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7 Series - E65 / E66 (2002 - 2008)
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  #1  
Old 09-09-2011, 05:40 PM
NoChaser NoChaser is offline
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Clogged Cylinder\Oil Leaks & Engine Issues

Has anyone had success in working with BMW USA to resolve issues with an E66? I am having many major issues with my 2003 745Li. The car has had numerous oil leaks and mechanical failures. The car is smoking grey and white smoke. I have been told cylinder heads are clogged and It is leaking oil at the piston rings onto valve stem seals. I have just been told I need a new engine. The extended warranty company will not pay for the tear down unless it is determined to have a broken item. Otherwise, I would be liable to dismantle the engine, they could say no, and [I]'d be stuck with a $9-$16k repair or a car in pieces. I never imagined a new engine at this point of ownership. I have had so many issues with this car it has been unreal. The dream car has in reality been a nightmare! I know the 2003 had the factory warranty extended to 6 years\100k, but this one is clearly a lemon. Is anyone aware of any relief or assistance BMW USA has provided?
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  #2  
Old 09-09-2011, 06:27 PM
HerbP HerbP is offline
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There are a lot of threads here on that subject. Everyone agrees it sucks!
I believe that the extended oil changes, & ethanol fuel are most of the problems. I would try and get your dealer to help convince the warranty company, that a failure is eminent.

Good Luck!
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  #3  
Old 09-09-2011, 06:32 PM
NoChaser NoChaser is offline
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Thank you

I am going to try and get the General Manager at the dealership to work with either the warranty company or BMW North America. I dont care which one but an engine should last longer than 7 years!
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  #4  
Old 09-09-2011, 06:34 PM
HerbP HerbP is offline
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You will get no mercy from BMWNA!!!!!!!!!!!!!!!!!!!!!!!!
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  #5  
Old 09-09-2011, 06:36 PM
NoChaser NoChaser is offline
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Hmmm...

That's nuts!
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  #6  
Old 09-09-2011, 06:40 PM
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you will get no help from BMW of NA

i wish you the best working with your current warranty company
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  #7  
Old 09-09-2011, 06:42 PM
NoChaser NoChaser is offline
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Seven11 - Nice Car!

I have the same color.
Thanks - this sound like it is going to be a dog fight. I'm ready!
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  #8  
Old 09-09-2011, 08:05 PM
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Quote:
Originally Posted by NoChaser View Post
Has anyone had success in working with BMW USA to resolve issues with an E66? I am having many major issues with my 2003 745Li. The car has had numerous oil leaks and mechanical failures. The car is smoking grey and white smoke. I have been told cylinder heads are clogged and It is leaking oil at the piston rings onto valve stem seals. I have just been told I need a new engine. The extended warranty company will not pay for the tear down unless it is determined to have a broken item. Otherwise, I would be liable to dismantle the engine, they could say no, and [I]'d be stuck with a $9-$16k repair or a car in pieces. I never imagined a new engine at this point of ownership. I have had so many issues with this car it has been unreal. The dream car has in reality been a nightmare! I know the 2003 had the factory warranty extended to 6 years\100k, but this one is clearly a lemon. Is anyone aware of any relief or assistance BMW USA has provided?
I wish you the best, how many miles?
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  #9  
Old 09-09-2011, 11:26 PM
dhillon88 dhillon88 is offline
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Damn bro I feel ur pain ..
Hope everything wrks out wth ur warranty ppl
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  #10  
Old 09-10-2011, 09:49 AM
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Since the BMW dealer already told you that you need a new engine shouldn't your extended warranty cover it? Your warranty company needs to work this out with BMW to figure out what makes the most sense. Your car is an 03 and probably has had too many hands messing with the engine over the years. It's not necessarily BMWs fault.
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  #11  
Old 09-10-2011, 12:57 PM
dhillon88 dhillon88 is offline
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Warranty ppl are a**holes they didn't cover my transmission
They kept making excuses we need this n that previos repair bills
Just stupid stuff ...
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sittin on some powder coated jet black 128's
yellow painted calipers
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roof spoiler




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03 Bmw 745li (blackbeast)
99 Tacoma on svt cobra rims
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  #12  
Old 09-10-2011, 02:46 PM
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Quote:
Originally Posted by dhillon88 View Post
Warranty ppl are a**holes they didn't cover my transmission
They kept making excuses we need this n that previos repair bills
Just stupid stuff ...
More proof that extended warranties are nearly worthless (unless you don't have any major issues in which case you don't need the warrnty) as many have said. It's like having health insurance that covers a sprained ankle but not bypass surgery.

If indeed they covered what we expect them to cover based on their claims not on our unrealistic expectations ($16,000 engines, $8,000 transmission, $9,000 weep hole coolant leaks ) they would go out of business. I am so glad I decided against the Carmax car and it's terrible warranty.

Realistically, these companies are fraudulent. I can imagine a CEO saying why should we have to fix a defective BMW coolant pipe that requires 60 hours labor to tear the engine down to fix? (the All German Auto solution is a superb $1500 alternative). The answer to that CEO is "because the warranty you sold me and collected my money for states you will cover it". None of us has enough money to fight these fraudulent clowns in court. It's as if to say, as long as you don't have any major repairs, we'll honor the warranty.
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Last edited by II Kings 9:20; 09-10-2011 at 08:12 PM.
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  #13  
Old 09-11-2011, 06:14 AM
NoChaser NoChaser is offline
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Quote:
Originally Posted by II Kings 9:20 View Post
I wish you the best, how many miles?
the car has 102k miles
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  #14  
Old 09-11-2011, 06:17 AM
NoChaser NoChaser is offline
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Quote:
Originally Posted by Expo BMW View Post
Since the BMW dealer already told you that you need a new engine shouldn't your extended warranty cover it? Your warranty company needs to work this out with BMW to figure out what makes the most sense. Your car is an 03 and probably has had too many hands messing with the engine over the years. It's not necessarily BMWs fault.
the car has predominately been serviced at one dealership. I agree the warranty company should cover this, however, they are saying they will not cover the teardown of the engine and will only cover the engine if it is found to be not related to a maintenance item. An engine should last more than 7 years. In my opinion either it is a BMW issue or a warranty covered item. But we are in the point fingers/piss and moan phase.
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  #15  
Old 09-11-2011, 12:19 PM
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roadfrog roadfrog is offline
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Just another reason why a warranty company will never see a dime of my money. It all started when a claim of my, soon to be wife at the time, was denied a repair to an axle shaft until I could prove that the part "failed" and did not simply wear out. That would have required a company paid by me, to conduct metallurgical testing on the part and, if found to be a failure, the warranty would kick in. If it was deemed a worn item, the repair was on my hook, as would the testing. I have always said that the warranty companies were like casinos....once in a while you gamble and win, but the house almost always comes out ahead. That's why they have the fancy buildings and rich execs.

You have my sympathy, and I am in somewhat the same boat with a minor oil burning problem after idle and repeated P0491/492 ses codes (secondary air flow).

Good Luck!
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  #16  
Old 09-11-2011, 02:28 PM
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Lastcombo Lastcombo is offline
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Quote:
Originally Posted by II Kings 9:20 View Post
More proof that extended warranties are nearly worthless (unless you don't have any major issues in which case you don't need the warrnty) as many have said. It's like having health insurance that covers a sprained ankle but not bypass surgery.

If indeed they covered what we expect them to cover based on their claims not on our unrealistic expectations ($16,000 engines, $8,000 transmission, $9,000 weep hole coolant leaks ) they would go out of business. I am so glad I decided against the Carmax car and it's terrible warranty.

Realistically, these companies are fraudulent. I can imagine a CEO saying why should we have to fix a defective BMW coolant pipe that requires 60 hours labor to tear the engine down to fix? (the All German Auto solution is a superb $1500 alternative). The answer to that CEO is "because the warranty you sold me and collected my money for states you will cover it". None of us has enough money to fight these fraudulent clowns in court. It's as if to say, as long as you don't have any major repairs, we'll honor the warranty.
Well said
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  #17  
Old 09-11-2011, 06:38 PM
HerbP HerbP is offline
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Quote:
Originally Posted by NoChaser View Post
the car has predominately been serviced at one dealership. I agree the warranty company should cover this, however, they are saying they will not cover the teardown of the engine and will only cover the engine if it is found to be not related to a maintenance item. An engine should last more than 7 years. In my opinion either it is a BMW issue or a warranty covered item. But we are in the point fingers/piss and moan phase.

I don't think that could be a maintenance item. The only repair is to rebuild or replace. Let's blame it on the government since they have crammed "Ethanol" down our cars engines, & caused them to build up with carbon deposits.
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  #18  
Old 09-11-2011, 06:44 PM
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I don't think that could be a maintenance item. The only repair is to rebuild or replace. Let's blame it on the government since they have crammed "Ethanol" down our cars engines, & caused them to build up with carbon deposits.
I was going to come back with a snappy Google link showing all the brands with 100% gas and without ethanol- THERE ARE EXACTLY ZERO.
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  #19  
Old 09-11-2011, 06:54 PM
HerbP HerbP is offline
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I was going to come back with a snappy Google link showing all the brands with 100% gas and without ethanol- THERE ARE EXACTLY ZERO.
There is a website out there somewhere. I only run Ethanol free in mine, unless I am traveling. The Ethanol free cost around 20 to 30 cent per gallon more, 93 octane only. The car runs totally different between the two. The only drawback to the Ethanol free is that major companies don't sell it. That means that the additive package is not as good. I also run a bottle of Techron fuel additive every month to make up for that!
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  #20  
Old 09-11-2011, 08:15 PM
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There is a website out there somewhere. I only run Ethanol free in mine, unless I am traveling. The Ethanol free cost around 20 to 30 cent per gallon more, 93 octane only. The car runs totally different between the two. The only drawback to the Ethanol free is that major companies don't sell it. That means that the additive package is not as good. I also run a bottle of Techron fuel additive every month to make up for that!
I like Techron, how do you determine if it is ethanol free- Label on the pump? I imagine that if you can get ethanol free in your burg, the rest of us should be able to also. Next time you are at the ethanol free station, can you ask who the supplier is- mayhap I can see if that supplier provides petrol in my burg.
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  #21  
Old 09-12-2011, 12:27 AM
johndade johndade is online now
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I hope you get it settled, those warranty companies almost always give the run around when they have to pay something for big money. I always get one when i buy a car for peace of mind but after my last i think i would just ride it out and save the 4-5 grand.
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  #22  
Old 09-12-2011, 02:37 AM
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Any Updates on this issue
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  #23  
Old 04-03-2012, 07:20 AM
castercorey castercorey is offline
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Quote:
Originally Posted by NoChaser View Post
Has anyone had success in working with BMW USA to resolve issues with an E66? I am having many major issues with my 2003 745Li. The car has had numerous oil leaks and mechanical failures. The car is smoking grey and white smoke. I have been told cylinder heads are clogged and It is leaking oil at the piston rings onto valve stem seals. I have just been told I need a new engine. The extended warranty company will not pay for the tear down unless it is determined to have a broken item. Otherwise, I would be liable to dismantle the engine, they could say no, and [I]'d be stuck with a $9-$16k repair or a car in pieces. I never imagined a new engine at this point of ownership. I have had so many issues with this car it has been unreal. The dream car has in reality been a nightmare! I know the 2003 had the factory warranty extended to 6 years\100k, but this one is clearly a lemon. Is anyone aware of any relief or assistance BMW USA has provided?
so what was the out come?
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  #24  
Old 04-13-2012, 06:49 AM
NoChaser NoChaser is offline
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Success!

BMW NA is a piece of crap no help what so ever.

However, I was able to work withe dealership to get the warranty company to replace the engine. The car now works like it was designed an purchased. It was completed in Nov '11. The job took 6 weeks to complete but I'm glad I kept pressing the issue.
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  #25  
Old 04-13-2012, 06:55 AM
castercorey castercorey is offline
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whew!!!

Man I'm gald you dodged that bullet!! What is the name of your warranty company?
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Last edited by castercorey; 04-13-2012 at 07:01 AM.
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