Welcome to Bimmerfest -- The #1 Online Community for BMW related information! Please enjoy the discussion forums below and share your experiences with the 200,000 current, new and past BMW owners. The forums are broken out by car model and into other special interest sections such as BMW European Delivery and a special forum to voice your questions to the many BMW dealers on the site to assist our members!

Please follow the links below to help get you started!

Go Back   Bimmerfest - BMW Forums > The Best of Bimmerfest! > Performance Center Delivery

Performance Center Delivery
Are you interested in picking up your new BMW at the Performance Delivery Center in beautiful South Carolina? Get all your questions about picking up your car answered here by staff from the Performance Delivery Center and other members who have already had the experience! ... View the PDC Wiki -- View the Delivery Date Calendar -- Add Your Delivery Date to the Calendar

Reply
 
Thread Tools Display Modes
  #1  
Old 11-03-2011, 12:10 PM
PyratOne PyratOne is offline
Officially Welcomed to the 'Fest
Location: MA
 
Join Date: Jul 2010
Posts: 122
Mein Auto: 2007 E90 (1M soon)
New Policy regarding floor mats?

Hi Jonathan.

I have an ED redelivery on 11/17 of 1SeriesM. I've been monitoring what mats people are getting at PCD upon redelivery. Seems some get a 1M-specific mat that has M logo and orange stitching. My understanding is that the dealer I bought the car from is billed for whatever mats I receivee during redelivery.

I was able to make contact with Ginger, she said (Im paraphrasing) "plain black mats only".

So, Im asking - how do I get these 1M-specific mats? Does my CA have to "OK it" first?

thanks, looking forward to my delivery on the 17th.
__________________
Reply With Quote
Advertisement
  #2  
Old 11-06-2011, 08:08 PM
SamS's Avatar
SamS SamS is offline
Officially Welcomed to the 'Fest
Location: Dallas
 
Join Date: Jan 2011
Posts: 792
Mein Auto: 2013 ActiveHybrid 3
Would love to know the answer to this as well. I'm awaiting PCD redelivery of my ED M3.
Reply With Quote
  #3  
Old 11-06-2011, 09:01 PM
ProRail ProRail is offline
"Clunker" *****
Location: Columbia MD
 
Join Date: May 2006
Posts: 4,599
Mein Auto: 1999 BMW 528A--165K
Quote:
Originally Posted by PyratOne View Post
Hi Jonathan.

I have an ED redelivery on 11/17 of 1SeriesM. I've been monitoring what mats people are getting at PCD upon redelivery. Seems some get a 1M-specific mat that has M logo and orange stitching. My understanding is that the dealer I bought the car from is billed for whatever mats I receivee during redelivery.

I was able to make contact with Ginger, she said (Im paraphrasing) "plain black mats only".

So, Im asking - how do I get these 1M-specific mats? Does my CA have to "OK it" first?

thanks, looking forward to my delivery on the 17th.
They supply floor mats? When did this start?
Reply With Quote
  #4  
Old 11-06-2011, 09:08 PM
SamS's Avatar
SamS SamS is offline
Officially Welcomed to the 'Fest
Location: Dallas
 
Join Date: Jan 2011
Posts: 792
Mein Auto: 2013 ActiveHybrid 3
Quote:
Originally Posted by ProRail View Post
They supply floor mats? When did this start?
2012 models have floor mats standard. Dunno the story with the 1M since technically it's an '11.
Reply With Quote
  #5  
Old 11-07-2011, 07:57 PM
alewifebp's Avatar
alewifebp alewifebp is offline
Officially Welcomed to the 'Fest
Location: Northern NJ
 
Join Date: Sep 2008
Posts: 920
Mein Auto: 2014 550i
My late model year 2011 came with floor mats from the factory.
__________________
ED on 7/18/2014: 2014 550i, Space Gray, Mocha. M Sport, Cold Weather, DAP, Executive, Lighting
PCD on 9/6/2011: 2011 550i, DSB, black/oyster. Prem 2, Conv, Ventilated, HUD, Sport, DHP, SAT
Reply With Quote
  #6  
Old 11-08-2011, 08:26 PM
ProRail ProRail is offline
"Clunker" *****
Location: Columbia MD
 
Join Date: May 2006
Posts: 4,599
Mein Auto: 1999 BMW 528A--165K
Quote:
Originally Posted by alewifebp View Post
My late model year 2011 came with floor mats from the factory.
So is this really a big deal? $50 floormats in a $50 K car? Let's get real.
Sorry, everybody. I'm being maudlin. But all this tsuris about floor mats...why all the stress over such a small amount of money?

Last edited by ProRail; 11-08-2011 at 08:53 PM. Reason: typo and reservations
Reply With Quote
  #7  
Old 11-09-2011, 04:49 AM
PyratOne PyratOne is offline
Officially Welcomed to the 'Fest
Location: MA
 
Join Date: Jul 2010
Posts: 122
Mein Auto: 2007 E90 (1M soon)
Quote:
Originally Posted by ProRail View Post
So is this really a big deal? $50 floormats in a $50 K car? Let's get real.
Sorry, everybody. I'm being maudlin. But all this tsuris about floor mats...why all the stress over such a small amount of money?

Well, ProRail , I have to ask a few question myself first. I'm relatively new here so forgive me. I must have missed something, are you the moderator of subjects on Bimmerfest that warrant a "big deal"? Could you please post those criteria? I'd like to save myself future embarrassment.


What I don't understand, though, is your motivation to actually POST on this thread. Really, Im confused. If you feel this post is no big deal, move on. There are thousands of other threads to keep you occupied. Or is your motivation to jump into threads and announce worthiness? I just don't see how you (this post) are adding to the Bimmerfest community. Again, Im new so please explain.


Some follow-on facts that may help others understand (and maybe deem this thread worthy)

1) The 1M is a one-year production only. And I'll admit, there is a certain sense that this car might be a 'collectible'. All the accessories associated with it will be in short supply, and for a limited time (ex, 1M-specific floor mats with M-logo and matching orange stitching, 1M car cover, poster, limited edition - print, 1:43 scale model). Im trying to gather information on how to get these items. Above that, though, I just think the 1M mats are really cool looking!

2) Not that I really feel its anyone's business, but the car was much less than $50K.


3) The 1M-specific mats are much more than $50. Upwards of $200 from what I can determine.

4) Others in the 1M community have received these special mats FREE during recent PCD deliveries. However, BMW has recently changed policy on which PCD 1M's get the 1M-specifc mats free. Im trying to determine that policy change. If they are not supplied during PCD, I would like to know how to get them before supplies run out.
__________________

Last edited by PyratOne; 11-09-2011 at 04:54 AM.
Reply With Quote
  #8  
Old 11-09-2011, 10:05 AM
JimD1 JimD1 is offline
Officially Welcomed to the 'Fest
Location: Lexington, SC
 
Join Date: Jun 2009
Posts: 887
Mein Auto: 128i convertible
Pyrat,

I think you need to talk to your dealer. You may want to review this thread:

http://www.bimmerfest.com/forums/sho...highlight=mats

What Jonathan says in that thread is the PCD policy is that the vehicle has to have carpet mats for them to do the delivery. They want to standardize and some people (like me) were getting delivery without mats (which I would agree is kind of tacky). I forgot to bargain for them and thought the dealership might be generous. They weren't so I just ordered a set when I got home. But I can understand a point of view that it reflects poorly on the PCD when the car doesn't have mats. And I can see the opportunity for somebody to make a scene which would best be avoided. So I can see some logic.

But if the PC just says you need carpet mats and there are two kinds available for the 1M, I think you need to talk to the dealer you bought from about what is on order for your car. I would want the 1M specific mats too. If your dealer gives you a hard time, you might be able to order on line from Tischer and have them delivered to the PC. I would ask Jonathan first, however, to make sure it is OK (could be confusing for them). Another way to get a discount would be if you were a BMWCCA member (good thing to do if you haven't already anyway).

Jim
Reply With Quote
  #9  
Old 11-10-2011, 09:04 PM
ProRail ProRail is offline
"Clunker" *****
Location: Columbia MD
 
Join Date: May 2006
Posts: 4,599
Mein Auto: 1999 BMW 528A--165K
Quote:
Originally Posted by PyratOne View Post
Well, ProRail , I have to ask a few question myself first. I'm relatively new here so forgive me. I must have missed something, are you the moderator of subjects on Bimmerfest that warrant a "big deal"? Could you please post those criteria? I'd like to save myself future embarrassment.


What I don't understand, though, is your motivation to actually POST on this thread. Really, Im confused. If you feel this post is no big deal, move on. There are thousands of other threads to keep you occupied. Or is your motivation to jump into threads and announce worthiness? I just don't see how you (this post) are adding to the Bimmerfest community. Again, Im new so please explain.


Some follow-on facts that may help others understand (and maybe deem this thread worthy)

1) The 1M is a one-year production only. And I'll admit, there is a certain sense that this car might be a 'collectible'. All the accessories associated with it will be in short supply, and for a limited time (ex, 1M-specific floor mats with M-logo and matching orange stitching, 1M car cover, poster, limited edition - print, 1:43 scale model). Im trying to gather information on how to get these items. Above that, though, I just think the 1M mats are really cool looking!

2) Not that I really feel its anyone's business, but the car was much less than $50K.


3) The 1M-specific mats are much more than $50. Upwards of $200 from what I can determine.

4) Others in the 1M community have received these special mats FREE during recent PCD deliveries. However, BMW has recently changed policy on which PCD 1M's get the 1M-specifc mats free. Im trying to determine that policy change. If they are not supplied during PCD, I would like to know how to get them before supplies run out.
Valid point, I guess. I've never been into collectibles, but according to Antiques Roadshow they are worth a lot of money. Sorry I rained on your parade.
Reply With Quote
  #10  
Old 11-13-2011, 08:38 PM
stonemik's Avatar
stonemik stonemik is offline
MPowered RPh
Location: Dallas, Tx
 
Join Date: Jun 2011
Posts: 330
Mein Auto: '11 M3 Comp & '12 528Xi
In DE I had just plain black bmw (non-logo) matts... At redelivery I had TADA! the M3 matts
__________________



'12 528i xDrive/Mohave/Beige/Premium/gadgets


'11 M3 - Coupe/Space Gray/Black/Aluminum/Comp/Conv/Cold/Prem2/CF all around
Reply With Quote
  #11  
Old 11-14-2011, 07:42 AM
I-Won-Today I-Won-Today is offline
'Fest Sponsor
Location: BMW Performance Center
 
Join Date: Feb 2007
Posts: 1,188
Mein Auto: Anything with wheels
I'll try to confirm and simplify this as best I can.

Starting with September / October 2011 production, all vehicles (with the exception of 3 series sedans) will come with plain solid color carpet floor mats from the factory (that match the interior of the vehicle).

The 3 series sedans that we deliver here will continue to have carpet mats ordered and placed in the vehicle prior to deliver. The cost of these mats will be charged to the dealer. The choice of mats cannot be chosen and they cannot be declined. This is clearly stated to the CA on mutiple documents and is actually stated on the online reservation form that by submitting this request, they are authorizing us to install mats in the vehicle (if it doesn't ship fromt he factory with mats) and billed to the dealer.

Now... the vehicles that are supposed to have mats from the factory don't always arrive with them. In these situations, mats will have to be ordered during the PDI here and billed to warranty.

Currently the plain mats the factory is providing are not available to order. In these situations were mats are needed, the normal BMW mats are installed for that model.

Hope this helps to clarify the current situation.
__________________
Jonathan Stribble
BMW Performance Center
Product Support Specialist
Click here to visit the BMW Performance Center website.



Thanks to everyone that donated to my fundraising effort supporting the American Cancer Society.
Donations can still be made by clicking the banner below.

Reply With Quote
  #12  
Old 11-14-2011, 07:52 AM
SamS's Avatar
SamS SamS is offline
Officially Welcomed to the 'Fest
Location: Dallas
 
Join Date: Jan 2011
Posts: 792
Mein Auto: 2013 ActiveHybrid 3
Quote:
Originally Posted by I-Won-Today View Post
Hope this helps to clarify the current situation.
Hi Jonathan,

I'm still confused! I took ED of my '12 M3 coupe last month. It had the standard black mats.

When I take PCD redelivery next month (hopefully), will I get the ///M mats? Or did you mean that ///M mats are no longer offered, at all?
Reply With Quote
  #13  
Old 11-14-2011, 08:07 AM
I-Won-Today I-Won-Today is offline
'Fest Sponsor
Location: BMW Performance Center
 
Join Date: Feb 2007
Posts: 1,188
Mein Auto: Anything with wheels
ED provides plain floormats for all of their vehicles, therefore no other floor mats are provided or installed.

We will only order and install floormats for a vehicle that does not originally come with some form of floor mats from the factory (at this point this only applies to new 3 series sedan variants). This doesn't apply to ED vehicles as they would provide mats in Europe for delivery of these models.

From this point forward, anyone wishing to have a special floor mat (including rubber mats) would have to order them seperately from their dealer.
__________________
Jonathan Stribble
BMW Performance Center
Product Support Specialist
Click here to visit the BMW Performance Center website.



Thanks to everyone that donated to my fundraising effort supporting the American Cancer Society.
Donations can still be made by clicking the banner below.

Reply With Quote
  #14  
Old 11-14-2011, 08:43 AM
SamS's Avatar
SamS SamS is offline
Officially Welcomed to the 'Fest
Location: Dallas
 
Join Date: Jan 2011
Posts: 792
Mein Auto: 2013 ActiveHybrid 3
Thank you Jonathan, makes sense now.
Reply With Quote
  #15  
Old 11-14-2011, 07:29 PM
ProRail ProRail is offline
"Clunker" *****
Location: Columbia MD
 
Join Date: May 2006
Posts: 4,599
Mein Auto: 1999 BMW 528A--165K
Sorry, everybody. Had no idea free floormats were such a big deal. My bad.
Reply With Quote
  #16  
Old 11-14-2011, 10:31 PM
FlzRider FlzRider is offline
Registered User
Location: Miami, FL
 
Join Date: Aug 2011
Posts: 41
Mein Auto: '11 AW 1M
PyratOne, be sure to update us after picking up your car. It sounds like you won't be getting the 1M mats, but I am crossing my fingers anyway.
Reply With Quote
  #17  
Old 11-20-2011, 08:01 PM
PyratOne PyratOne is offline
Officially Welcomed to the 'Fest
Location: MA
 
Join Date: Jul 2010
Posts: 122
Mein Auto: 2007 E90 (1M soon)
no mats, nada. Not even plain black ones. Im gonna ask my CA one more time, then suck it up and buy them hopefully before they run out.


However, VPC repaired (replaced?) my passenger rear damaged rim. Looks brandy new. What a program, awesome.

The whole experience was amazing, as you all know. Most fun of the day was tossing around thier 1M on the little technical track. Me and brother were literallly giddy.

Now, if I could just get proof they did the 1200 mile M-service at VPC........
__________________
Reply With Quote
  #18  
Old 11-20-2011, 08:45 PM
SamS's Avatar
SamS SamS is offline
Officially Welcomed to the 'Fest
Location: Dallas
 
Join Date: Jan 2011
Posts: 792
Mein Auto: 2013 ActiveHybrid 3
How many miles were on your car at drop off? Why do you think they did the 1200 mile service?
Reply With Quote
  #19  
Old 11-20-2011, 08:50 PM
FlzRider FlzRider is offline
Registered User
Location: Miami, FL
 
Join Date: Aug 2011
Posts: 41
Mein Auto: '11 AW 1M
Quote:
Originally Posted by PyratOne View Post
no mats, nada. Not even plain black ones. Im gonna ask my CA one more time, then suck it up and buy them hopefully before they run out.


However, VPC repaired (replaced?) my passenger rear damaged rim. Looks brandy new. What a program, awesome.

The whole experience was amazing, as you all know. Most fun of the day was tossing around thier 1M on the little technical track. Me and brother were literallly giddy.

Now, if I could just get proof they did the 1200 mile M-service at VPC........
In general, wouldn't the owner be advised of any services done on the car at the VPC and/or at the perf. center?

Also curious how many miles you had at drop off. I had 856 miles on mine at drop off and am also wondering if they will do the 1200 mile service. I believe I saw the service soon reminder come on in Europe.
Reply With Quote
  #20  
Old 11-21-2011, 06:14 AM
PyratOne PyratOne is offline
Officially Welcomed to the 'Fest
Location: MA
 
Join Date: Jul 2010
Posts: 122
Mein Auto: 2007 E90 (1M soon)
Quote:
Originally Posted by SamS View Post
How many miles were on your car at drop off? Why do you think they did the 1200 mile service?
Quote:
Originally Posted by FlzRider View Post
In general, wouldn't the owner be advised of any services done on the car at the VPC and/or at the perf. center?

Also curious how many miles you had at drop off. I had 856 miles on mine at drop off and am also wondering if they will do the 1200 mile service. I believe I saw the service soon reminder come on in Europe.
I had ~1400 miles at dropoff. I hadnt planned to go over 1200 miles, but you know what they say about plans....

M-cars require a 1200 miles service (engine oil, diff oil, tranny oil?). My understanding is VPC does the 1200 miles service. However, there is a bit of confusion about particular fluids that should are being used. And the small issue of tranny fluid change. Tranny fluid is changed in all Euro M-cars at 1200 miles, but not N. America 1M's

I didnt get any information that ANY of that was done. My oil service light was reset, but no proof of anything. Funny (not really), just after my PCD delivery before I drove away, I remembered that wanted to ask about 1200mile service. So, I turn around to head back into showroom and its CLOSED!! Its like they quickly shut the door before I left.
__________________
Reply With Quote
  #21  
Old 11-21-2011, 06:18 AM
SamS's Avatar
SamS SamS is offline
Officially Welcomed to the 'Fest
Location: Dallas
 
Join Date: Jan 2011
Posts: 792
Mein Auto: 2013 ActiveHybrid 3
Quote:
Originally Posted by PyratOne View Post
I had ~1400 miles at dropoff. I hadnt planned to go over 1200 miles, but you know what they say about plans....
Just give them a call. I'm sure they can look up service history by VIN.

I dropped off my M3 with 796 miles. After I do PCD, I'll need to drive back ~1000 miles to Texas. I don't like the idea of going over the 1200 mile interval, but an extra 500-600 highway miles should be too bad. Stopping along the way for ///M service would probably be a major headache.
Reply With Quote
  #22  
Old 11-21-2011, 08:16 AM
FlzRider FlzRider is offline
Registered User
Location: Miami, FL
 
Join Date: Aug 2011
Posts: 41
Mein Auto: '11 AW 1M
Quote:
Originally Posted by PyratOne View Post
I had ~1400 miles at dropoff. I hadnt planned to go over 1200 miles, but you know what they say about plans....

M-cars require a 1200 miles service (engine oil, diff oil, tranny oil?). My understanding is VPC does the 1200 miles service. However, there is a bit of confusion about particular fluids that should are being used. And the small issue of tranny fluid change. Tranny fluid is changed in all Euro M-cars at 1200 miles, but not N. America 1M's

I didnt get any information that ANY of that was done. My oil service light was reset, but no proof of anything. Funny (not really), just after my PCD delivery before I drove away, I remembered that wanted to ask about 1200mile service. So, I turn around to head back into showroom and its CLOSED!! Its like they quickly shut the door before I left.
Yea, tranny oil is not going to be replaced in N.America for the 1200 mile service unless you specifically ask for it and pay for it. I thought all the confusion was about the diff. fluid and the friction modifier additives, but no the engine oil.

Is it the VPC or PC that would perform regularly scheduled service on a car? I thought the VPC was more about fixing things damaged in transit or during ED?

In any case, according to the thread below, you should be able to get details of what was done to your car at the VPC by calling your CA.

http://www.bimmerfest.com/forums/sho...d.php?t=560956
Reply With Quote
  #23  
Old 11-21-2011, 01:19 PM
PyratOne PyratOne is offline
Officially Welcomed to the 'Fest
Location: MA
 
Join Date: Jul 2010
Posts: 122
Mein Auto: 2007 E90 (1M soon)
Quote:
Originally Posted by FlzRider View Post
Yea, tranny oil is not going to be replaced in N.America for the 1200 mile service unless you specifically ask for it and pay for it. I thought all the confusion was about the diff. fluid and the friction modifier additives, but no the engine oil.

Is it the VPC or PC that would perform regularly scheduled service on a car? I thought the VPC was more about fixing things damaged in transit or during ED?

In any case, according to the thread below, you should be able to get details of what was done to your car at the VPC by calling your CA.

http://www.bimmerfest.com/forums/sho...d.php?t=560956

Good points thanks.

First, your right. The confusion IS diff fluid and friction modifier. And yes, there should not be any confusion about motor oil. Still confused why Euro M's get tranny fluid and we dont


Second, my understanding was that VPC did 1200mile, not PCD. But, what do I know? Nothing! thats what Im trying to determine.

Third, Ive sent an email to both my CA and my only PCD contact to get clarification/info and a copy of service record. I like having an 'electronic trail of correspondence. Apparently, if they use non-MF diff fluid, the diff needs to be 'washed' by changing diff fluid 2 more times (or something similar).

still no damn mats
__________________
Reply With Quote
  #24  
Old 11-21-2011, 02:31 PM
FlzRider FlzRider is offline
Registered User
Location: Miami, FL
 
Join Date: Aug 2011
Posts: 41
Mein Auto: '11 AW 1M
I called the 1-800 number today to get a status update on my car. She told me it had just completed the VPC and was on it's way to the PC. I asked if she had any records of any service being done to it at the VPC and she said no, but if anything were done to it, it would be printed in a work order and placed in the glove compartment.
Reply With Quote
  #25  
Old 11-23-2011, 07:39 AM
I-Won-Today I-Won-Today is offline
'Fest Sponsor
Location: BMW Performance Center
 
Join Date: Feb 2007
Posts: 1,188
Mein Auto: Anything with wheels
Quote:
Originally Posted by PyratOne View Post
I didnt get any information that ANY of that was done. My oil service light was reset, but no proof of anything. Funny (not really), just after my PCD delivery before I drove away, I remembered that wanted to ask about 1200mile service. So, I turn around to head back into showroom and its CLOSED!! Its like they quickly shut the door before I left.
I believe I responded to your email yesterday. Unfortunately we did not perform the 1200 mile service, it was done at the port. I don't know if ED can specifically obtain what fluids they used at the VPC . I would think they have to bill it to warranty based on the 1200 mile service requirments for that vehicle.

Regarding the post about the VPC work order being in the glove box, I've never seen that in any ED vehicle and we have re-delivered more than 150 ED vehicles just this year.

What time did you come back? The lobby may have been closed due to normal deliveries taking place but you could have used the other entrance. We are definetely not a dealer and have no reason to stay here late. Most of us are already here setting everything up by 7am each day. However we typically have someone available in our department until 4 or 5pm and security is onsite 24-7 with access to department managers if urgent.
__________________
Jonathan Stribble
BMW Performance Center
Product Support Specialist
Click here to visit the BMW Performance Center website.



Thanks to everyone that donated to my fundraising effort supporting the American Cancer Society.
Donations can still be made by clicking the banner below.

Reply With Quote
Reply

Bookmarks


Forum Navigation
Go Back   Bimmerfest - BMW Forums > The Best of Bimmerfest! > Performance Center Delivery
Today's Posts Search
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On



Forum Jump


All times are GMT -7. The time now is 02:54 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
© 2001-2011 performanceIX, Inc. All Rights Reserved .: guidelines .:. privacy .:. terms