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F10 / F11 (2011 - Current)
The new chapter in the highly successful story of the BMW 5 Series Sedan (F10) and wagon (F11)

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  #1  
Old 10-20-2011, 08:46 PM
98bmw540 98bmw540 is offline
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Buyback Offer...Looking for advice

BMW NA has offered a few alternatives to address electrical problems I have experienced on my 2011 550i Sport. Without getting into a lot of detail on the history, the car is well within my states lemon law criteria. During the last prolonged service they agreed to give me my full purchase price, tax, title, reg, etc. less .10 cents per mile since I purchased the car. During the latest repair they basically replaced all the electrical components (alternator, dme, battery and wire harness). The service manager seemed convinced they found/fixed the problem (loose ground screw) and I have since driven the car about 700 miles without issue. Other than the problems I have had, I love the car, 13k miles.

Which option would you go with:

1. Apply the full Buyback amount towards a new 2012 550 at dealer cost (I would need to pony up about $6k to get a similarly equipped new model since I purchased used at a steep discount)

2. Keep my car and take their offer for additional 2 year warranty (If I do this, would I still be eligible for a Buyback offer in the future if serious problems came up again)

3. Take the cash and go deal hunting again.

appreciate any thoughts.
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  #2  
Old 10-20-2011, 09:52 PM
Raddius Raddius is offline
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Full buyback. Why would you want to keep a lemon? And if you don't want to fork over $6k for a new one look at something else the buyback price will cover.
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  #3  
Old 10-20-2011, 11:23 PM
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1. Get a new car. This time you have all the experience with the car to know what you do and don't need. 6k is nothing on a 70k car. Plus you have the peace of mind knowing that you're starting on a clean slate. Maybe you could even do a ED to shave some cost and go to Germany. I wouldn't not keep a problematic car with the electrical Gremlins you mentioned. They're like cockroaches, you see 1 there's 100 hiding.
or
3. Go for something entirely different like a CLS550
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  #4  
Old 10-21-2011, 05:37 AM
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If you and they really think they found the root cause, then I'm not sure it's still a "lemon" (I don't mean from a legal sense, I mean peace of mind). If you have full assurance that if the problem returns, you can get the same buyback offer, and you really like the car, I say keep it. You could go the replacement route, but it will cost you some $$$ and besides, who knows what might be wrong with a new one?
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  #5  
Old 10-21-2011, 05:43 AM
snj1013 snj1013 is offline
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I would take the warranty and see what happens. Being an Electrical Engineer that has worked in the Automotive Industry, a loose ground can cause all sorts of intermittent problems on todays vehicles.
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  #6  
Old 10-21-2011, 05:58 AM
PsychDoc1 PsychDoc1 is online now
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Additional two year warranty at no additional cost to you???!!!

#2 in a heartbeat. As you say, if there continue to be problems you still have the implicit offer of the full buyback.

That two year extention on your original warranty is worth at least $3000.
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  #7  
Old 10-21-2011, 06:30 AM
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If you didn't have to pony up any money I would say choose option 1 and get a new car, but since you'd have to pay around $6k I say go with option 2.
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  #8  
Old 10-21-2011, 07:48 AM
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Do a simple calculation. How long have you had your car for? Take the $6K difference that you would have to add to new vehicle and divide that by number of months you owned the car....if the price is not too steep, consider you had been leasing yours for a great deal, and now go ahead and "trade up" for a new car, which in terms of resale value would probably be better (MY 12 vs. 1st year production cycle model 11). PLUS, you're getting a brand NEW car. Not a 13K+ mile car that was gutted and rebuilt.

If, however, you only owned the car for 3-4 months, it may not be worth it.
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  #9  
Old 10-21-2011, 09:04 AM
jgscott987 jgscott987 is offline
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If you decide to keep the car, are you giving up the right to take a buyback if the problems return? If so, I'd hand them the keys. If you retain the right to sell the car back to them if the problems come back, I'd probably keep it along with the add'l 2-year warranty.

Last edited by jgscott987; 10-21-2011 at 09:15 AM.
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  #10  
Old 10-21-2011, 10:15 AM
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Needsdecaf Needsdecaf is offline
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Quote:
Originally Posted by TJPark01 View Post
1. Get a new car. This time you have all the experience with the car to know what you do and don't need. 6k is nothing on a 70k car. Plus you have the peace of mind knowing that you're starting on a clean slate. Maybe you could even do a ED to shave some cost and go to Germany. I wouldn't not keep a problematic car with the electrical Gremlins you mentioned. They're like cockroaches, you see 1 there's 100 hiding.
or
3. Go for something entirely different like a CLS550
Exactly my thoughts.

If you bought used, as I did, chances are your car is a very early build model. There are enough upgrades since then that make it worth getting a 2012.

1. or 3. for sure.
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  #11  
Old 10-21-2011, 10:16 AM
022010JKC535i 022010JKC535i is offline
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Take 3 - BMW bought back my '10 535i due to fuel system problems and they provided me a check as my only option which was fine. Somehow, I ended up $1,600 ahead because I made a better deal overall on the '11 model than I did with the '10 model and the '10 was about to need new shoes (tires) so I was really ahead by $2,600 for a car I put nearly 20K miles on! For me at least, I perceived BMW as extraordinarly fair based on how quickly they responded to buy the car back and they are obviously interested in their long term reputation. Just try to make a better deal on the new car.
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  #12  
Old 10-21-2011, 10:55 AM
jygesq jygesq is offline
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take cash & run

yo u can always make a deal on a new car. If BMW is buying car back they know it is a problem car,
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  #13  
Old 10-21-2011, 11:04 AM
FastMarkA FastMarkA is online now
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Get rid of the car.
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  #14  
Old 10-21-2011, 01:18 PM
98bmw540 98bmw540 is offline
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Quote:
Originally Posted by 022010JKC535i View Post
Take 3 - BMW bought back my '10 535i due to fuel system problems and they provided me a check as my only option which was fine. Somehow, I ended up $1,600 ahead because I made a better deal overall on the '11 model than I did with the '10 model and the '10 was about to need new shoes (tires) so I was really ahead by $2,600 for a car I put nearly 20K miles on! For me at least, I perceived BMW as extraordinarly fair based on how quickly they responded to buy the car back and they are obviously interested in their long term reputation. Just try to make a better deal on the new car.
The dealer has offered to sell me the 2012 at his cost (he would use the numbers I find from researching), less any rebates, etc. So I am pretty sure I would be getting rock bottom pricing.

I guess I am asking what the difference in resale would be on the 2 cars after 3-4 years. The 12 would have 13k fewer miles, but the 11 would have over 1 year of warranty left. From a pure financial perspective, if the spread were not more than $6k in 3-4 years, I just assume not have to shell out any more money.
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  #15  
Old 10-21-2011, 02:02 PM
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Needsdecaf Needsdecaf is offline
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13k miles vs. 1 year warranty is honestly going to be a net wash in the wholesale market.

But honestly, I've seen electrical problems crop up in my former Volvo life and they aren't pretty...and they don't go away gently.
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  #16  
Old 10-21-2011, 04:05 PM
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dunderhi dunderhi is online now
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Quote:
Originally Posted by 98bmw540 View Post
The dealer has offered to sell me the 2012 at his cost (he would use the numbers I find from researching), less any rebates, etc. So I am pretty sure I would be getting rock bottom pricing.

I guess I am asking what the difference in resale would be on the 2 cars after 3-4 years. The 12 would have 13k fewer miles, but the 11 would have over 1 year of warranty left. From a pure financial perspective, if the spread were not more than $6k in 3-4 years, I just assume not have to shell out any more money.
Have you considered doing a European Delivery on the new car? Then cost differential would be even less.
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  #17  
Old 10-21-2011, 04:30 PM
022010JKC535i 022010JKC535i is offline
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Quote:
Originally Posted by 98bmw540 View Post
The dealer has offered to sell me the 2012 at his cost (he would use the numbers I find from researching), less any rebates, etc. So I am pretty sure I would be getting rock bottom pricing.

I guess I am asking what the difference in resale would be on the 2 cars after 3-4 years. The 12 would have 13k fewer miles, but the 11 would have over 1 year of warranty left. From a pure financial perspective, if the spread were not more than $6k in 3-4 years, I just assume not have to shell out any more money.
I agree with you based on the scenario placed up front is the electric never haunts again down the line after the warranty; however, it is also true BMW would not be buying back the car unless they know it is a problem car. Therefore, I have to agree with the others on this post regarding electrical problems to beware. Thus, get rid of the car but consider #3 by at least checking with other dealers first to see if a better deal can be had. I always try to dot my i's and cross my t's - cheers!
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  #18  
Old 10-21-2011, 05:28 PM
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Here's my Option 4.

There's another thread where a guy with a nicely optioned 2011 550i needs to get out of his lease and is willing to offer a very attractive cash incentive. Assuming that car doesn't have any stories (which is a big "if"), I would:
  1. Take the buy back offer. No matter how well they "fixed" it, you will always wonder when the problems will crop up again, and it will ruin your enjoyment of the car. (You mention you bought it used: any chance it was a Trade Assist and the prior owner had those same issues?)
  2. Assume the other guy's lease if the car is clean. Take his incentive and the buy back cash and salt it away.
  3. Drive the 550 for another year, then start looking around. Something new will catch your eye. (In my case, I am dying to see the new F30 M3. But a CPO 2012 650i would also be tasty).
  4. If you haven't already, join BMWCCA. That way you will get the great BMWCCA rebate when you get your next car.
  5. When you find that next "dream car", put the 550 on Swapalease, take the cash you've socked away and order the EXACT combination of colors and options you want.
  6. Take Euro delivery, and revel in getting PRFECISELY the car you want at an absolute killer deal.
Is that "exactly" what you should do? Probably not. But there are a whole lot of other options out there than the 3 you listed. Good luck!
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  #19  
Old 10-21-2011, 05:33 PM
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Heaven is where the police are British, the cooks are French, the cars are German, the lovers are Italian and it is all organised by the Swiss.

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  #20  
Old 10-21-2011, 09:13 PM
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Option 1 without a doubt. You'd be trading in a used car for a brand new one for "only" $6,000. Since you are buying, the one year newer car will make up for the depreciation hit you'll take when you later sell it. And since the car is working fine now, do ED, and that $6,000 difference will be nearly erased.
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  #21  
Old 10-23-2011, 03:53 PM
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I'd say option 3 no doubt! Maybe you can get a better deal on a newer BMW. Or if you decide you don't want a BMW anymore, you can try something else.
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  #22  
Old 10-23-2011, 04:23 PM
snj1013 snj1013 is offline
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I think some of you are reading too much into BMW "offering" to buy the car back, like they know the car still has problems. The OP stated that the vehicle's problems met the "lemon law criteria" for his state. BMW doesn't have a choice but to offer to buy the car back.

I still say take the warranty which is worth a couple of thousand bucks vs spending $6K on a 2012. The time the OP has spent dealing with the vehicle's issues up until now is a "spent cost". He shouldn't make decisions on what has happened, but what is likely to happen in the future. I'm sure a lot of you think the problems will continue. If they do, it probably won't be long, and the OP can take the buyout at that point. If the problems are resolved, the OP has a vehicle he loves, with an extended warranty in his back pocket.

Last edited by snj1013; 10-23-2011 at 04:30 PM.
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  #23  
Old 10-23-2011, 04:26 PM
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Originally Posted by snj1013 View Post
I think some of you are reading too much into BMW "offering" to buy the car back, like they know the car still has problems. The OP stated that the vehicle's problems met the "lemon law criteria" for his state. BMW doesn't have a choice but to offer to buy the car back.

I still say take the warranty which is worth a couple of thousand bucks vs spending $6K on a 2012. The time the OP has spent dealing with the vehicle's issues up until now is a "spent cost". He shouldn't make decisions on what has happened, but what is likely to happen in the future. I'm sure a lot of you think the problems will continue. If they do, it probably won't be long, and the OP can take the ****out at that point. If the problems are resolved, the OP has a vehicle he loves, with an extended warranty in his back pocket.
I couldn't disagree more. Having owned a car that qualified for lemon law status, the manufacturer has much more power than you think.
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Heaven is where the police are British, the cooks are French, the cars are German, the lovers are Italian and it is all organised by the Swiss.

Hell is where the police are German, the cooks are English, the cars are French, the lovers are Swiss, and it is all organised by the Italians
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  #24  
Old 10-23-2011, 04:32 PM
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Your lemon law rights are statutory so BMW cannot force you to waive it. Consult a lawyer in your state just to conform this, but I am very certain that I a right.

Having said that, I'd take the buyback offer and do Euro delivery on a new 2012 model car.
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Last edited by jagu; 10-23-2011 at 04:34 PM.
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  #25  
Old 10-23-2011, 04:39 PM
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you have a window of opportunity to wipe the slate clean with a new car. The used car you bot obviously had many issues, and perhaps the previous owner sold the car for those same reasons. Keep in mind that when you go to sell this car it's going to show all the history of repairs which may diminish it's value or desirability in the future, not to mention that the next owner will be the third. This may cancel the 6k that you will have to spend.
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