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E90/E91/E92/E93 (2006 - 2013)
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  #1  
Old 02-24-2017, 09:16 PM
The335iGuy The335iGuy is offline
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Did the Dealer Pull a Fast One?

Hello everyone. A couple months ago my 2007 335i was getting a 30ff code for boost pressure too low, and I was too busy with work and had travel coming up so I just took it to the dealership.

They said they replaced all the vacuum lines for the turbos to fix the problem. Car hasn't thrown the code again since then, but today I was in changing my spark plugs and saw that they really only replaced a couple sections of vacuum lines. It looks like they cut the original ones and then replaced only the sections they could easily get to in order to save labor.

Here are pictures:

http://imgur.com/a/grkwT


Is there any legit reason they would have done that? Or did they simply do a half way job in order to bill me more hours for a quick fix?

Thanks._a__a2_
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  #2  
Old Yesterday, 02:56 PM
The335iGuy The335iGuy is offline
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From researching I still can't find anything saying there's a legit reason for the partial replacement. Gonna ask the dealer tomorrow. I'll update this as I get their answers. Any feedback on why they might have done that is appreciated.
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  #3  
Old Yesterday, 03:22 PM
Zooks527's Avatar
Zooks527 Zooks527 is online now
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At a guess, they found the leak in an easily accessible section and just cut and spliced there. Cheap and dirty, plus it fixed the problem. The question becomes whether or not they charged you labor / materials for just the little sections, or for a full replace.

So, you go to the service manager with the receipt showing they replaced everything and get him to agree they cut corners. You then need to decide if you want the $ back for the difference, or if you want to risk them causing another leak while making them replace all the tubes with new (for which you have already been billed).
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Last edited by Zooks527; Yesterday at 03:24 PM.
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  #4  
Old Yesterday, 07:12 PM
The335iGuy The335iGuy is offline
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Quote:
Originally Posted by Zooks527 View Post
At a guess, they found the leak in an easily accessible section and just cut and spliced there. Cheap and dirty, plus it fixed the problem. The question becomes whether or not they charged you labor / materials for just the little sections, or for a full replace.

So, you go to the service manager with the receipt showing they replaced everything and get him to agree they cut corners. You then need to decide if you want the $ back for the difference, or if you want to risk them causing another leak while making them replace all the tubes with new (for which you have already been billed).
Thanks. I looked at the invoice it specifically says "replaced all vacuum lines" and I was charged $536 of labor and $42.99 each for 4 full vacuum hoses. Looks like they billed me for parts I didn't get and labor that didn't happen. The same tech (supposedly) did an oil filter housing gasket change for me that day and I'd never noticed it leaking. Any way I can verify that there's a new gasket in there at this point or that the thing has been opened recently to replace the gasket?
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  #5  
Old Yesterday, 07:34 PM
Porando Porando is offline
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I would go back, show the SA the bill and ask what was replaced according to this bill - fragment or whole? If he say whole, I would invite him to look if indeed he can say that it was done and ask them to replace the whole thing if you actually paid for it or refund you 100%.
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  #6  
Old Yesterday, 08:04 PM
The335iGuy The335iGuy is offline
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Yeah I'm definitely asking for a full refund. I'm not trusting them to work on my car again. I can replace the franken-hoses myself or pay an indy to do it.
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  #7  
Old Yesterday, 08:25 PM
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CALWATERBOY DUE CALWATERBOY DUE is offline
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Quote:
Originally Posted by The335iGuy View Post
Thanks. I looked at the invoice it specifically says "replaced all vacuum lines" and I was charged $536 of labor and $42.99 each for 4 full vacuum hoses. Looks like they billed me for parts I didn't get and labor that didn't happen. The same tech (supposedly) did an oil filter housing gasket change for me that day and I'd never noticed it leaking. Any way I can verify that there's a new gasket in there at this point or that the thing has been opened recently to replace the gasket?

Well dang, son, ya'll got a cell phone? Make use....get a witness....confront Monday.
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  #8  
Old Yesterday, 09:31 PM
The335iGuy The335iGuy is offline
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Yeah I've got pics in the op. Gonna go to the dealer asap if not Monday definitely this week.
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