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X3 F25 (2011 - current)
The latest X3 brings some added style and some new features to the BMW SUV family. Talk about the new F25 now!

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  #1  
Old 03-03-2011, 07:21 AM
E90F25 E90F25 is offline
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NEW 2011 X3 Transmission Noise

I recently took delivery of a new 2011 X3 and detected a noise from the bell housing area at idle. I was told by the dealership the noise was normal (from the torque converter) but there were some sound dampening plugs that were not installed at the factory . Does this sound plausible ? They did whatever they did and the noise is no longer detectable.
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  #2  
Old 03-03-2011, 11:10 AM
E90F25 E90F25 is offline
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ZF 8HP30 transmission - more info

link to you tube video on this transmission. I don't think the model in the video is the 8HP30 it is the base 8HP but there are three variations of it. at 6:09 in the video, there is a rotation of the tranny and you can see on the drivers-side you can see a access hole. I seemed to hear this sound more on the passengers side and its possible this hole is on the passenger side on my variant of the transmission. (8HP30).

youtube.com/watch?v=HhkH3Zc0

Last edited by E90F25; 03-03-2011 at 11:13 AM. Reason: didnt intend to embed the video. Im sure the administrator would like this.
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  #3  
Old 03-07-2011, 11:08 AM
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madurodave madurodave is offline
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Did the added plugs help the noise?
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  #4  
Old 03-10-2011, 09:34 AM
E90F25 E90F25 is offline
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Plug(s) fixed noise

The dealership didnt even show me a picture of this plug thing, but whatever they did underneath there did quiet the noise. The thing was already off the lift and being washed when I asked to go look at it.
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  #5  
Old 03-10-2011, 10:04 AM
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madurodave madurodave is offline
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Quote:
Originally Posted by E90F25 View Post
The dealership didnt even show me a picture of this plug thing, but whatever they did underneath there did quiet the noise. The thing was already off the lift and being washed when I asked to go look at it.
Too bad. I don't know if you do your own work otherwise, but you could always put it on ramps and look underneath.
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  #6  
Old 05-12-2011, 01:44 AM
jhroeland jhroeland is offline
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I have a similar issue. The torque convertor makes rattling noise. The noise is gone when in reverse. The dealer contacted Germany and ordered a new gearbox.
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  #7  
Old 05-12-2011, 07:07 AM
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Evlengr Evlengr is offline
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Quote:
Originally Posted by E90F25 View Post
I recently took delivery of a new 2011 X3 and detected a noise from the bell housing area at idle. I was told by the dealership the noise was normal (from the torque converter) but there were some sound dampening plugs that were not installed at the factory . Does this sound plausible ? They did whatever they did and the noise is no longer detectable.
How do they know this is normal? The vehicle hasn't been around long enough for them to know. Sounds like the standard spring response to me and that they forgot to do something while in shipping mode.
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  #8  
Old 05-12-2011, 08:23 AM
UncleJ UncleJ is offline
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+1, "they all do that", "its normal", "we have never seen that before" -- sounds familiar doesn't it?
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  #9  
Old 05-12-2011, 09:52 AM
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madurodave madurodave is offline
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Quote:
Originally Posted by E90F25 View Post
I recently took delivery of a new 2011 X3 and detected a noise from the bell housing area at idle. I was told by the dealership the noise was normal (from the torque converter) but there were some sound dampening plugs that were not installed at the factory . Does this sound plausible ? They did whatever they did and the noise is no longer detectable.
Sound deadening plugs aka ear plugs....

Quiets the noise right down!

But you need BMW branded ear plugs, for the low, low price of $100 per ear.
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  #10  
Old 05-26-2011, 04:03 AM
jhroeland jhroeland is offline
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Quote:
Originally Posted by jhroeland View Post
I have a similar issue. The torque convertor makes rattling noise. The noise is gone when in reverse. The dealer contacted Germany and ordered a new gearbox.
Just got a call from the dealer telling me they received noise damping plugs from Germany. The factory told them to try this before replacing the gearbox. They will install the plugs this Saterday. Keep you informed if the noise is gone.
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  #11  
Old 05-28-2011, 11:38 PM
jhroeland jhroeland is offline
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Noise damping plugs in the gearbox installed and noise is gone.
Dealer told me that in the 3.5I they are installed in the factory but not on the 2.8I.
Strange policy from BMW to wait until the owner is complaining and then install them.
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  #12  
Old 05-29-2011, 01:14 AM
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Evlengr Evlengr is offline
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Quote:
Originally Posted by jhroeland View Post
Noise damping plugs in the gearbox installed and noise is gone.
Dealer told me that in the 3.5I they are installed in the factory but not on the 2.8I.
Strange policy from BMW to wait until the owner is complaining and then install them.
Sounds like cost cutting. If we get caught we'll fix it. SOP
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  #13  
Old 05-29-2011, 07:52 PM
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madurodave madurodave is offline
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Originally Posted by Evlengr View Post
Sounds like cost cutting. If we get caught we'll fix it. SOP
Or if we cover the noise fewer complaints until it becomes a real problem later...
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  #14  
Old 06-21-2011, 11:55 AM
personaltrain personaltrain is offline
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2011 x3

I also just took possession of a new 2011 X3 just two months ago. I also have a loud rattling noise coming from somewhere bellow. Its mostly doing it in Idle, it sounds like a loud rattling chain or metallic noise. Does this sound familiar to your issue?

I also brought mine back after 24 hours of owning it, and of course I couldn't replicate the noise right then and there.
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  #15  
Old 06-21-2011, 12:43 PM
jhroeland jhroeland is offline
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It's only making that noise when the gearbox is warm. I could not hear the noise inside the car, only outside on idle. They installed the noise damping plugs and the sound was gone. They told me the noise dampers are standard on the 3.5I but not on the 2.8I. Car is driving great no issue with the gearbox. The dealer was instructed by BMW Germany to install the plugs.
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  #16  
Old 08-30-2011, 05:23 AM
Babbage Babbage is offline
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I've noticed that my X3 also rattles, but I've only paid attention when I get in and drive off in the morning (when the transmission is cold). It's an x3 2011 35i, so it should have those plugs.

Since it's been in the dealership for repairs for 3 weeks now (all dash lights came on), I'll mention this now. I don't hear the noise when the doors are closed, but can hear it clearly from outside.
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  #17  
Old 09-13-2011, 05:26 AM
Ken2011 Ken2011 is offline
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You had better see my post on the transmission drive shaft failure. It all started with a noise at idle - pressures were off. 2 trips for masterseal replacement and finally driveshaft broke off the engine - currently in the shop - all this at < 3000miles.
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  #18  
Old 09-29-2011, 03:16 PM
grumpeyoleman grumpeyoleman is offline
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Rattle and stutters of engine

My X3 now 3 months old and just over 3000 miles on clock developed what sounded like an old London Hackney Cab rattle which you could hear on a cold morning when the Hackney Cab had just been started. Took it to the dealership where chief mechanic took it for a test drive. Thankfully he detected the noise too (it had a habit of disappearing sometimes) and agreed that "fixing it would not be a 10 minute job". Rattle noticeable at idle and when pulling away, then later heard it at faster speeds. Another problem is that the engine occasionally "stutters" like a faulty fuel injection system and mechanic thinks that might be associated to the rattle (though I personally doubt this). Finally, dashboard display sometimes does not show as brightly on some days as others and occasionally does not show at all (date, time, mileometer and tripometer readings). I have been given a courtesy car while they have mine for an anticipated 5 days in an attempt to resolve the problems (I hate the word 'issues', call a spade a spade I say). Anyone else have all or any of the above symptoms? The rattle issue appears to be mentioned elsewhere in the forum.
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  #19  
Old 09-29-2011, 05:00 PM
Ken2011 Ken2011 is offline
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Sounds like it might be master seal problems like we had. We also heard the noise when idling in the garage. They replaced the master seal which let to the whole system falling apart.

We just got our X3 back after a month replacing the flanges, driveshaft etc! BMW corporate says its not their problem -"not a factory warranty issue." We still have to pay the lease for the month we had no car and no loaner - otherwise they sue us for breaking the terms of the lease. We are scared to drive this car as I really don't think the problem was bolts coming loose - it sounded more like a tree trunk snapping in a winter storm, not a bolt coming loose.

Corporate now talking to BMW Lincoln to see if they can get them to step up - Lincoln BMW General Manager refuses to answer ANY calls or take emails. I suggest reporting it to NHTSA. Cannot get any attorneys to take the case because there was no personal injury (if we had been killed or hurt there would be enough personal injury money in it to make it worth their while. )

We are trying to get BMW Lincoln dealer to buy back the lease (we are happy to pay for the months we used the car) and put us into a new X3. The dance continues. I thought that BMW would care about customer service, but apparently not.
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  #20  
Old 09-30-2011, 12:29 PM
grumpeyoleman grumpeyoleman is offline
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Thanks for the comment/reply. I'm in the UK and the car is purchased as opposed to leased so here we have reasonable consumer protection laws (as a lawyer I know!).

So far the garage have said they cannot find a fault but by this I assume they mean the computer diagnostics can't show up a fault. The car's rattle all but disappeared before i returned it to the dealership as arranged but they do acknowledge the head mechanic had heard it for himself.

They are at this stage not mentioning the stuttering of the engine (possible fuel injection problem to my mind) nor indeed the disappearing dashboard display for milometer etc.

I have mentioned that it took me 10 minutes to track down this forum where it would appear that others have experienced the rattle at least. Let's see what happens!
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  #21  
Old 10-02-2011, 06:36 AM
cht2011x3 cht2011x3 is offline
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transmission problem

got this problem already on my 2011 x3.....why? anyone have the same problem
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  #22  
Old 10-02-2011, 07:44 AM
Ken2011 Ken2011 is offline
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The noise for us started after a few miles and was most noticeable on idle in the garage.

I took the returned BMW for a test drive - seems that Baron BMW fixed it after a month. However my wife is afraid to drive it "we could have been dead if the drive shaft falls off again at 70 mph)
BMW Corporate seems to have closed the issue as they did not return the call within 5 working days as promised.
I am also a bit peeved that I paid $800 for a month's lease and no loaner and that BMW Lincoln dealer refuses to even take one initial phone call once they suspected they were liable.
It has been suggested by friends that I drop the car off at the dealer who sold it, leave the keys and tell them to whatever they want (sue etc). Apparently that tactic worked for them. Fortunately credit rating is not an issue.
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  #23  
Old 10-02-2011, 09:05 AM
UncleJ UncleJ is offline
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Ken, check your state's lemon laws. Find an attorney who specialize in LL's and engage them. You may well have to pay for this, but what you pay will be recovered when you win the suit or it is settled (which it will be) by BMW. It may just take a "lawyer letter" to get them off top dead center but it will get their attention. Good luck and let us know how this plays out.
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  #24  
Old 10-02-2011, 09:33 AM
grumpeyoleman grumpeyoleman is offline
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While I do not profess any knowledge of US law (I live and practiced law in Scotland) I should be very surprised if there is no clause in the lease (and I assume the car was on lease or lease with a purchase option) that does not give you some measure of protection if the article leased (namely the car) develops a fault renedering it 'not fit for purpose'. I'll be interested to see what transpires. Meanwhile once (if) I make some progress here to resolve my X3's problems, I'll post information here. I have meantime posted similar notes in both the Europe and UK forums on this site.

Last edited by grumpeyoleman; 10-02-2011 at 09:35 AM. Reason: correction
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  #25  
Old 10-07-2011, 11:10 AM
grumpeyoleman grumpeyoleman is offline
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rattle, stuuter and dim/disappearing dash display

Right guys. All fixed after dealer had car for 4 working days. No faults showing up on diagnostics but what BMW UK advised dealer was, after my car data sent to them, was that the car had a fault in the programming and to re-code the car, basically updating software that regulates/governs the engine. Rattle has gone, car no longer stutters intermittently, drives perfectly and what is more the dash display adjusts to ambient outside light conditions as intended and even now shows, in the gear selection bit, when it should be in neutral i.e. a second or two after car is brought to a standstill.

Dealership thought talk of plugs etc was interesting but irrelevant. As the French say 'chacun a son gout' and maybe dealerships in the States have had to deal with rattle problems in a different way.

Anyway, so far so good. Any more problems I will keep you posted but I don't anticipate any. Dealership e-mailed me a synopsis of work done by them for my records, so I have no reason to doubt their integrity.

Last edited by grumpeyoleman; 10-07-2011 at 03:24 PM. Reason: spelling
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