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F10 / F11 (2011 - Current)
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  #1  
Old 02-01-2015, 07:28 PM
kco kco is offline
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535d Catastrophic fuel system self destruction

I have a 2014 535d that I bought 7 months ago with 20k miles on it. Back in December, around the 30k mile mark, it shut down on the side of the road. Apparently the high pressure fuel pump self destructed sending bits of metal throughout the fuel system. The remedy is a COMPLETE replacement of the ENTIRE fuel system - tank to injectors. Not surprisingly, these parts don't exist in the United States, so here I am starting the 7th week without the car. Has anyone else had this same problem? BMW of North America has been of little assistance - they are "reviewing" the case and at this point, are a week past the extended deadline for rendering a decision. Being that this is my first BMW, I'm entirely disappointed in the car, the company, and have little faith that my car will ever be the same again. These types of parts were never meant to be replaced on this car.
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  #2  
Old 02-01-2015, 08:17 PM
Jersey_Marine Jersey_Marine is offline
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535d Catastrophic fuel system self destruction

I have the same car. Now you have me worried. BUT good thing for you it happened now and not at the 50,001 mile...Id take the free rental for 2 months and make them pay my 2 months worth of car payments
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  #3  
Old 02-01-2015, 09:08 PM
Bless2blopez Bless2blopez is offline
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I had the same issue happen to me at 9000 miles with my 2014 535D. BMW NA had my entire fuel system replaced, and I also had to wait on parts from Germany.

The good news is that my car drives like it was brand new, I do not notice and negatives. I was worried at first but BMW stands behind their car and the service was worry free. I am now at 16000 miles with no further issues.

Don't get discouraged, I hope BMW will bring more diesel options, like the 550D
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Old 02-02-2015, 04:00 AM
DieselJunkie DieselJunkie is offline
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I moved from my diesel Passat into this BMW due to the high turbocharger failure rate on the VW's. I really don't want to hear about any more self-destructing fuel pumps.
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  #5  
Old 02-02-2015, 05:22 AM
lindros2 lindros2 is offline
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Quote:
Originally Posted by kco View Post
I have a 2014 535d that I bought 7 months ago with 20k miles on it. Back in December, around the 30k mile mark, it shut down on the side of the road. Apparently the high pressure fuel pump self destructed sending bits of metal throughout the fuel system. The remedy is a COMPLETE replacement of the ENTIRE fuel system - tank to injectors. Not surprisingly, these parts don't exist in the United States, so here I am starting the 7th week without the car. Has anyone else had this same problem? BMW of North America has been of little assistance - they are "reviewing" the case and at this point, are a week past the extended deadline for rendering a decision. Being that this is my first BMW, I'm entirely disappointed in the car, the company, and have little faith that my car will ever be the same again. These types of parts were never meant to be replaced on this car.
Call and scream, call and scream...
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  #6  
Old 02-02-2015, 11:53 AM
chsu74 chsu74 is offline
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This is a known problem with VWs also.
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  #7  
Old 02-02-2015, 12:18 PM
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armoredsaint armoredsaint is offline
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wow! same manufacturer for the BMWs and VWs?
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  #8  
Old 02-02-2015, 12:29 PM
chsu74 chsu74 is offline
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Originally Posted by armoredsaint View Post
wow! same manufacturer for the BMWs and VWs?

Not sure but VW is aware of the problem and fixes this issue for owners out of warranty.
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  #9  
Old 02-02-2015, 12:36 PM
dotmike24 dotmike24 is offline
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I have the same issue at 19k for my 328d. Same thing happened. But what I did is I lemons the car and BMWNA is very helpful with this matter. I live in California BTW so it's easier. It took them almost two months before they fixed it. I guess your auxiliary valve is the one that broke inside your fuel tank and all the metal residue contaminated your fuel line. They need to replace all the injector pumps. HPFP, fuel tank and all fuel lines. It's your decision if you want to lemon the car or not. The cost for you might be too much, just remember the rule, mileage/120000 time purchase price.
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  #10  
Old 02-02-2015, 12:40 PM
ae86pwr ae86pwr is offline
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Quote:
Originally Posted by kco View Post
I have a 2014 535d that I bought 7 months ago with 20k miles on it. Back in December, around the 30k mile mark, it shut down on the side of the road. Apparently the high pressure fuel pump self destructed sending bits of metal throughout the fuel system. The remedy is a COMPLETE replacement of the ENTIRE fuel system - tank to injectors. Not surprisingly, these parts don't exist in the United States, so here I am starting the 7th week without the car. Has anyone else had this same problem? BMW of North America has been of little assistance - they are "reviewing" the case and at this point, are a week past the extended deadline for rendering a decision. Being that this is my first BMW, I'm entirely disappointed in the car, the company, and have little faith that my car will ever be the same again. These types of parts were never meant to be replaced on this car.
Get BMW customer service involved and have them request the dealer to provide a similar vehicle and comp payment if it's a lease or extended warranty if you bought it.

Please note: Most loaner cars are out with the N63 "thou-shall-not-call-it-a-recall" recall

If they are playing hardball and tell you to pound sand then talk to a lemon lawyer as your car is in the out of commission for more than a month now. (long process)
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  #11  
Old 02-02-2015, 12:43 PM
dotmike24 dotmike24 is offline
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Your usage cost is 10k/120k X purchase price. BMW diesel are amazing but I think I will not buy a first year model again due to this kind of issue. I bought a 2015 538i instead after they took back my car. The buyback process was easy as returning things at target. Just continue emailing BMWNA and as soon as your car is fixed, tell them that according to California law, 18k or less/ 18 months, they need to buyback the vehicle. After couple of days, you'll receive a notice from them and it'll take 3 more weeks after that, so you can drive the car for free. I just did mine last December.
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  #12  
Old 02-02-2015, 01:19 PM
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Me530 Me530 is offline
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Quote:
Originally Posted by dotmike24 View Post
i have the same issue at 19k for my 328d. Same thing happened. But what i did is i lemons the car and bmwna is very helpful with this matter. I live in california btw so it's easier. It took them almost two months before they fixed it. I guess your auxiliary valve is the one that broke inside your fuel tank and all the metal residue contaminated your fuel line. They need to replace all the injector pumps. Hpfp, fuel tank and all fuel lines. It's your decision if you want to lemon the car or not. The cost for you might be too much, just remember the rule, mileage/120000 time purchase price.
+1
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  #13  
Old 02-02-2015, 09:07 PM
madhotm3 madhotm3 is online now
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535d Catastrophic fuel system self destruction

This is bad news for us diesel owners/lovers ..a lot of people blame the diesel fuel quality in the states for most of the fuel system failures in VW and BMW diesels.
I had to replace the HPFP on my Passat at 59k miles ..long story but they tried telling me that it wasn't part of the warranty coverage (VW covers up to 60k) ..they lost that battle and paid the whole thing.
Follow the advice others are giving you. Call and keep calling; email everyone and anyone you can find at BMW NA.
You mention that you bought the car used, and are at 30k miles now. I'm not sure how the lemon law treats this but many posters above are talking about the new car lemon, which is applicable for cars with up to 18k miles in most states. There is a lemon law for used cars as well but I'm not familiar with it.
If I were in your shoes, I'd demand a equivalent loaner until my car is fixed and when your car is fixed demand that BMW extends the warranty (at least on the fuel system) for at least another 50k miles and maybe even reimbursement of your payments while your car was out of service.

Good luck and keep us posted.
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  #14  
Old 02-03-2015, 08:23 AM
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Squiddie Squiddie is online now
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The diesel fuel quality issue in the US is a major concern.

Between that and getting the cool diesel models, with manual transmission, I could move over to Germany. Of course a mile in a diesel costs as much over there as a mile in a V8 gasoline car here (not counting maintenance, no pun intended).
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  #15  
Old 02-03-2015, 08:39 AM
chsu74 chsu74 is offline
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Originally Posted by Squiddie View Post
The diesel fuel quality issue in the US is a major concern.

Between that and getting the cool diesel models, with manual transmission, I could move over to Germany. Of course a mile in a diesel costs as much over there as a mile in a V8 gasoline car here (not counting maintenance, no pun intended).

Yes. Most of the problems can be avoided from:

1. No aftermarket tuning.
2. Using cetane boosters.
3. Buy diesel from a high volume station.
4. Change fuel filters more often than the 20,000 mile recommended interval.

Love my diesel SUV and would never consider a gasoline powered motor to move an utility vehicle. Well, maybe a Cayenne Turbo..
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  #16  
Old 02-03-2015, 09:01 AM
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Me530 Me530 is offline
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Originally Posted by chsu74 View Post
Yes. Most of the problems can be avoided from:

1. No aftermarket tuning.
2. Using cetane boosters.
3. Buy diesel from a high volume station.
4. Change fuel filters more often than the 20,000 mile recommended interval.

Love my diesel SUV and would never consider a gasoline powered motor to move an utility vehicle. Well, maybe a Cayenne Turbo..
5. Avoid blends that are a large portion bio-diesel.
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  #17  
Old 02-03-2015, 09:27 AM
chsu74 chsu74 is offline
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5. Avoid blends that are a large portion bio-diesel.

Yup. Don't buy a diesel living in Illinois thanks to Bush. Their 15% biodiesel blend does not work with these new efficient German diesel power units.
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  #18  
Old 02-03-2015, 10:55 AM
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Me530 Me530 is offline
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Originally Posted by chsu74 View Post
Yup. Don't buy a diesel living in Illinois thanks to Bush. Their 15% biodiesel blend does not work with these new efficient German diesel power units.
You can find stations that sell D2 (Meijer for example) but you have to know where to look, which for some people is a huge pain in the rear.

One thing that's really bad is that if it's marketed as biodiesel here, it can be any concentration between 5% and 20%. It is impossible to tell at the pump.

This is related to a state tax break designed to subsidize the local corn producers. Illinois is full of fun things like that. Any diesel fuel B10 or higher is exempt from state tax.

If you are driving across this beautiful flat frozen tundra in a diesel, you are best to fill up before entering the state and not again till after you leave. If you have to get bio, keep an eye on your oil levels that they do not increase.
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  #19  
Old 02-03-2015, 11:06 AM
madhotm3 madhotm3 is online now
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Originally Posted by chsu74 View Post
Yes. Most of the problems can be avoided from:

2. Using cetane boosters.

I've read about cetane boosters in the diesel threads. I know it's a very controversial topic but do you guys use them on your F10 diesels??
If yes, which ones and how often.

I may buy my car at the end of the lease (plan on keeping her for another few years and well over 100k miles) ..depending on how she behaves until then, of course.
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  #20  
Old 02-03-2015, 05:28 PM
rbhirsch1 rbhirsch1 is offline
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535d Catastrophic fuel system self destruction

My local dealership recommends BG 244 and BG 248.
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  #21  
Old 02-04-2015, 09:17 AM
listerone listerone is offline
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I'm approaching 50K miles (total) on the two "d"s I've owned and have never had anything remotely resembling that happen.Particularly given that about two thirds of the cars BMW sells in Europe are diesels I'd be willing to bet that this is a very rare occurrence and will not happen to you again.
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  #22  
Old 02-04-2015, 11:21 AM
taint fair taint fair is offline
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^^ We had almost 70k on our X5d before we traded it in. Both our 328d and 535d have been trouble free so far. That being said we only have about 7k on the F31 and 16k on the F10, so both are relatively new.

Don't think that the 535d, or 328d for that matter, are first year cars. The N57 engine has been used for years, just the first year it was imported in the F10 to the states.
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  #23  
Old 02-04-2015, 11:03 PM
kco kco is offline
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I'm supposed to get an answer tomorrow - hopefully it is positive. I loved driving that car for the brief time I had it. At the same time, it is discouraging to hear that this problem has happened to others at the 9k and 19k mile marks...makes me think I was lucky to make it to 30k. I don't have the time or patience to go through this once a year...makes me miss my Infiniti that was problem-free for 11 years!
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Old 02-09-2015, 12:57 PM
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AutoUnion AutoUnion is offline
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Wow, this thread isn't very encouraging.

This was such a huge issue with early 2.0CRD TDI VWs a few years ago. VW ended up warrantying them and replacing the whole fuel system. I traded my Jetta TDI wagon in on my X5d back in 2011 and at the 20k service, I made sure to check the fuel filter for metal bits, just in case. It was clean. However, metal bits early on was a good indicator that your fuel system was going to self-destruct eventually.

The various research that I did showed that it happened due to poor quality fuel or a misfuel (petrol in the tank,) but the misfuel is pretty uncommon... especially on a BMW because we have the restrictor built into the filler port. I had my 30k service on my X5d done last month and had the fuel filter replaced. The tech did note that no metal shavings were found. If so, I would have traded in the car ASAP. My rule of thumb is to only pump diesel in high traffic stations. I've been pretty lucky since diesel cars in New England are pretty common.


I'm going out of warranty in May and am keeping it until, at least, the end of the year. *knock on wood*

Last edited by AutoUnion; 02-09-2015 at 12:58 PM.
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  #25  
Old 02-09-2015, 01:00 PM
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AutoUnion AutoUnion is offline
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Quote:
Originally Posted by kco View Post
I'm supposed to get an answer tomorrow - hopefully it is positive. I loved driving that car for the brief time I had it. At the same time, it is discouraging to hear that this problem has happened to others at the 9k and 19k mile marks...makes me think I was lucky to make it to 30k. I don't have the time or patience to go through this once a year...makes me miss my Infiniti that was problem-free for 11 years!
I hope your BMW was a lease. I don't think I would be willing to take a long-term chance on it. This is a significantly more major problem than the N54/55 cars had with its HPFP. BMW dealers can replace those so quickly nowadays. I doubt they can do an entire fuel system on the diesels as quickly though.
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