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E60 (2004 - 2010)
BMW 5-Series (E60 chassis) was first seen in the Unites States in the fall of 2003 with a 2004 Model Year designation. The E60 is now available as a 528i, 528xi, 535i, 535xi, 550i and a 535xi sports wagon! -- View the E60 Wiki

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  #1  
Old 09-14-2011, 04:57 PM
sunny 2005 bmw sunny 2005 bmw is offline
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Exclamation paint warranty question?

Hi everyone it's me again but this time just a question.

I posted a thread a couple of weeks ago about my paint fading and how to fix it. I finally got a chance to go to a couple of body shops and they all told me the same thing. The clear coat is gone and have to repaint.

One of the body shop also told me that I should contact BMW because they have a warranty on the paint I did some gogleing and didn't find too much on this. Then I called BMW NA they said there is a warranty but have to take it to a dealer I called the dealer they said they dont know who will look at it and will find some info and call me back.

I am just looking to get some details on this because the more I know the more I can fight it because the dealers always do the same thing deny deny deny.

here is a link to my old thread http://www.bimmerfest.com/forums/sho...339&highlight=

As always thank you for any help I can get.
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  #2  
Old 09-15-2011, 07:37 AM
HPIA4v2 HPIA4v2 is offline
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Quote:
Originally Posted by sunny 2005 bmw View Post
Hi everyone it's me again but this time just a question.

I posted a thread a couple of weeks ago about my paint fading and how to fix it. I finally got a chance to go to a couple of body shops and they all told me the same thing. The clear coat is gone and have to repaint.

One of the body shop also told me that I should contact BMW because they have a warranty on the paint I did some gogleing and didn't find too much on this. Then I called BMW NA they said there is a warranty but have to take it to a dealer I called the dealer they said they dont know who will look at it and will find some info and call me back.

I am just looking to get some details on this because the more I know the more I can fight it because the dealers always do the same thing deny deny deny.

here is a link to my old thread http://www.bimmerfest.com/forums/sho...339&highlight=

As always thank you for any help I can get.
If the dealer is not too far, I'll bring it to dealer and show it to SA (then insist on service manager to look at it).
BMWNA only act based off the input of dealer.
If all else fail, can you get your car-insurance to fix it by paying the comprehensive deductible?
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  #3  
Old 09-15-2011, 11:51 AM
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Bad Debt Bad Debt is offline
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Dude as many issues as you have with this car, you should seriously consider driving it off a cliff.
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  #4  
Old 09-15-2011, 02:20 PM
sunny 2005 bmw sunny 2005 bmw is offline
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Originally Posted by Bad Debt View Post
Dude as many issues as you have with this car, you should seriously consider driving it off a cliff.
thanks but no thanks
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  #5  
Old 09-15-2011, 04:38 PM
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Fahrer Fahrer is offline
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Originally Posted by sunny 2005 bmw View Post
thanks but no thanks
At least jump out before it goes over the edge!
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  #6  
Old 09-15-2011, 06:06 PM
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jagu jagu is offline
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Why don't you just put this car o ebay. Trust me, it won't get better.
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  #7  
Old 09-16-2011, 07:42 AM
Ndokiss Ndokiss is offline
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Quote:
Originally Posted by sunny 2005 bmw View Post
Hi everyone it's me again but this time just a question.

I posted a thread a couple of weeks ago about my paint fading and how to fix it. I finally got a chance to go to a couple of body shops and they all told me the same thing. The clear coat is gone and have to repaint.

One of the body shop also told me that I should contact BMW because they have a warranty on the paint I did some gogleing and didn't find too much on this. Then I called BMW NA they said there is a warranty but have to take it to a dealer I called the dealer they said they dont know who will look at it and will find some info and call me back.

I am just looking to get some details on this because the more I know the more I can fight it because the dealers always do the same thing deny deny deny.

here is a link to my old thread http://www.bimmerfest.com/forums/sho...339&highlight=

As always thank you for any help I can get.
Hey man,
The exact same scrateches showed up on my trunk 3 wks ago. I waxed it that weekend and as your video showed, from a far it looked ok but as you came closer the scrateches were still there. I know the clear coat is apparently gone but for a luxury car which is only 7 years old, this is unacceptable. I'm still checking for the paint warranty, all to no avail. I know the anti-rust is 14 years; thats the only long term warranty that I found. I'm as hopefully as you to get a fix because the scratches are beginning to spread from the trunk to the top side of the C-frame to the A-frame, and topside of the front fenders. And just as the video, the sides are still in great condition.
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  #8  
Old 09-16-2011, 11:39 AM
HPIA4v2 HPIA4v2 is offline
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Now, I am curious about this even more.
I know OP bought his car on secondary market, did you own this car since new?

If you did, do you park outside, take your car to detail shop or even polish your own car.
From experience BMW clear-coat is not as hard as Audi or Benz, but still harder than Japanese cars.
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  #9  
Old 09-17-2011, 06:30 PM
gregoryx gregoryx is offline
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I have not been following this but my clear coat came off of my car after going through local car wash. Luckily the car wash is going to pay as they suspect that their employee put the power wash too close and caught a paint chip and got underneath . . . But this is first I've had with paint coming off
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  #10  
Old 09-18-2011, 08:34 AM
sunny 2005 bmw sunny 2005 bmw is offline
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[QUOTE=gregoryx;6324606]I have not been following this but my clear coat came off of my car after going through local car wash. Luckily the car wash is going to pay as they suspect that their employee put the power wash too close and caught a paint chip and got underneath . . . But this is first I've had with paint coming off[/QUO


Its not paint it is the clear coat that is gone. I called the dealer to find out if there is a warranty but still havent gotten an answer back yet. I will update as soon as i do.
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  #11  
Old 09-18-2011, 08:37 AM
sunny 2005 bmw sunny 2005 bmw is offline
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Quote:
Originally Posted by Ndokiss View Post
Hey man,
The exact same scrateches showed up on my trunk 3 wks ago. I waxed it that weekend and as your video showed, from a far it looked ok but as you came closer the scrateches were still there. I know the clear coat is apparently gone but for a luxury car which is only 7 years old, this is unacceptable. I'm still checking for the paint warranty, all to no avail. I know the anti-rust is 14 years; thats the only long term warranty that I found. I'm as hopefully as you to get a fix because the scratches are beginning to spread from the trunk to the top side of the C-frame to the A-frame, and topside of the front fenders. And just as the video, the sides are still in great condition.
At first i thought they were just scraches like someone used a wrong product or chemical to polish etc. When I went to a body shop they said the celar coat is gone that what those scrached are. the sides and door are in almost perfect shape.
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  #12  
Old 09-22-2011, 11:41 AM
sunny 2005 bmw sunny 2005 bmw is offline
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No go with Bmw dealer the car has been repainted so i dont blame them.
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  #13  
Old 09-22-2011, 12:38 PM
Munich77 Munich77 is offline
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Quote:
Originally Posted by sunny 2005 bmw View Post
No go with Bmw dealer the car has been repainted so i dont blame them.
That sucks big tmie - sorry to hear that. At least BMW took a look at it. Just goes to show that a paint meter might not be a bad thing to have when purchasing a car.
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  #14  
Old 09-22-2011, 12:52 PM
sunny 2005 bmw sunny 2005 bmw is offline
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Quote:
Originally Posted by Munich77 View Post
That sucks big tmie - sorry to hear that. At least BMW took a look at it. Just goes to show that a paint meter might not be a bad thing to have when purchasing a car.
thanks i will definatly buy for the next time i look at a used car.
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  #15  
Old 09-22-2011, 01:37 PM
HPIA4v2 HPIA4v2 is offline
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Originally Posted by Munich77 View Post
That sucks big tmie - sorry to hear that. At least BMW took a look at it. Just goes to show that a paint meter might not be a bad thing to have when purchasing a car.
Yep like this one:
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  #16  
Old 12-14-2011, 06:53 AM
cwickberg cwickberg is online now
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I have the same problem with my 2006 wagon. The clear coat has failed on the roof.

I am currently working with BMW as this was a CPO car, and it should not have passed CPO if the entire roof was "repainted"

So far the dealer has been in "stall" mode, but I have bumped it up to BMWNA
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  #17  
Old 12-14-2011, 10:57 AM
N52B30AE N52B30AE is offline
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I believe if you have collision insurance on your car that insurance will take care of it. Its the reason if you buy a used or CPO car that they ask you to bring it into their shop and have it photographed to qualify for collision. If you have collision insurance should cover it. Only think they dont' cover is paint damage from acid rain. Then again depends on your covergae plan.
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  #18  
Old 12-14-2011, 10:59 AM
N52B30AE N52B30AE is offline
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@ sunny 2005 BMW: Did the dealer say if the car was repainted by BMW for the same problem or previous owner took it to there shop of choice. A lot of indy body shops if there not that good won't put the proper amout of clearcoat on.
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  #19  
Old 10-30-2012, 03:46 PM
rogueBMW rogueBMW is offline
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Did anyone ever receive an assistance from BMW NA? I have the exact same problem on my 06 525i.
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  #20  
Old 11-01-2012, 08:01 AM
sunny 2005 bmw sunny 2005 bmw is offline
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No help form BMW they said the car had been repainted. I had to pay out of pocket 1500 to repaint I didnt do it at the dealer.
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  #21  
Old 11-24-2012, 02:24 PM
lpt1600 lpt1600 is offline
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I had the same issue on my hood and roof and had to get it repainted at an indy shop about a year ago and am now having the same problem on my trunk. Going to contact the dealership and escalate it to BMW NA but doubt it'll do any good.
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