 335
Mein Auto: 2011 M3 ZCP
I am looking for one from SB too since Philippe is gone.
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  #3  
Old 04-28-2013, 08:32 PM
PFol310 PFol310 is offline
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Location: Torrance
 
Join Date: Mar 2013
Posts: 144
Mein Auto: 2013 328i
South Bay BMW contact

Work with Milad.

He's a great guy and absolutely NO BS from him. Tell him Patrick sent you. He some how finds a way to get the deal you want


Sent from BimmerApp mobile app
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  #4  
Old 10-22-2013, 08:23 PM
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reytran reytran is offline
Nothing quite like a 6
Location: Santa Monica
 
Join Date: Jun 2012
Posts: 521
Mein Auto: 09' 650i Cabrio
Quote:
Originally Posted by PFol310 View Post
Work with Milad.

He's a great guy and absolutely NO BS from him. Tell him Patrick sent you. He some how finds a way to get the deal you want


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I used to work with Stephen Gagliano. Not so bad but he's the only one I work with so far. Lots of BS but it's acceptable.
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2009 BMW 650i Cabrio (daily drive)
2011 Audi A4 (groceries, bully, road trip, winter beater, family car)

BMW CCA ID: 473647

Last edited by reytran; 10-22-2013 at 08:25 PM.
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  #5  
Old 10-23-2013, 07:44 AM
UncleJ UncleJ is offline
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Location: Silicon Valley
 
Join Date: May 2006
Posts: 6,516
Mein Auto: '06 X3
Don't fool around -- go up and talk to fest founder Jon Shafer at the Santa Barbara BMW store. jshafer@sbautogroup.com

Last edited by UncleJ; 10-23-2013 at 07:48 AM.
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  #6  
Old 10-23-2013, 08:19 AM
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Popoemt Popoemt is offline
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Location: San Francisco
 
Join Date: Aug 2012
Posts: 2,610
Mein Auto: 2013 740 Li
South Bay BMW contact

Quote:
Originally Posted by UncleJ View Post
Don't fool around -- go up and talk to fest founder Jon Shafer at the Santa Barbara BMW store. jshafer@sbautogroup.com
+1


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2013 740 Li
2007 G35 (trade-in)
2003 Z06 (Black, 50th Anniversary)
2001 Z06 (Torch Red)
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  #7  
Old 10-23-2013, 03:06 PM
mauicoug mauicoug is offline
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Location: Kealakekua, HI
 
Join Date: Apr 2009
Posts: 157
Mein Auto: 2013 F30
I wouldn't use them....they didn't disclose to me about the $1000 build out credit on my 2013 328i. Unfortunately, I had traveled from Hawaii to complete my deal on the redeye on the new month and did not get a chance to check about any changes or incentives available to me.
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2013 328i sedan, HK, just the basics.....
2009 128i vert, retired,blue water, gray leather, prem, com access, hfs, ipod
2006 325i sedan, retired, prem, sport
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  #8  
Old 10-26-2013, 07:59 AM
UncleJ UncleJ is offline
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Location: Silicon Valley
 
Join Date: May 2006
Posts: 6,516
Mein Auto: '06 X3
maui - who was your problem with -- South Bay or Jon?
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  #9  
Old 10-27-2013, 01:41 PM
mauicoug mauicoug is offline
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Location: Kealakekua, HI
 
Join Date: Apr 2009
Posts: 157
Mein Auto: 2013 F30
South Bay...
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2013 328i sedan, HK, just the basics.....
2009 128i vert, retired,blue water, gray leather, prem, com access, hfs, ipod
2006 325i sedan, retired, prem, sport
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  #10  
Old 11-24-2013, 11:48 AM
likegadgets likegadgets is online now
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Location: US
 
Join Date: Jan 2007
Posts: 104
Mein Auto: 2013 750i
Thumbs down

I would pay more not to deal with South Bay BMW. I had leased from them in the past. On a new lease they committed to specific deal and when I arrived to pick up the car they had changed some terms (to their advantage) and in a very sneaky way. I really don't know why would anyone that has access to this forum and has the extensive feedback of dealing with Greg or John in southern CA would consider SouthBay.

And by the way, though I said I would pay more not to deal with them, it turns you don't have to, you usually pay less for a better experience at Pacific or Santa Barbara.

My shoddy experience with them has cost them a half dozen sales from me, friends and family.
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